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Paytm
Comparebased on 7.6k Reviews
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Filter reviews by Paytm Customer Service Associate Reviews
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Work-life balance
Job security
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Skill development
Salary
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What employees say about Paytm?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
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6 reviews found
Customer Service Associate in Noida
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is to like
Dislikes
No appraisal, no security, no promotion
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Associate in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I like Paytm application technology only.
Dislikes
All other things related to work are poorest of the poor. HR behaves like local goons. Manager/Team leads talks illogical things. Dirty politics For more details Contact me 📞+91-9582023468
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: WFH/ WFO from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Service Associate in Gurgaon / Gurugram
Life Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
I like the company's policies related to employees and really like that the salary always credits on time.
- Skill development - Good
- Company culture - Good
Dislikes
When I have joined the Paytm that experience was just awesome which can't be describe in words but now there is no job security they have earlier moved us to parent company but still our jobs are not secure they are just asking people for the resigns.
- Job security - Bad
Work Details
NA
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Associate in Bhopal
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Politics
Work Details
Customer service associate
Work timings: Strict Timings
Work related travel: This job involves International Travel.
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Team Lead in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
At the beginning, the corporate culture and policies, as well as the work environment, felt good and healthy. However, over the years, things have completely changed, and now it feels like a typical call center with a toxic office culture.
Dislikes
Senior management follows a rulership policy rather than supporting HR in terms of employee satisfaction. Additionally, the company's growth path is designed without considering its employees, and salaries are not paid according to the assigned roles.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work policy: They don't allow us work from home a single day
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead in Guwahati
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Only Good thing is it's on roll and you get salary on time.
- Salary - Excellent
Dislikes
Upper management is so dominant and the whole team work on crisis everyday. You never know when you will be fired. They asked to work on Sundays as well without any extra pay. Leave is just a dream
- Job security - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Ujjain
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Toxic culture no one support us
Dislikes
Seniors are very toxic even work time is 9.30am to 6.30pm they will start meeting and VC 7 am and night 11 pm meeting no work life balance and fake commitment don't work in paytm
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Manager in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Nothing
Dislikes
There is no fixed salary lots of abusing words use all seniors not maintenaned corporate culture totally harasment both of employees and customer fake commitment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Sales Officer in Noida
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
No any likes not easy to do work in paytm at this time because lot of competition
Dislikes
No fixed salary, below 20k salary not comfortable to manage our spendings
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: Field Sales
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Only work
Dislikes
Very Very very bad culture in Paytm. Very rudely talk and nothing and not pramotion not salary increment nothing. Guys don't work in Paytm, anything will be fire from company.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Sales Executive in Bagalkot
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
One of the worst company I joined, they do not care about their employees who is working on the fields
Dislikes
There is no likes to dislike, they never give credits or incentives, they always has reason to skip
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Associate in New Delhi
Full Time
Customer Success Department
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Skill development
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Likes
There is noting to like in Paytm.
Dislikes
There is no growth in Paytm you will do the hard-work but they are not going to pay the same. Low salaries more work due to there internal policies they are not going to survive. They already break RBI rule like three times.
- Promotions - Poor
- Work satisfaction - Poor
Team Lead in Noida
Full Time
Retail & B2C Sales Department
Overall Rating
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Likes
Hi everyone I share my experience in paytm almost 5 years I was working in paytm the best part of that organization it's growing part if you are performing well in field so promoted to next level and leadership role also Supportive HR Team Specially Mr Pradeep Sir very supportive person
- Salary - Good
Dislikes
Toxic work culture Abusing language High level pressure Appraisal issue Late night calling No time for personal life
- Skill development - Poor
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Noida
Full Time
Operations / Strategy Department
Overall Rating
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Likes
Big lala company. Don't go here. Few small mind people are decision maker here.. naa kaam aata hai unko naa organization kaise chlani hai wo aata
Dislikes
Agar zindagi m sukun chaiye.. to yha mt join krna
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Other Paytm Reviews
Business Analyst and Product Owner in Noida (working remotely)
Full Time
Business Department
Overall Rating
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Likes
It is an aspirational brand on the resume, being India's leading fintech.
Dislikes
Absolutely no job security considering layoffs are pretty common and regular. HR has no powers and cannot see any policy enforcement. Has seen 3 CHROs in last 3years (2022-2025) since the CEO doesn't give them any powers. Organization is run by whims and fancies of its CBOs (BU heads), whose only job is to instill fear among the team than to motivate them. Really sad culture, which is actually coming from the very top....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Junior Manager in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
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Skill development
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Likes
Nothing to say there is no likes during my work period.
Dislikes
Whatever we likes in the other company that all here dislikes. Job security is 0%. Don't choose this kind of Finserv company. Thanks.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Executive Manager in Noida
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning new analysis and time to time getting promotions
- Promotions - Good
Dislikes
There is no job security for most of the people and also skill development is not good
- Skill development - Poor
- Job security - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Regional Sales Manager in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Paytm’s Brand value in market is only thing i liked.
Dislikes
Work culture is very bad. People who are close to their HOD and managers only qualify for promotions and stay in the company.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Senior Sales Executive in Bangalore / Bengaluru
Full Time
Marketing and Communication - Other Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Working with Paytm is Good.But ??
Dislikes
There is so much of scam regarding salary issue nobody will respond for this as I'm field sales executive who will work hard in rain and in Hot sun will not get the Salary properly who are sitting in AC like ASM ,CH,TEAM LEADER,will get there salary properly.But the person who suffers the most will not get there salary..please ensure this try get our salary..
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: Full time field
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Field Sales Executive in Thane
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all
Dislikes
Everything, I've been fse for 6 months+, whether you work or not your salary depends only on your relation with manager whether they tell you to join meeting on Sunday night you have to otherwise your daily presenty will affect, even if you do work you will be absent
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Area Sales Manager in Jaipur
Full Time
Marketing Department
Overall Rating
Category Ratings
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Skill development
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Likes
Employees at One 97 Communications are proud to be part of a company that is revolutionizing the fintech industry and making a positive impact on people's lives.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Fintech industry is highly competitive, and One 97 Communications is a leader in this space. This can create a high-stress work environment, particularly in roles related to customer support, sales, or product development.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Territory Sales Manager in Haldwani
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
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Dislikes
I m not like for this company for any one hr ch asm all of them not like int 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Lead in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good hike in starting
Dislikes
Manager pleasing Repeated work but everything is required in one day No new skill development. College level coding Managers are not skilled, managers don't work here, managers don't update leaves, tasks to team. They are hired to force fully make team work on weekends. Managers are family and friends. You cannot reach senior position, you will get fired. Managers are BCA or BA from average college giving extreme pressure to NIT, DTU, IITIANs No work life balance, you cannot tell your personal reason for leave because manager will taunt in front of team Work doesn't matter here, if you are good in licking Managers are so unskilled that they don't know how to distribute work No team outings, no appreciations, no party after product launch. Stress full days, hampers family and personal relationships Better to sit idle jobless than to take job here Don't fall for few more lakhs if some other company giving you job....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Senior Field Executive in Jaipur
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Very bad company not giving. The notice period salary to employees Bharat goklani Senior fse Jaipur Rajasthan Emp code 10114394 Hr name tripti johari
Dislikes
Very. Bad company in terms salary
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Paytm Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Paytm reviews submitted by Paytm employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Paytm is the right company for you.- Home >
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