Angel One Customer Service Manager Interview Questions and Answers

The guesstimates were straight copy from the internet. Didnt even bother to use the brain.

Q1. Guesstimates and other logical questions
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Q1. Why you are leaving current organization?
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Q1. Logical pricing structure
Ans. 
A logical pricing structure ensures that prices are set in a way that is fair, competitive, and profitable for the business.
• Consider the cost of goods or services, including materials, labor, and overhead expenses

• Analyze the market and competitors to determine a competitive price point

• Factor in desired profit margins while also considering customer willingness to pay

• Implement pricing strategies such as cost-plus pricin...read more
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Q2. How to approach a data set
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Approach a data set by first understanding the context and purpose, then cleaning and organizing the data, analyzing it using appropriate tools and techniques, and finally interpreting the results to draw meaningful insights.
• Understand the context and purpose of the data set before diving in.

• Clean and organize the data by removing duplicates, handling missing values, and standardizing formats.

• Use appropriate tools and ...read more
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Q1. Basic details which generally hr ask.
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Q1. About urself, related to profile for which you are applying
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Q1. Why do you want to join us
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Q2. How do you think this job is suitable for you
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Q3. Can you describe yourself in few words
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Q4. Can you tell who are the founders of ACKO
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Q1. Can you chalk down a plan for employee engagement for all kind of employees
Ans. 
Yes
• Conduct regular employee surveys to gather feedback and identify areas for improvement

• Implement a recognition and rewards program to acknowledge and appreciate employee contributions

• Provide opportunities for professional development and growth through training programs and workshops

• Promote open communication and transparency within the organization

• Organize team-building activities and events to foster a sense of cam...read more
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Q2. How proficient are you with designing tools and which ones
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I am proficient in using various designing tools such as Adobe Photoshop, Illustrator, and Sketch.
• Proficient in Adobe Photoshop, Illustrator, and Sketch

• Experience in creating visually appealing designs

• Knowledge of design principles and best practices

• Ability to work with different file formats and export options
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Q3. Do you know what's the difference between Intranet and website?
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Intranet is a private network for internal communication within an organization, while a website is a public platform accessible to anyone with an internet connection.
• Intranet is accessible only within an organization, while a website is accessible to anyone with an internet connection.

• Intranet is used for internal communication, sharing of information and resources within an organization, while a website is used for p...read more
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Q1. Brief about ur self
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I am a dedicated and experienced professional with a strong background in leadership and team management.
• Over 5 years of experience in retail management

• Proven track record of increasing sales and improving customer satisfaction

• Skilled in training and developing staff to achieve their full potential
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Q2. Brief ur roles and responsibilities
Ans. 
Managed team, handled customer complaints, created schedules, trained new employees
• Managed a team of employees to ensure smooth operations

• Handled customer complaints and resolved issues in a timely manner

• Created schedules for employees based on business needs

• Trained new employees on company policies and procedures

• Collaborated with upper management to implement new strategies for improved efficiency
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