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To handle angry customers, it is important to remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and composed to avoid escalating the situation.
Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer by acknowledging their feelings and showing understanding.
Apologize sincerely for any inconvenience caused and take responsibil...
To manage the priority of leads, it is important to consider factors such as lead quality, potential revenue, and urgency.
Evaluate lead quality based on their fit with the company's target market and ideal customer profile.
Assess potential revenue by analyzing the size of the opportunity and the likelihood of closing the deal.
Consider the urgency of the lead, such as their timeline for making a decision or their immedi...
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
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I applied via Recruitment Consultant and was interviewed in Dec 2018. There were 3 interview rounds.
I applied via LinkedIn and was interviewed in Jul 2023. There were 2 interview rounds.
posted on 29 Jul 2024
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
I worked at XYZ Corp as a Relationship Manager for 3 years.
Managed a portfolio of high net-worth clients
Developed and maintained relationships with clients to understand their financial goals
Provided personalized financial advice and solutions to clients
Collaborated with internal teams to ensure client satisfaction
I appeared for an interview before Mar 2024, where I was asked the following questions.
based on 2 interviews
Interview experience
based on 47 reviews
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340
salaries
| ₹2.4 L/yr - ₹5 L/yr |
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salaries
| ₹2 L/yr - ₹4.6 L/yr |
Senior Relationship Manager
276
salaries
| ₹2 L/yr - ₹5 L/yr |
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135
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| ₹4 L/yr - ₹7.2 L/yr |
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73
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| ₹2.1 L/yr - ₹4 L/yr |
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