Angel One Customer Care Executive Interview Questions and Answers

Q1. Tell me about yourself.
View 1 more answer
Q2. What are your salary expectations?
Add your answer
Q3. Why should we hire you?
Add your answer
Q4. What are your strengths and weaknesses?
Add your answer

Q1. Why revolut and why you have applied for this role
Add your answer
Q2. Future plans after coming here
Add your answer

Some basic maths MCQ's

Q1. Self introduction
Add your answer
Q2. Job related questions
Add your answer

Q1. About yoursself what your exp
Add your answer

Q1. No round complete
Add your answer

Q1. Introduce about yourself
Ans. 
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
• I have worked in the customer service industry for 5 years.

• I have a strong ability to empathize with customers and understand their needs.

• I am skilled in resolving customer complaints and finding solutions to their problems.

• I have received multiple awards for providing exceptional customer service.

• I am fluent in multiple langua...read more
Answered by AI
Add your answer
Q2. What is your role on your last company
Ans. 
I was responsible for providing excellent customer service and resolving customer issues in a timely manner.
• Provided support to customers via phone, email, and chat

• Assisted customers with product inquiries, troubleshooting, and account management

• Resolved customer complaints and escalated issues to the appropriate department when necessary

• Maintained accurate records of customer interactions and transactions

• Collaborated ...read more
Answered by AI
Add your answer
Q3. What is your salary expectations
Ans. 
I would expect a competitive salary based on my experience and skills.
• I have researched the average salary range for Customer Care Executives in the industry.

• I have considered my qualifications, experience, and skills when determining my salary expectations.

• I am open to negotiation and willing to discuss the salary package in detail during the interview process.

• I believe that fair compensation is important for both the...read more
Answered by AI
Add your answer
Q4. Reason for left the last company
Ans. 
Seeking better growth opportunities and a more challenging role.
• Limited scope for career advancement in the previous company

• Desire for a more challenging and fulfilling role

• Seeking a company with a better work culture and values

• Relocation or personal reasons

• Company downsizing or restructuring
Answered by AI
Add your answer

Q1. Why should we hire you?
Add your answer
Q2. What about your self ??
Add your answer

It was an online written test

Q1. Why do you want to switch your job ?
Add your answer
Q2. Which KPI according to you is the most important?
Ans. 
Customer satisfaction is the most important KPI for a Customer Support Executive.
• Customer satisfaction directly reflects the quality of service provided

• High customer satisfaction leads to customer loyalty and retention

• Measuring customer satisfaction helps in identifying areas for improvement

• Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
Answered by AI
Add your answer