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To handle angry customers, it is important to remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and composed to avoid escalating the situation.
Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer by acknowledging their feelings and showing understanding.
Apologize sincerely for any inconvenience caused and take responsibil...
To manage the priority of leads, it is important to consider factors such as lead quality, potential revenue, and urgency.
Evaluate lead quality based on their fit with the company's target market and ideal customer profile.
Assess potential revenue by analyzing the size of the opportunity and the likelihood of closing the deal.
Consider the urgency of the lead, such as their timeline for making a decision or their immedi...
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
Top trending discussions
posted on 13 Aug 2022
I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.
posted on 29 Jun 2024
I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.
Every month achive target
Gold can be checked using various methods such as acid testing, electronic testing, and specific gravity testing.
Acid testing involves applying nitric acid to the gold to see if it reacts or changes color.
Electronic testing uses a device to measure the conductivity of the gold, which can indicate its purity.
Specific gravity testing compares the weight of the gold to the weight of water to determine its purity.
Professio...
I consistently achieved sales and cross-sale targets while implementing effective marketing activities.
Consistently met or exceeded sales targets by identifying and pursuing new business opportunities
Successfully achieved cross-sale targets by promoting additional products or services to existing clients
Implemented various marketing activities such as email campaigns, social media promotions, and networking events to g
I was interviewed in Jan 2017.
I applied via Company Website and was interviewed before May 2019. There were 3 interview rounds.
Money is collected from lenders through various methods such as direct debit, wire transfer, or check.
Direct debit is a common method where the lender authorizes the borrower to withdraw funds from their account on a regular basis.
Wire transfer is another option where the lender can transfer funds directly to the borrower's account.
Checks can also be used, but may take longer to process and clear.
It's important to esta...
I follow up with lenders through regular communication and by providing timely updates on loan applications.
Regularly communicate with lenders to keep them updated on loan applications
Provide timely updates on loan applications to lenders
Respond promptly to any inquiries or requests from lenders
Maintain a professional and courteous relationship with lenders
Ensure all necessary documentation is provided to lenders in a
Funding a customer involves assessing their creditworthiness and providing them with financial resources to meet their needs.
Assess the customer's creditworthiness through credit checks and financial analysis
Determine the appropriate funding option based on the customer's needs and financial situation
Provide the customer with the necessary financial resources, such as loans or credit lines
Monitor the customer's repayme...
Customer's funding intention can be judged by analyzing their financial history, business plan, and credit score.
Analyze customer's financial history to see if they have a good track record of repaying loans
Evaluate the customer's business plan to see if it is feasible and has potential for growth
Check the customer's credit score to determine their creditworthiness
Assess the customer's debt-to-income ratio to see if th...
posted on 18 Feb 2021
I applied via Campus Placement and was interviewed before Feb 2020. There were 3 interview rounds.
Customer relationship building involves creating and maintaining strong connections with clients to foster loyalty and trust.
Effective communication is key to building relationships with customers
Personalization and customization of services can help build stronger connections
Regular follow-ups and check-ins show customers that they are valued
Handling complaints and issues promptly and professionally can strengthen rel...
I applied via Walk-in and was interviewed in May 2019. There were 3 interview rounds.
posted on 22 May 2021
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
based on 2 interviews
Interview experience
based on 47 reviews
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Loan Manager
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Sales Manager
278
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Senior Relationship Manager
278
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Team Lead
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Operations Executive
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