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Groww

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3.7

based on 245 Reviews

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Groww Customer Care Executive Interview Questions and Answers

Updated 12 Feb 2025

Groww Customer Care Executive Interview Experiences

3 interviews found

Customer Care Executive Interview Questions & Answers

user image ysh yVv.

posted on 12 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. General market questions
    • Add your answer
  • Q2. Market queries daily routine
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent english is must. Learn as much as u can about market

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 23 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about technical support
  • Ans. 

    Technical support involves providing assistance and guidance to customers facing technical issues with products or services.

    • Technical support involves troubleshooting technical issues for customers

    • It may include providing guidance on how to use a product or service

    • Technical support representatives often use tools like remote desktop software to assist customers

    • Good technical support requires strong communication skills...

    • Answered by AI
    Add your answer
  • Q2. Introduction of youself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a strong ability to empathize with customers and find solutions to their problems

    • I am proficient in using CRM systems and other customer service tools

    • I h...

    • Answered by AI
    Add your answer

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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 11 Feb 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. They say wear small clothes
    • Add your answer
  • Q2. Told to wear samll clothes like show cleavage
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The HRs are very racist and sexul abusers,never safe for girls. I beg you to please never go to this company. if you care about your parents

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Groww?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

SBI Cards & Payment Services user image Anonymous

posted on 20 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - They mainly check communication skills since its very important for customer service profile.. also required to elaborate past experience properly.

Customer Care Executive Interview Questions & Answers

SBI Cards & Payment Services user image Anonymous

posted on 14 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic Test to check grammar knowledge.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Answered by AI
    Add your answer
  • Q2. Explain a difficult situation which you handled yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything. It's on luck too if you get selected. I felt I was not going to get pass when I first interacted with the senior interviewer.

Customer Support Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 15 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Pine Labs Customer Support Executive interview:
  • Infromation about organisation
Interview preparation tips for other job seekers - Read something about the company you’re applying for.

Sales Executive Interview Questions & Answers

Aadhar Housing Finance user image Anonymous

posted on 9 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Kitni file login kroge month me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview is very good

Sales Executive Interview Questions & Answers

Aadhar Housing Finance user image Anonymous

posted on 26 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Branch manager conducted to interview related to job purpose

Round 2 - Coding Test 

All questions related to home loan's

Sales Executive Interview Questions & Answers

Kotak Securities user image Anonymous

posted on 7 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Questions about Sales Knowledge
    • Add your answer
  • Q2. PVR Credit card Knowledge
    • Add your answer

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:
  • Basic
Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good

Sales Executive Interview Questions & Answers

Sharekhan user image Anonymous

posted on 22 Nov 2021

I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview, how much experience, why to left previous company, asks about target
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidentially interview nd clear your all questions
More about working at Groww

Groww Interview FAQs

How many rounds are there in Groww Customer Care Executive interview?
Groww interview process usually has 1 rounds. The most common rounds in the Groww interview process are One-on-one Round and HR.
What are the top questions asked in Groww Customer Care Executive interview?

Some of the top questions asked at the Groww Customer Care Executive interview -

  1. Told to wear samll clothes like show cleav...read more
  2. General market questi...read more
  3. Market queries daily rout...read more

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Groww Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
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Groww Customer Care Executive Salary
based on 8 salaries
₹2.3 L/yr - ₹3.8 L/yr
24% more than the average Customer Care Executive Salary in India
View more details

Groww Customer Care Executive Reviews and Ratings

based on 5 reviews

4.5/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.6

Salary

4.1

Job security

4.3

Company culture

3.6

Promotions

4.1

Work satisfaction

Explore 5 Reviews and Ratings
Groww Salaries in India
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₹3.1 L/yr - ₹5 L/yr

Customer Support Executive
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Software Engineer
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₹14 L/yr - ₹37 L/yr

Assistant Manager
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₹5.8 L/yr - ₹14.8 L/yr

Customer Success Executive
41 salaries
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₹2 L/yr - ₹4.5 L/yr

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