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ACKO Customer Service Associate Interview Questions and Answers

Updated 19 Nov 2023

ACKO Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Job description
Round 3 - Aptitude Test 

Grammar, skill, email

Round 4 - Technical 

(3 Questions)

  • Q1. Technical related
  • Q2. Automobiles Related
  • Q3. Motor Related Customer Interaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Standard procedure

Interview questions from similar companies

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work ,work environment is good for future purpose,it was my first job and I did pretty well to my organization

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical Interview with one of team members
  • Q2. .net technology, sql server
Round 3 - One-on-one 

(1 Question)

  • Q1. Techno Managerial Round with Manager

Interview Preparation Tips

Topics to prepare for Fiserv Senior Associate interview:
  • .Net
  • ASP.Net
  • MVC
  • SQL
Interview preparation tips for other job seekers - Study full and have full knowledge about technology and current project

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for starting the career

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. I'm freelancer
  • Q2. Sir I help you plz I'm nerves
  • Q3. Learning skills and terend
  • Q4. Learning me and terend me
  • Q5. Learning me terend me customer service skills
  • Q6. Customer service skills learn me

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice I'm new freelancer and I'm new jobe
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your profile
Round 3 - Aptitude Test 

Coding decoding questions multiplication and divisions, percentage questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager ask few questions like what are mutual funds, bonds, etc
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mutual fund knowledge Back operation
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. All questions on resume
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, hr s are very good in talent AQUASITION.
Even more respect to words interview people

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Arithmetic and reasoning coding English grammar short test

ACKO Interview FAQs

How many rounds are there in ACKO Customer Service Associate interview?
ACKO interview process usually has 4 rounds. The most common rounds in the ACKO interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for ACKO Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACKO. The most common topics and skills that interviewers at ACKO expect are Customer Service, English Language, Grievance Handling, Inbound Process and Interpersonal Skills.
What are the top questions asked in ACKO Customer Service Associate interview?

Some of the top questions asked at the ACKO Customer Service Associate interview -

  1. Motor Related Customer Interact...read more
  2. Technical rela...read more
  3. Automobiles Rela...read more

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ACKO Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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ACKO Customer Service Associate Salary
based on 14 salaries
₹3.5 L/yr - ₹5.2 L/yr
28% more than the average Customer Service Associate Salary in India
View more details

ACKO Customer Service Associate Reviews and Ratings

based on 5 reviews

3.0/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

3.3

Salary

2.2

Job security

2.2

Company culture

2.6

Promotions

2.6

Work satisfaction

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