PhonePe Customer Service Associate Interview Questions and Answers

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Q1. Lost round final one round im interested
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Q2. Gk question all question im interested
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Q3. Gk question all question im interested job
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Q4. All Tamilnadu question onley for tamil question
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Q5. All question im interested tha job
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Q1. Finnale round one round im interested tha job
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Q1. Lost round and final round im interested tha jobs all Tamilnadu branches
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It's nice one to be honest

Q1. Tell me about yourself
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Q1. Tell me about your job experience
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Q2. Why you want to join us
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Q1. Basic knowledge about previous roles and what type of tools you know.
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Q1. Roles and responsibilities in previous company. How will handle the situation if project is getting delayed.
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Q1. Ist, self introduction
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Q2. What is debit & credit , journal entries, Book keeping, cash flows. Manual payouts routine wise.
Ans. 
Debit and credit are accounting terms used to record financial transactions. Journal entries are the detailed records of these transactions. Bookkeeping involves organizing and maintaining financial records. Cash flows track the movement of money in and out of a business. Manual payouts routine wise refer to the process of making payments manually according to a set procedure.
• Debit and credit are used to record increas...read more
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Q3. Must be skills like SAP, PIVOT , EXCEL, Advance tally, vlookup, Ms word.
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Q4. What is accounting standards.
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Accounting standards are guidelines and rules set by regulatory bodies to ensure consistency and transparency in financial reporting.
• Accounting standards dictate how financial transactions should be recorded, reported, and disclosed in financial statements.

• They help ensure comparability between different companies' financial statements.

• Examples of accounting standards include GAAP (Generally Accepted Accounting Princip...read more
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Q5. Monthly ending reconciliation all payouts.
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Q1. Aadhar verification
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Q1. Pan card verification
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Q1. Question related to AD, FSMO, Network & Hardware.
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Q2. What is OSI Layer
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The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a communication system into seven layers.
• The OSI model is used to understand and describe how different network protocols work together.

• Each layer in the OSI model has a specific function and interacts with the layers above and below it.

• The seven layers of the OSI model are: Physical, Data Link, Network, Transport,...read more
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Q3. What is TCP & UDP
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TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are two protocols used in computer networking.
• TCP is a connection-oriented protocol that provides reliable and ordered delivery of data packets.

• UDP is a connectionless protocol that provides fast and unreliable delivery of data packets.

• TCP is used for applications that require guaranteed delivery of data, such as web browsing and email.

• UDP is used for...read more
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Q4. What is Raid concept
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RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical drives into a single logical unit for improved performance, fault tolerance, and data protection.
• RAID is used to increase storage capacity, enhance data reliability, and improve read/write performance.

• There are different RAID levels, such as RAID 0, RAID 1, RAID 5, RAID 10, etc., each offering different benefits and...read more
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Q5. What is Cloud computing
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Cloud computing is the delivery of computing services over the internet.
• Cloud computing allows users to access and use computing resources on-demand, such as storage, processing power, and software applications.

• These resources are hosted and managed by a third-party provider, allowing users to avoid the need for physical infrastructure and maintenance.

• Examples of cloud computing services include Amazon Web Services (AW
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Q1. Introduction about yourself
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Q2. Experience of dffrnt companys
Ans. 
I have experience working in various companies across different industries.
• Worked in a tech startup where I gained experience in fast-paced environment

• Transitioned to a large corporation where I learned about corporate structure and processes

• Spent time in a non-profit organization where I developed skills in community engagement
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