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PayPal Customer Service Executive Interview Questions and Answers
PayPal Customer Service Executive Interview Experiences
2 interviews found
Anonymous
Selected
I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
I have over 5 years of experience in customer service roles
I excel at communication and problem-solving
I am skilled in handling difficult customers and resolving conflicts
I am proficient in using CRM systems and other customer service tools
- Q2. What do you know about the company
- Ans.
The company is a leading provider of customer service solutions in the tech industry.
Provides customer service solutions for tech companies
Known for excellent customer support
Focuses on enhancing customer experience through innovative solutions
(2 Questions)
- Q1. What do you mean by customer service
- Ans.
Customer service refers to the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emai...
- Q2. How do you handle the stress with the given project
- Ans.
I handle stress by prioritizing tasks, taking breaks, and seeking support from colleagues.
Prioritize tasks based on deadlines and importance
Take short breaks to relax and recharge
Seek support from colleagues or supervisors when feeling overwhelmed
Practice stress-relief techniques such as deep breathing or mindfulness
Maintain a healthy work-life balance to prevent burnout
Selected
I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.
Written assignment, email drafting, situation based questions
Interview Preparation Tips
Interview questions from similar companies
I appeared for an interview in Oct 2024.
(3 Questions)
- Q1. Angel broking company best work place
- Ans.
Angel broking company provide work for home
- Q2. How to joined angel broking company
- Ans.
Angel broking company best work place
- Q3. Used to work for Angel Broking, may join again
- Ans.
Angel broking company provide work form home
(1 Question)
- Q1. My job is siqure
(1 Question)
- Q1. Best platforms angel broking
(1 Question)
- Q1. Angel broking best work place
Any assessment complete
Selected
I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Customer support executive
- Q2. Customer services is important
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What is the reason to join our company?
- Q2. Why I'm hiring you? Sir
- Q3. If I hire you then then what is your first work?
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
- Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
- Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
- Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
- Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
- Q6. Helpline the Toll-free castomer service number
- Ans.
The toll-free customer service number for helpline is 1-800-XXX-XXXX.
Dial 1-800-XXX-XXXX to reach the helpline customer service.
The helpline customer service is available 24/7.
The customer service representatives are trained to assist with any queries or issues.
The helpline customer service can provide information on products, services, and policies.
The customer service can also assist with placing orders, tracking shi
Interview Preparation Tips
I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.
I dont remember exact questions but they are like leetcode easy and medium
(2 Questions)
- Q1. How web/internet works?
- Ans.
The web/internet is a network of interconnected devices that communicate through standardized protocols to share information.
Devices connect to the internet through ISPs
Data is transmitted through packets using TCP/IP protocols
Web browsers use HTTP/HTTPS protocols to request and receive web pages
DNS servers translate domain names to IP addresses
Web servers host web pages and respond to requests
Search engines use web cr
- Q2. Coding questions with complete explanation
(1 Question)
- Q1. Coding and managerial round similar to round 2
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. What is solid principles
- Ans.
SOLID principles are a set of five design principles for writing maintainable and scalable code.
S - Single Responsibility Principle
O - Open/Closed Principle
L - Liskov Substitution Principle
I - Interface Segregation Principle
D - Dependency Inversion Principle
- Q2. What are internal working of has set
- Ans.
HashSet is a collection that stores unique elements by using a hash table.
Elements are stored based on their hash code
Uses hashCode() and equals() methods to check for duplicates
Does not maintain insertion order
Allows null values
Example: HashSet
set = new HashSet<>(); set.add("apple"); set.add("banana");
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Normal coding question medium level , approach focusing rounds actually how you get up to result
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. I'm freelancer
- Q2. Sir I help you plz I'm nerves
- Q3. Learning skills and terend
- Q4. Learning me and terend me
- Q5. Learning me terend me customer service skills
- Q6. Customer service skills learn me
Interview Preparation Tips
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PayPal Customer Service Executive Interview Process
based on 3 interviews
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PayPal Customer Service Executive Reviews and Ratings
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