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Paytm Customer Service Associate Interview Questions and Answers for Experienced
Paytm Customer Service Associate Interview Experiences for Experienced
1 interview found
Anonymous
I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.
We are 10 people are giving gd one by one
This was telly calling round
(2 Questions)
- Q1. That was my final round...HR was asking about my studies experience and was taking my introduction etc...
- Q2. Introduction Experience Studies Suitable for come office
Interview Preparation Tips
- General knowledge
- Current affairs
All the best
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Selected
I applied via Referral and was interviewed before Apr 2023. There were 4 interview rounds.
It was a python knowledge check, so there were around 10-15 MCQs based on Python Programming language and it was of medium difficulty. The questions were around I/O of the given code snippet.
(2 Questions)
- Q1. It was mostly comprised of DSA check and it was of medium level. He asked me a question related to Linked List & Arrays
- Q2. Linked list related question
(1 Question)
- Q1. It was HLD & LLD round where interview went through a list of questions from his google doc and expected me to come up with some solution for those questions
(1 Question)
- Q1. It was a Hiring Manager round where they discussed about my past experience and my fitment for the role
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
Online Assessment - Maths, Verbal, Logical reasoning
Quant heavy case study from credit field
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Company related information
General English, Aptitude and reasoning
(2 Questions)
- Q1. General screening with operation manager
- Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
- Ans.
KPI metrics are essential for measuring performance and identifying areas for improvement.
KPI metrics provide a clear understanding of performance against goals
Quality metrics can include error rates, compliance with standards, and customer satisfaction
AHT (Average Handle Time) measures efficiency in handling customer interactions
CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty
Regularly reviewi...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Technical Interview with one of team members
- Q2. .net technology, sql server
(1 Question)
- Q1. Techno Managerial Round with Manager
Interview Preparation Tips
- .Net
- ASP.Net
- MVC
- SQL
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. I'm freelancer
- Q2. Sir I help you plz I'm nerves
- Q3. Learning skills and terend
- Q4. Learning me and terend me
- Q5. Learning me terend me customer service skills
- Q6. Customer service skills learn me
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.
It's nice one to be honest
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Feb 2023. There were 4 interview rounds.
It was a basic profitability case study
Profitability case study
Profitability case study
(1 Question)
- Q1. Basic questions why do you want to join and how would you tackle different situations in a work place
Interview Questionnaire
1 Question
- Q1. Tell about yourself, corporate action -stock split, bonus , right issue and market overview
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About share market
- Q2. What are equity shares
- Ans.
Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.
Equity shares are also known as common shares or ordinary shares.
They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.
Shareholders may also receive dividends, which are a portion of the company's profits.
The value of equity shares can fluctuate based o...
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Paytm Customer Service Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
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|  ₹2 L/yr - ₹10.5 L/yr |
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| ₹2.2 L/yr - ₹9 L/yr |
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