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Paytm Customer Care Executive Interview Questions and Answers

Updated 5 Apr 2022

Paytm Customer Care Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Paytm Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Work hard. Be kind to everyone one.

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. What about your self ??

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls do some work, because it's necessary for maintain our needs.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is the diffreant other peoples and u
  • Ans. 

    I have unique skills, experiences, and personality traits that differentiate me from others.

    • I have a strong work ethic and am highly motivated to succeed

    • I have excellent communication and interpersonal skills

    • I have a unique set of experiences and perspectives that allow me to approach problems in a creative and innovative way

    • I am adaptable and able to quickly learn and apply new skills

    • I am passionate about what I do an

  • Answered by AI
  • Q2. What u earn for us
  • Ans. 

    I will earn significant revenue for the company through my strong sales skills and ability to build and maintain relationships with clients.

    • I have a proven track record of exceeding sales targets in my previous roles.

    • I will leverage my extensive network of contacts to generate new business opportunities.

    • I am skilled in identifying customer needs and providing tailored solutions to meet those needs.

    • I will actively engag...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep hardworking and think positive, if u need to work with mind then u can achieve the target easily

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is Google pay and why is it useful
  • Ans. 

    Google Pay is a digital payment platform that allows users to make secure and convenient transactions using their smartphones.

    • Google Pay enables users to link their bank accounts, credit cards, and debit cards to make payments.

    • It offers a fast and easy way to pay for purchases both online and in physical stores.

    • Users can also send and receive money to/from friends and family instantly.

    • Google Pay provides a secure payme...

  • Answered by AI
  • Q2. Is Google pay helpful
  • Q3. What is the uses of Google pay
  • Ans. 

    Google Pay is a digital wallet platform and online payment system developed by Google.

    • Allows users to make payments using their mobile phones

    • Offers cashback and rewards for transactions

    • Can be used for online and offline transactions

    • Supports multiple payment methods including UPI, credit/debit cards, and net banking

    • Offers easy and secure transactions with biometric authentication

  • Answered by AI
Round 3 - Coding Test 

Understand the task and problems

Interview Preparation Tips

Interview preparation tips for other job seekers - A roundup of advice
Apply if u r not fully qualified

I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't go for sales

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to onboard merchant
  • Ans. 

    To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.

    • Research the merchant's business and industry to understand their pain points and needs

    • Provide a personalized solution that addresses their specific needs

    • Offer training and support to ensure a smooth onboarding process

    • Communicate clearly and regularly to build trust and maintain a positive relationship

    • Follow up r...

  • Answered by AI
  • Q2. How to pitch merchant
  • Ans. 

    To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.

    • Research the merchant's business and identify their pain points

    • Offer a tailored solution that addresses their specific needs

    • Highlight the benefits of your product/service, such as increased revenue or improved efficiency

    • Provide social proof, such as customer testimonials or case studies

    • Be confident and enthusias...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Babababbababababbabanabbabahahhahahhahahahahhahahahahahhhhhahahahahahahahahhaahhahahhhhaoappwpwpsososoosososososoososososisiisisisisisjzthwozygwnpaus
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About my courier goals
  • Q2. About my learning skills

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Sales and marketing related
  • Q2. Sales and marketing related question
  • Q3. Previous company related
  • Q4. Previous company works related

Interview Preparation Tips

Topics to prepare for PhonePe Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Sales and marketing related or previous experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Marketing sales door to door

Interview Preparation Tips

Interview preparation tips for other job seekers - Sale marketing

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How can you deel with merchens(costumer) ?

Interview Preparation Tips

Interview preparation tips for other job seekers - First I explain prodect benefits and convenc to buy prodect.

Paytm Interview FAQs

How many rounds are there in Paytm Customer Care Executive interview?
Paytm interview process usually has 1-2 rounds. The most common rounds in the Paytm interview process are HR and Resume Shortlist.

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Paytm Customer Care Executive Salary
based on 38 salaries
₹1.2 L/yr - ₹3.8 L/yr
7% less than the average Customer Care Executive Salary in India
View more details

Paytm Customer Care Executive Reviews and Ratings

based on 14 reviews

3.5/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

4.0

Salary

3.5

Job security

3.4

Company culture

3.9

Promotions

3.4

Work satisfaction

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