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Rupeek Customer Care Executive Interview Questions and Answers

Updated 7 Dec 2022

Rupeek Customer Care Executive Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with excellent communication skills.

    • I have worked in the customer service industry for 5 years.

    • I have a strong ability to empathize with customers and understand their needs.

    • I am skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple awards for providing exceptional customer service.

    • I am fluent in multiple langua...

  • Answered by AI
  • Q2. What is your role on your last company
  • Ans. 

    I was responsible for providing excellent customer service and resolving customer issues in a timely manner.

    • Provided support to customers via phone, email, and chat

    • Assisted customers with product inquiries, troubleshooting, and account management

    • Resolved customer complaints and escalated issues to the appropriate department when necessary

    • Maintained accurate records of customer interactions and transactions

    • Collaborated ...

  • Answered by AI
  • Q3. What is your salary expectations
  • Ans. 

    I would expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Care Executives in the industry.

    • I have considered my qualifications, experience, and skills when determining my salary expectations.

    • I am open to negotiation and willing to discuss the salary package in detail during the interview process.

    • I believe that fair compensation is important for both the...

  • Answered by AI
  • Q4. Reason for left the last company
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited scope for career advancement in the previous company

    • Desire for a more challenging and fulfilling role

    • Seeking a company with a better work culture and values

    • Relocation or personal reasons

    • Company downsizing or restructuring

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One you join to the organization you will be on 6month no take leaves

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to onboard merchant
  • Ans. 

    To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.

    • Research the merchant's business and industry to understand their pain points and needs

    • Provide a personalized solution that addresses their specific needs

    • Offer training and support to ensure a smooth onboarding process

    • Communicate clearly and regularly to build trust and maintain a positive relationship

    • Follow up r...

  • Answered by AI
  • Q2. How to pitch merchant
  • Ans. 

    To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.

    • Research the merchant's business and identify their pain points

    • Offer a tailored solution that addresses their specific needs

    • Highlight the benefits of your product/service, such as increased revenue or improved efficiency

    • Provide social proof, such as customer testimonials or case studies

    • Be confident and enthusias...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Babababbababababbabanabbabahahhahahhahahahahhahahahahahhhhhahahahahahahahahhaahhahahhhhaoappwpwpsososoosososososoososososisiisisisisisjzthwozygwnpaus

I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't go for sales

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How can you deel with merchens(costumer) ?

Interview Preparation Tips

Interview preparation tips for other job seekers - First I explain prodect benefits and convenc to buy prodect.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About my courier goals
  • Q2. About my learning skills

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Do you have any information about share market?
  • Ans. 

    Yes, I have basic knowledge about share market.

    • I understand the concept of buying and selling stocks

    • I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events

    • I keep myself updated with the latest news and trends in the stock market

    • I have some experience in investing in stocks and mutual funds

    • For example, I know that the stock prices of companies in the tec...

  • Answered by AI
  • Q2. Have you ever worked?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to build long conversation.
Provide genuine answer . Even if you don't know on some part, you still try to balance it and manage it.

I applied via Campus Placement and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to convince to customer
  • Ans. 

    To convince a customer, understand their needs, build rapport, highlight benefits, and provide social proof.

    • Listen actively to understand their needs and concerns.

    • Build rapport by being friendly, empathetic, and genuine.

    • Highlight the benefits of your product or service that meet their needs.

    • Provide social proof such as testimonials or case studies.

    • Address any objections they may have and offer solutions.

    • Create a sense ...

  • Answered by AI
  • Q2. Customer not purchase the goods and services how to convince
  • Ans. 

    To convince a customer who hasn't purchased, focus on understanding their needs and addressing any concerns they may have.

    • Listen to the customer's concerns and address them

    • Highlight the benefits and value of the product or service

    • Offer a trial or demo to showcase the product

    • Provide social proof through testimonials or case studies

    • Follow up with the customer to address any further concerns or questions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Share not sales how to selling the shares
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Marketing sales door to door

Interview Preparation Tips

Interview preparation tips for other job seekers - Sale marketing

I appeared for an interview in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Sales and marketing related
  • Q2. Sales and marketing related question
  • Q3. Previous company related
  • Q4. Previous company works related

Interview Preparation Tips

Topics to prepare for PhonePe Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Sales and marketing related or previous experience
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous work experience and process

Rupeek Interview FAQs

How many rounds are there in Rupeek Customer Care Executive interview?
Rupeek interview process usually has 2 rounds. The most common rounds in the Rupeek interview process are Resume Shortlist and HR.

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Rupeek Customer Care Executive Salary
based on 8 salaries
₹2.1 L/yr - ₹4.5 L/yr
20% more than the average Customer Care Executive Salary in India
View more details

Rupeek Customer Care Executive Reviews and Ratings

based on 5 reviews

2.6/5

Rating in categories

2.6

Skill development

2.4

Work-life balance

2.6

Salary

2.6

Job security

2.6

Company culture

2.6

Promotions

2.6

Work satisfaction

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