ACKO Customer Service Associate Reviews

Dislikes

12 hours work shift is pure exploitation

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Likes

Everything

Dislikes

Seriously there is nothing to dislike here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Acko gave work from home balancing my job with good salary and incentive package.

Dislikes

Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.

Likes

Work environment is good

Dislikes

Promotion and incentive benefits

Likes

Work culture

Dislikes

Skill development/learning has no scope

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Supportive managers

Dislikes

No public holidays at all especially for motor claims team no weekends too Official Saturday Sunday off as per attendance calendar however we use to work of weekends too

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Good company to work

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing everything is worst abt this company

Dislikes

Everything .. nothing is good abt this company neither it's employee friendly nor customer friendly

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing much ..

Dislikes

Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...

Dislikes

Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More

Likes

I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

ACKO has had a great work culture.

Dislikes

Some teams like mine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The work-life balance here is awesome and the culture is amazing for every tech enthusiast.

Dislikes

Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management

Dislikes

Automation initiatives to eliminate manual processes with the help tech team is at slow pace

Work Details

Work policy: One day/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

On time salary & Decent Work-life balance.

Dislikes

Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.

Work Details

Work policy: 4 days/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.