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PayPal Customer Service Associate Interview Questions and Answers

Updated 8 Apr 2024

PayPal Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's nice one to be honest

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - work on communication skills

Interview questions from similar companies

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work ,work environment is good for future purpose,it was my first job and I did pretty well to my organization

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical Interview with one of team members
  • Q2. .net technology, sql server
Round 3 - One-on-one 

(1 Question)

  • Q1. Techno Managerial Round with Manager

Interview Preparation Tips

Topics to prepare for Fiserv Senior Associate interview:
  • .Net
  • ASP.Net
  • MVC
  • SQL
Interview preparation tips for other job seekers - Study full and have full knowledge about technology and current project

I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Tell me about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • There are different types of insurance such as health, life, auto, and home insurance

    • Premiums are paid to the insurance company in exchange for coverage

    • Insurance policies have terms and conditions that must be followed to receive benefits

    • Insurance comp...

  • Answered by AI
  • Q3. Types of insurance
  • Ans. 

    Types of insurance include life, health, auto, home, and travel insurance.

    • Life insurance provides financial protection to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and provides access to healthcare services.

    • Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.

    • Home insurance provides coverage for damages or losses to a house and its conten...

  • Answered by AI
  • Q4. Life insurance benefits sections
  • Q5. Why should we hire you on higher package

Interview Preparation Tips

Interview preparation tips for other job seekers - It's completely online

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for starting the career

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. I'm freelancer
  • Q2. Sir I help you plz I'm nerves
  • Q3. Learning skills and terend
  • Q4. Learning me and terend me
  • Q5. Learning me terend me customer service skills
  • Q6. Customer service skills learn me

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice I'm new freelancer and I'm new jobe
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your profile
Round 3 - Aptitude Test 

Coding decoding questions multiplication and divisions, percentage questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager ask few questions like what are mutual funds, bonds, etc
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mutual fund knowledge Back operation
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. All questions on resume
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, hr s are very good in talent AQUASITION.
Even more respect to words interview people

PayPal Interview FAQs

How many rounds are there in PayPal Customer Service Associate interview?
PayPal interview process usually has 2 rounds. The most common rounds in the PayPal interview process are Aptitude Test and One-on-one Round.

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PayPal Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
PayPal Customer Service Associate Salary
based on 24 salaries
₹4.2 L/yr - ₹7.9 L/yr
116% more than the average Customer Service Associate Salary in India
View more details

PayPal Customer Service Associate Reviews and Ratings

based on 6 reviews

4.2/5

Rating in categories

4.0

Skill development

3.7

Work-life balance

4.5

Salary

3.7

Job security

3.7

Company culture

3.7

Promotions

4.0

Work satisfaction

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