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Groww Customer Care Executive Interview Questions and Answers

Updated 23 Sep 2024

Groww Customer Care Executive Interview Experiences

2 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. What do you know about technical support

Ans.

Technical support involves providing assistance and guidance to customers facing technical issues with products or services.

Technical support involves troubleshooting technical issues for customers
It may include providing guidance on how to use a product or service
Technical support representatives often use tools like remote desktop software to assist customers
Good technical support requires strong communication skills...

Answered by AI

Add your answer

Q2. Introduction of youself

Ans.

I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, complaints, and feedback
I have a strong ability to empathize with customers and find solutions to their problems
I am proficient in using CRM systems and other customer service tools
I h...

Answered by AI

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 11 Feb 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Selected

I applied via Referral

Round 1 - One-on-one

(2 Questions)

Q1. They say wear small clothes

Add your answer

Q2. Told to wear samll clothes like show cleavage

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The HRs are very racist and sexul abusers,never safe for girls. I beg you to please never go to this company. if you care about your parents

Top trending discussions

View All

Career Advice

an application support engineer

I just recently joined Australia based company as sql support with 3.5lpa. My previous company was small with salary 2.2 lpa and 1 year experience. In just pobation period in my new company I found out they don't care about work life balance. Unofficially they want every employee to work minimum 10 hours per day. I want to ask 1. Does every company want this from their employee. 2. This job used my 13 hours (job + travel) per day and it's getting hard for my personal growth as I want to switch into Business analyst. 3. Need your suggestion is I have to switch to another company in probation period or get experience for atleast 1 year. 4. My current total work experience is 1.5 year if I switch into BA what I expect from salary.

Need advice on new job

Switch Job in probation period

Work atleast 1 year

28 participants . poll closed

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

SBI Cards & Payment Services

Anonymous

posted on 14 Aug 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test

Basic Test to check grammar knowledge.

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.

5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers

Answered by AI

Add your answer

Q2. Explain a difficult situation which you handled yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything. It's on luck too if you get selected. I felt I was not going to get pass when I first interacted with the senior interviewer.

Customer Care Executive Interview Questions & Answers

5paisa Capital Ltd.

Anonymous

posted on 17 Nov 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. About your self Experience Last company name What process of last company How left your previous job

Add your answer

Q2. Last experience of company

Add your answer

Interview Preparation Tips

Topics to prepare for 5paisa Capital Ltd. Customer Care Executive interview:

Normal

Interview preparation tips for other job seekers - It's a good company to start your career with 5 paisa .

Customer Service Associate Interview Questions & Answers

Mr Cooper

Anonymous

posted on 16 Nov 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Introduction about yourself

Add your answer

Q2. English communication

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Introduction about your self

Add your answer

Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication

Add your answer

Round 3 - Aptitude Test

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

Customer Service Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 8 Jun 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself and your experience?

Add your answer

Q2. Why did you leave your last organization?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.

Customer Service Executive Interview Questions & Answers

Pine Labs

Anonymous

posted on 26 Oct 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is about your abilities

Ans.

I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

Excellent communication skills - able to effectively communicate with customers and colleagues
Strong problem-solving abilities - can quickly identify and resolve customer issues
Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

CoinSwitch

Aby varghese

posted on 29 Mar 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Self intro and regarding previous experience

Add your answer

Round 2 - Aptitude Test

Basic grammar and email typing skills

Round 3 - One-on-one

(1 Question)

Q1. Interview with the operation manager

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall a good company to work with and the job guarantee depends upon the crypto market.

Customer Care Executive Interview Questions & Answers

SBI Cards & Payment Services

Anonymous

posted on 20 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - They mainly check communication skills since its very important for customer service profile.. also required to elaborate past experience properly.

Customer Care Executive Interview Questions & Answers

5paisa Capital Ltd.

Anonymous

posted on 17 Nov 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. About your self Experience Last company name What process of last company How left your previous job

Add your answer

Q2. Last experience of company

Add your answer

Interview Preparation Tips

Topics to prepare for 5paisa Capital Ltd. Customer Care Executive interview:

Normal

Interview preparation tips for other job seekers - It's a good company to start your career with 5 paisa .

Groww Interview FAQs

How many rounds are there in Groww Customer Care Executive interview?

Groww interview process usually has 1 rounds. The most common rounds in the Groww interview process are One-on-one Round and HR.

What are the top questions asked in Groww Customer Care Executive interview?

Some of the top questions asked at the Groww Customer Care Executive interview -

Told to wear samll clothes like show cleav...read more
They say wear small clot...read more

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Groww Customer Care Executive Salary

based on 8 salaries

₹2.3 L/yr - ₹3.8 L/yr

24% more than the average Customer Care Executive Salary in India

View more details

Groww Salaries in India

Senior Executive 81 salaries	₹3.1 L/yr - ₹5 L/yr
Customer Support Executive 45 salaries	₹2.4 L/yr - ₹4.3 L/yr
Assistant Manager 42 salaries	₹5.8 L/yr - ₹14.8 L/yr
Customer Success Executive 38 salaries	₹2 L/yr - ₹4.1 L/yr
Software Engineer 37 salaries	₹14 L/yr - ₹36 L/yr