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Angel One Customer Service Manager Interview Questions and Answers

Updated 30 Mar 2023

Angel One Customer Service Manager Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself education qualification and basic details
Round 2 - Behavioral 

(2 Questions)

  • Q1. Basics of stock market
  • Q2. Basics of Angel one application and website

Interview Preparation Tips

Interview preparation tips for other job seekers - Better not to start in this customer service manager roll

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
Round 2 - Behavioral 

(1 Question)

  • Q1. Can you clear the queries Can you put trade of client Will you abel to work from Monday to Saturday

Interview Preparation Tips

Interview preparation tips for other job seekers - You can apply there is a nice policy of working from home permanently

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How you will deal a Customer when our service regarding his car w ... read more
Q2. How to convince the customer that muthoot is best
Q3. How to handle customer and dealer channels
Q4. Do you have basic computer knowledge?
Q5. How would you explain how the sky looks like to a blind person?

I applied via Naukri.com and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - 2 round interview 

(1 Question)

  • Q1. Basic of Stock market Future and options

Interview Preparation Tips

Topics to prepare for Angel One Customer Service Manager interview:
  • Stock Market
Interview preparation tips for other job seekers - They don't take any interview as it is a BPO work u only need basic knowledge of Stock market. Bit i will highly recommend not to join Angel one

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Case Study 

The guesstimates were straight copy from the internet. Didnt even bother to use the brain.

Round 2 - Just one round 

(1 Question)

  • Q1. Guesstimates and other logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid attending the interview and save your valuable time
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why you are leaving current organization?

Assistant Manager Interview Questions & Answers

ACKO user image Mohammed Maruf Hejazi

posted on 13 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Logical pricing structure
  • Ans. 

    A logical pricing structure ensures that prices are set in a way that is fair, competitive, and profitable for the business.

    • Consider the cost of goods or services, including materials, labor, and overhead expenses

    • Analyze the market and competitors to determine a competitive price point

    • Factor in desired profit margins while also considering customer willingness to pay

    • Implement pricing strategies such as cost-plus pricin...

  • Answered by AI
  • Q2. How to approach a data set
  • Ans. 

    Approach a data set by first understanding the context and purpose, then cleaning and organizing the data, analyzing it using appropriate tools and techniques, and finally interpreting the results to draw meaningful insights.

    • Understand the context and purpose of the data set before diving in.

    • Clean and organize the data by removing duplicates, handling missing values, and standardizing formats.

    • Use appropriate tools and ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all an excellent

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic details which generally hr ask.
Round 2 - One-on-one 

(1 Question)

  • Q1. About urself, related to profile for which you are applying
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Internshala and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why do you want to join us
  • Q2. How do you think this job is suitable for you
  • Q3. Can you describe yourself in few words
  • Q4. Can you tell who are the founders of ACKO
Round 3 - Technical 

(3 Questions)

  • Q1. Can you chalk down a plan for employee engagement for all kind of employees
  • Ans. 

    Yes

    • Conduct regular employee surveys to gather feedback and identify areas for improvement

    • Implement a recognition and rewards program to acknowledge and appreciate employee contributions

    • Provide opportunities for professional development and growth through training programs and workshops

    • Promote open communication and transparency within the organization

    • Organize team-building activities and events to foster a sense of cam...

  • Answered by AI
  • Q2. How proficient are you with designing tools and which ones
  • Ans. 

    I am proficient in using various designing tools such as Adobe Photoshop, Illustrator, and Sketch.

    • Proficient in Adobe Photoshop, Illustrator, and Sketch

    • Experience in creating visually appealing designs

    • Knowledge of design principles and best practices

    • Ability to work with different file formats and export options

  • Answered by AI
  • Q3. Do you know what's the difference between Intranet and website?
  • Ans. 

    Intranet is a private network for internal communication within an organization, while a website is a public platform accessible to anyone with an internet connection.

    • Intranet is accessible only within an organization, while a website is accessible to anyone with an internet connection.

    • Intranet is used for internal communication, sharing of information and resources within an organization, while a website is used for p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to know more about a company or a brand, look for Media news stories rather than the company website. Search for culture, new product development, trends in the industry, were there any round of layyoffs etc.

Skills evaluated in this interview

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you fit yourself as service person
  • Ans. 

    I fit myself as a service person by being empathetic, proactive, and solution-oriented.

    • I have a natural ability to understand and connect with customers' needs and emotions.

    • I take the initiative to anticipate and address customer concerns before they become problems.

    • I focus on finding practical and effective solutions to ensure customer satisfaction.

    • I actively listen to customers, validate their concerns, and provide c...

  • Answered by AI
  • Q2. How first can you adjust yourself to a new job if you get a 1 day notice
  • Ans. 

    I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.

    • I would immediately gather all necessary information about the job and company

    • I would prioritize tasks and create a plan to ensure a smooth transition

    • I would seek guidance from colleagues or supervisors to understand expectations

    • I would focus on building relationships with team members and customers

    • I would stay positive and maintain ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont look for this company if you wish to grow in career ?
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. For Analyst interview they are asking about basis excel questions.
  • Q2. Not available...

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not try here

Angel One Interview FAQs

How many rounds are there in Angel One Customer Service Manager interview?
Angel One interview process usually has 2 rounds. The most common rounds in the Angel One interview process are HR, Behavioral and Resume Shortlist.
How to prepare for Angel One Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Angel One. The most common topics and skills that interviewers at Angel One expect are Customer Service Management, LI, Management Skills, NISM and Spoken English.
What are the top questions asked in Angel One Customer Service Manager interview?

Some of the top questions asked at the Angel One Customer Service Manager interview -

  1. Can you clear the queries Can you put trade of client Will you abel to work fr...read more
  2. Basics of Angel one application and webs...read more
  3. Basic of Stock market Future and opti...read more

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Angel One Customer Service Manager Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Angel One Customer Service Manager Salary
based on 20 salaries
₹2 L/yr - ₹3.2 L/yr
54% less than the average Customer Service Manager Salary in India
View more details

Angel One Customer Service Manager Reviews and Ratings

based on 4 reviews

3.2/5

Rating in categories

3.4

Skill development

2.6

Work-life balance

3.4

Salary

2.9

Job security

3.5

Company culture

2.7

Promotions

3.0

Work satisfaction

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