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ACKO Customer Service Executive Interview Questions and Answers

Updated 14 Jul 2024

ACKO Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

  • Answered Anonymously
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

  • Answered Anonymously
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
Round 5 - Assignment 

Any assessment complete

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I excel at communication and problem-solving

    • I am skilled in handling difficult customers and resolving conflicts

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. What do you know about the company
  • Ans. 

    The company is a leading provider of customer service solutions in the tech industry.

    • Provides customer service solutions for tech companies

    • Known for excellent customer support

    • Focuses on enhancing customer experience through innovative solutions

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What do you mean by customer service
  • Ans. 

    Customer service refers to the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.

    • Examples of customer service activities include answering phone calls, responding to emai...

  • Answered by AI
  • Q2. How do you handle the stress with the given project
  • Ans. 

    I handle stress by prioritizing tasks, taking breaks, and seeking support from colleagues.

    • Prioritize tasks based on deadlines and importance

    • Take short breaks to relax and recharge

    • Seek support from colleagues or supervisors when feeling overwhelmed

    • Practice stress-relief techniques such as deep breathing or mindfulness

    • Maintain a healthy work-life balance to prevent burnout

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Customer support executive
  • Q2. Customer services is important

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer Care Number 7 

(6 Questions)

  • Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
  • Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
  • Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
  • Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
  • Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
  • Q6. Helpline the Toll-free castomer service number
  • Ans. 

    The toll-free customer service number for helpline is 1-800-XXX-XXXX.

    • Dial 1-800-XXX-XXXX to reach the helpline customer service.

    • The helpline customer service is available 24/7.

    • The customer service representatives are trained to assist with any queries or issues.

    • The helpline customer service can provide information on products, services, and policies.

    • The customer service can also assist with placing orders, tracking shi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - Assignment 

Written assignment, email drafting, situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you know basic information about e-mail adequate, customer oriented questions and answers

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. I'm freelancer
  • Q2. Sir I help you plz I'm nerves
  • Q3. Learning skills and terend
  • Q4. Learning me and terend me
  • Q5. Learning me terend me customer service skills
  • Q6. Customer service skills learn me

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice I'm new freelancer and I'm new jobe

Software Developer Interview Questions & Answers

Visa user image Pranav Bhat Thirthahalli

posted on 3 Dec 2015

Interview Questionnaire 

14 Questions

  • Q1. What is race condition and how can it be eliminated
  • Ans. 

    Race condition is a situation where multiple threads/processes access and manipulate shared data simultaneously.

    • It can be eliminated by using synchronization techniques like locks, semaphores, and mutexes.

    • Another way is to use atomic operations that ensure the data is accessed and modified atomically.

    • Using thread-safe data structures can also prevent race conditions.

    • Example: Two threads trying to increment a shared var...

  • Answered by AI
  • Q2. What is JCube?
  • Ans. 

    JCube is a Java library for creating and manipulating Rubik's Cube puzzles.

    • JCube provides classes for representing Rubik's Cube puzzles and algorithms for solving them.

    • It supports various cube sizes and can generate random scrambles.

    • JCube can be used in Java applications or as a standalone command-line tool.

    • It is open source and available on GitHub.

  • Answered by AI
  • Q3. What is regression testing?
  • Ans. 

    Regression testing is the process of testing changes made to a software application to ensure that existing functionality still works.

    • It is performed after making changes to the software

    • It ensures that existing functionality is not affected by the changes

    • It helps to catch any defects or bugs that may have been introduced

    • It can be automated using testing tools

    • Examples include retesting after bug fixes, testing after new

  • Answered by AI
  • Q4. Discussion on different sorting techniques
  • Q5. Discussion on SQL and SQL optimisaion
  • Q6. Software engineering principles
  • Ans. 

    Software engineering principles are the best practices and guidelines for developing high-quality software.

    • Software should be designed with modularity and scalability in mind.

    • Code should be well-documented and easy to read.

    • Testing and debugging should be an integral part of the development process.

    • Version control should be used to manage code changes.

    • Security and privacy should be considered throughout the development

  • Answered by AI
  • Q7. Java and OOP's question
  • Q8. Define Singleton class
  • Ans. 

    A Singleton class is a class that can only have one instance at a time.

    • It restricts the instantiation of a class to a single object.

    • It provides a global point of access to that instance.

    • It is often used in situations where a single object is required to coordinate actions across a system.

    • Example: Database connection manager, Configuration manager, Logger manager.

  • Answered by AI
  • Q9. Explain Testing principles and Design principles
  • Ans. 

    Testing principles ensure software quality, while design principles guide software development.

    • Testing principles include unit testing, integration testing, and acceptance testing.

    • Design principles include SOLID, DRY, and KISS.

    • Testing principles ensure that software meets requirements and is free of defects.

    • Design principles guide software development to be modular, maintainable, and scalable.

  • Answered by AI
  • Q10. Types of machine learning and methods and examples, they may give you a situation and ask you which technique is good and why
  • Q11. Why choose you for VISA?
  • Ans. 

    I have the necessary skills, experience, and passion to contribute to VISA's success.

    • I have a strong background in software development and have worked on projects similar to those at VISA.

    • I am a quick learner and can adapt to new technologies and programming languages easily.

    • I am passionate about creating high-quality software that meets the needs of users and exceeds their expectations.

    • I am a team player and can work...

  • Answered by AI
  • Q12. Which profile is good for you?
  • Ans. 

    A profile that challenges me to learn and grow while allowing me to contribute to a team.

    • A position that encourages continuous learning and development

    • A role that allows me to collaborate with a team and contribute to projects

    • A company culture that aligns with my values and work ethic

  • Answered by AI
  • Q13. About the work culture at VISA Inc
  • Q14. If u already have a placement, why this company
  • Ans. 

    I am interested in exploring new opportunities and challenges that this company can offer.

    • I am impressed with the company's reputation and growth potential.

    • I am excited about the projects and technologies this company is working on.

    • I believe this company can provide me with a better work-life balance and career growth opportunities.

    • I am looking for a company culture that aligns with my values and goals.

    • I am open to exp...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Online Test on mettl.com
- 2 coding questions ( 15*2 = 30 marks ) - Moderate level
- 10 MCQs on Programming and Java ( 1*10 = 10)
- 6 MCQs on Machine Learning and Hadoop ( 1*6 = 6 )
- 6 MCQs on Computer Networks ( 1*6 = 6 )
- 6 MCQs on Computer Infrastructure and Architecture ( 1*6 = 6)
- 6 MCQs on Application security and Cryptography ( 1*6 = 6)
15 shortlisted from here including 8 B.Techs and 7 M.Techs for F2F interviews, which were taken by VISA employees from their US and Singapore offices( since they don't have any office at India ).

Round: Technical Interview
Experience: They may give you a situation and ask you to explain which Software engineering principles will you use. They ask you how will you explain the concept of stacks and queues to a 7 year old, or to a granny, so as to encourage programming(like seriously ? )

General Tips: Nothing as such, since this was my second on-campus placement, I had good experience of interviews.
Keep your fundamentals in all computer science subjects open. Unlike other companies they don't focus much on coding alone. The only other company which also looks at perfection in all computer science aspects is Xerox Research Center India.
Challenging and Equally rewarding, but seriously a unique experience with no much tension
Skills:
College Name: NIT Surathkal

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Tell me about your project ( written in language)?
  • Ans. 

    Developed a web application using Python and Django framework for managing inventory and sales.

    • Used Python programming language for backend development

    • Implemented Django framework for building web application

    • Designed database schema for inventory and sales data

    • Integrated frontend using HTML, CSS, and JavaScript

    • Implemented user authentication and authorization features

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: They asked 3 question on data structures .
1.Merging linekd list
2 and 3 BST related
Duration: 1 hour
Total Questions: 3

Round: Technical Interview
Experience: Interviewer asked me to explain projects which I had mentioned in Resume. Then He asked me to implement a problem on basis of my project.
It was telephonic round.
CGPA and my project mattered.

College Name: IIT Roorkee

ACKO Interview FAQs

How many rounds are there in ACKO Customer Service Executive interview?
ACKO interview process usually has 2 rounds. The most common rounds in the ACKO interview process are Assignment and HR.
How to prepare for ACKO Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACKO. The most common topics and skills that interviewers at ACKO expect are Customer Service, Claims, Verbal Communication, customer support and malayalam.

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ACKO Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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ACKO Customer Service Executive Salary
based on 50 salaries
₹2.9 L/yr - ₹4.6 L/yr
26% more than the average Customer Service Executive Salary in India
View more details

ACKO Customer Service Executive Reviews and Ratings

based on 9 reviews

2.8/5

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2.2

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2.1

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2.1

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