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ACKO Customer Service Executive Interview Questions and Answers

Updated 14 Jul 2024

ACKO Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

  • Answered Anonymously
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

  • Answered Anonymously
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
Round 5 - Assignment 

Any assessment complete

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer Care Number 7 

(6 Questions)

  • Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
  • Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
  • Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
  • Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
  • Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
  • Q6. Helpline the Toll-free castomer service number
  • Ans. 

    The toll-free customer service number for helpline is 1-800-XXX-XXXX.

    • Dial 1-800-XXX-XXXX to reach the helpline customer service.

    • The helpline customer service is available 24/7.

    • The customer service representatives are trained to assist with any queries or issues.

    • The helpline customer service can provide information on products, services, and policies.

    • The customer service can also assist with placing orders, tracking shi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Customer support executive
  • Q2. Customer services is important

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - Assignment 

Written assignment, email drafting, situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you know basic information about e-mail adequate, customer oriented questions and answers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I excel at communication and problem-solving

    • I am skilled in handling difficult customers and resolving conflicts

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. What do you know about the company
  • Ans. 

    The company is a leading provider of customer service solutions in the tech industry.

    • Provides customer service solutions for tech companies

    • Known for excellent customer support

    • Focuses on enhancing customer experience through innovative solutions

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What do you mean by customer service
  • Ans. 

    Customer service refers to the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.

    • Examples of customer service activities include answering phone calls, responding to emai...

  • Answered by AI
  • Q2. How do you handle the stress with the given project
  • Ans. 

    I handle stress by prioritizing tasks, taking breaks, and seeking support from colleagues.

    • Prioritize tasks based on deadlines and importance

    • Take short breaks to relax and recharge

    • Seek support from colleagues or supervisors when feeling overwhelmed

    • Practice stress-relief techniques such as deep breathing or mindfulness

    • Maintain a healthy work-life balance to prevent burnout

  • Answered by AI

I appeared for an interview in Dec 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 60 minutes
Round difficulty - Medium

test timing: 7-8 pm
2 programming questions
webcam proctored

  • Q1. 

    Minimum Cost to Reach End Problem

    You are provided with an array ARR of integers of size 'N' and an integer 'K'. The goal is to move from the starting index to the end of the array with the minimum possib...

  • Ans. 

    Find minimum cost to reach end of array by jumping with constraints

    • Use dynamic programming to keep track of minimum cost at each index

    • Iterate through the array and update the minimum cost based on reachable indices within K steps

    • Calculate cost to jump from current index to reachable indices and update minimum cost accordingly

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in BangaloreEligibility criteria7 CGPA and above, no dead backlogsVisa interview preparation:Topics to prepare for the interview - Data Structures, Dynamic Programming, OOPS, Computer Architecture, Algorithms, Bit Manipulation, Operating System, Computer Networking, Cloud conceptsTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Ability to apply data structures in questions(practice graph and Tree questions)
Tip 2 : Thorough knowledge of the projects done
Tip 3 : Good knowledge about computer science concepts

Application resume tips for other job seekers

Tip 1 : Mention projects that you have done yourself and are thorough with 
Tip 2 : mention soft skills

Final outcome of the interviewRejected

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Maths

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy to get through.

No problem. Present your best and leave it.

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About myself ?
  • Q2. Some mathematical question?
  • Q3. About equity?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and simple.

ACKO Interview FAQs

How many rounds are there in ACKO Customer Service Executive interview?
ACKO interview process usually has 2 rounds. The most common rounds in the ACKO interview process are Assignment and HR.
How to prepare for ACKO Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACKO. The most common topics and skills that interviewers at ACKO expect are Customer Service, Claims, Verbal Communication, customer support and malayalam.

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ACKO Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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ACKO Customer Service Executive Salary
based on 50 salaries
₹2.9 L/yr - ₹4.6 L/yr
26% more than the average Customer Service Executive Salary in India
View more details

ACKO Customer Service Executive Reviews and Ratings

based on 8 reviews

2.7/5

Rating in categories

2.8

Skill development

2.6

Work-life balance

2.7

Salary

2.5

Job security

2.8

Company culture

2.8

Promotions

2.6

Work satisfaction

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