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Zolve Interview Questions, Process, and Tips

Updated 26 Dec 2024

Top Zolve Interview Questions and Answers

Zolve Interview Experiences

Popular Designations

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared about your previous experience

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduce, about your previous roll and responsibilities. About Zolve

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared about your previous work

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

KAM Interview Questions & Answers

user image shrikant prasad

posted on 13 Apr 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. 1) About your work in present organisation?
  • Q2. 2) what you know about us ?

KAM Interview Questions asked at other Companies

Q1. Document s of pervious working experience
View answer (1)

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. What was your last salary and the expectation?
  • Q3. How will you convince a customer if he is not agreed to take a product?
  • Ans. 

    I will understand their concerns and provide them with relevant information to address their doubts.

    • Listen to their concerns and acknowledge them

    • Provide relevant information about the product

    • Highlight the benefits of the product

    • Address any doubts or objections they may have

    • Offer alternatives or solutions if necessary

    • Be polite and respectful throughout the conversation

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. In sales, what ll be your answer if customer compares with other products ?
  • Ans. 

    I would highlight the unique features and benefits of our product and explain how it stands out from the competition.

    • Acknowledge the comparison and show empathy towards the customer's concerns.

    • Highlight the unique features and benefits of our product.

    • Explain how our product stands out from the competition.

    • Provide examples of satisfied customers who have chosen our product over others.

    • Offer a trial or demo of our produc

  • Answered by AI
  • Q3. If i am a customer, Sale me a pen?
  • Ans. 

    This pen is not just any pen, it's a tool that can help you achieve your goals and make your life easier.

    • This pen is perfect for everyday use, whether you're writing a to-do list or signing important documents.

    • It has a comfortable grip that makes writing for long periods of time easy and comfortable.

    • The ink is high-quality and won't smudge or smear, ensuring that your writing looks professional.

    • It's also affordable, ma...

  • Answered by AI
Round 4 - Other 

(2 Questions)

  • Q1. Why you choosed sale/tele marketing?
  • Ans. 

    I chose sales/tele marketing because I enjoy interacting with people and helping them find solutions to their problems.

    • I have excellent communication skills and enjoy building relationships with customers

    • I am motivated by meeting sales targets and achieving goals

    • I enjoy the challenge of overcoming objections and finding creative solutions

    • I have experience in customer service and sales, which has prepared me for this ro...

  • Answered by AI
  • Q2. When can you join, if you are selected?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident answer is always brings you a success. Through out nervousness,accept the challenge, you ll win.

Tele Marketing Executive Interview Questions asked at other Companies

Q1. What is sales .why it's important for a company. How you can maximise the sales. What if a customer is showing like he is not interested how you will handle this kind of customer etc.
View answer (1)

Zolve interview questions for popular designations

 Customer Care Executive

 (2)

 KAM

 (1)

 Tele Marketing Executive

 (1)

 Compliance Manager

 (1)

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What and how to manage the compliance framework
  • Ans. 

    Managing the compliance framework involves establishing policies, procedures, and controls to ensure adherence to regulations and standards.

    • Identify applicable laws and regulations

    • Develop policies and procedures to address compliance requirements

    • Implement controls to monitor and enforce compliance

    • Provide training and education to employees

    • Conduct regular audits and assessments to evaluate effectiveness

    • Stay up-to-date w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just dont go by what you see on the face of the company website. Do some searches on web to understand the working culture and also check out the reviews of the existing and the Ex employees of that company.

Compliance Manager Interview Questions asked at other Companies

Q1. strict line by line sox control or risk mitigation- which is better ?
View answer (1)

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Round 2 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't hesitate while speaking English and be active while sitting on chair
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about technical support
  • Ans. 

    Technical support involves providing assistance and guidance to customers facing technical issues with products or services.

    • Technical support involves troubleshooting technical issues for customers

    • It may include providing guidance on how to use a product or service

    • Technical support representatives often use tools like remote desktop software to assist customers

    • Good technical support requires strong communication skills...

  • Answered by AI
  • Q2. Introduction of youself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a strong ability to empathize with customers and find solutions to their problems

    • I am proficient in using CRM systems and other customer service tools

    • I h...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. They say wear small clothes
  • Q2. Told to wear samll clothes like show cleavage

Interview Preparation Tips

Interview preparation tips for other job seekers - The HRs are very racist and sexul abusers,never safe for girls. I beg you to please never go to this company. if you care about your parents

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Paytm Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Work hard. Be kind to everyone one.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. What do you understand by Customer Service.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated and Be confident, try to make eye contact with HR and the other team members. I said to make eye contact not to stare them.

Zolve Interview FAQs

How many rounds are there in Zolve interview?
Zolve interview process usually has 2 rounds. The most common rounds in the Zolve interview process are One-on-one Round, Resume Shortlist and Technical.
How to prepare for Zolve interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zolve. The most common topics and skills that interviewers at Zolve expect are SQL, Communication Skills, Python, Aml and Analytics.
What are the top questions asked in Zolve interview?

Some of the top questions asked at the Zolve interview -

  1. How will you convince a customer if he is not agreed to take a produ...read more
  2. In sales, what ll be your answer if customer compares with other product...read more
  3. If i am a customer, Sale me a p...read more

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Zolve Interview Process

based on 5 interviews

Interview experience

3.8
  
Good
View more

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Zolve Reviews and Ratings

based on 56 reviews

3.3/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

3.8

Salary

2.9

Job security

3.3

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 56 Reviews and Ratings
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