This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 8 Nov, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
3.9
Work-Life balance
3.2
Salary & Benefits
3.2
Work Satisfaction
2.5
Company culture
2.5
Skill development
2.5
Promotions/Appraisal
1.3
Job Security
ACKO is rated
3.9 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ACKO is rated
3.9 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Acko gave work from home balancing my job with good salary and incentive package.
Dislikes
Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.
Customer Service Representative in
Bangalore / Bengaluru
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2022
Likes
Work from home option
Dislikes
No fixed offs. No proper communications from management. Low salary. No Holidays.
Work Details
Work policy:
Due to covid WFH
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Customer Service Representative
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Nov 2024
Likes
The appraisal was good
Dislikes
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Associate in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Everything
Dislikes
Seriously there is nothing to dislike here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Work environment is good
Dislikes
Promotion and incentive benefits
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jun 2024
Likes
Nothing
Dislikes
Everything. Idiots in upper management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2024
Likes
Work culture
Dislikes
Skill development/learning has no scope
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Mumbai
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 20 Feb 2024
Likes
Supportive managers
Dislikes
No public holidays at all especially for motor claims team no weekends too
Official Saturday Sunday off as per attendance calendar however we use to work of weekends too
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Good company to work
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2024
Likes
Nothing everything is worst abt this company
Dislikes
Everything .. nothing is good abt this company neither it's employee friendly nor customer friendly
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Working culture and employee benefits.
Dislikes
Most of person coming in Ofc in sleeper.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2023
Likes
Overall good
Dislikes
Good work life balance with compensation
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other ACKO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
State Business Head in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Senior Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
ACKO has had a great work culture.
Dislikes
Some teams like mine have high micromanaging, Low Work Life balance.
No visibility for your work.
Low Salary
Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves
Habit of dumping work on juniors and highlighting themselves.
Work Details
Work days: Monday to Friday
(Strict Timings)
Software Development Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
Dislikes
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy General Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
Dislikes
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work Details
Work policy:
One day/week from office from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Product Manager in
Bangalore / Bengaluru
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2024
Likes
On time salary & Decent Work-life balance.
Dislikes
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
Work Details
Work policy:
4 days/week from office from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate Director in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
Dislikes
As such nothing for this time
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Associate Director Finance in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
I like the culture and people at acko
Dislikes
The employee benefits and appraisals are not upto the mark. The contributions are not valued and sometimes ignored while we have the talks. Promotions are not provided to the deserving candidates
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Claims Specialist in
Bangalore / Bengaluru
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
I enjoy the dynamic and innovative environment at Acko, with a strong focus on customer centric solutions and collaborations. The tech-driven approach and growth opportunities make it an exciting work place.
Dislikes
One aspects i find challenging at Acko is the absence of a work -from- home policy,which can be difficult at times, especially when balancing personal and professional responsibilities.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Support Executive in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2024
Likes
I work for ACKO for 1.3 years..trust me, no job security, they can fire you anytime they want. No appreciation for your work (I was one of the good performer in emails team), overwork everyday, need to grab their legs even if your actually sick for leaves...the list will go on.
Dislikes
Everything. Worst work environment and culture.
Devops Engineer in
Bangalore / Bengaluru
Full Time
·
DevOps Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2024
Likes
Nothing to tbh. That is why people are leaving. Their cost cutting ways are leading to application downtime in production
Dislikes
No recognition and no respect or sense of loyalty towards employees.
People also ask about ACKO's Customer Service Representatives
How is ACKO to work for?
ACKO is rated 3.9 out of 5, based on 2 reviews by employees on AmbitionBox.
ACKO is known for Work-Life balance which is rated at the top and given a rating of 3.9. However, Job Security is rated the lowest at 1.3 and can be improved. To know first hand how it is like to work at ACKO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ACKO?
According to AmbitionBox ratings, ACKO employees rate its salary and benefits as 3.2 out of 5. You can know more about ACKO Salaries at AmbitionBox
How is the work culture at ACKO?
Work culture is rated 2.5 at ACKO by 2 employees. While job security is rated 1.3 and work-life balance is rated 3.9 at ACKO. Read detailed reviews by employees of ACKO on AmbitionBox.