Pine Labs Customer Support Executive Interview Questions and Answers

KYC documents are required to verify the identity of the customer.

• KYC stands for Know Your Customer.

• Documents required for KYC include government-issued ID proof, address proof, and PAN card.

• KYC is mandatory for opening bank accounts, investing in mutual funds, and other financial transactions.

Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.

• Axis Securities Ltd. is a leading stockbroking firm in India.

• It is a subsidiary of Axis Bank, one of the largest private sector banks in India.

• The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.

• Axis Securities ...read more

I will highlight the benefits of having a credit card and tailor the offer to the customer's needs.

• Explain the rewards and cashback programs offered by the credit card

• Highlight the convenience of not carrying cash and the security features of the card

• Tailor the offer to the customer's spending habits and lifestyle

• Address any concerns or objections the customer may have

• Provide excellent customer service and follow up wi

I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.

• I have over 5 years of experience in sales, with a focus on B2B sales.

• I am skilled in identifying and pursuing new business opportunities.

• I have a strong ability to build and maintain relationships with clients, resulting in high levels of customer satisfaction and repeat business.

• I ...read more

I would treat you with respect, attentiveness, and a focus on meeting your needs and exceeding your expectations.

• I would listen carefully to your needs and concerns

• I would provide clear and accurate information about our products or services

• I would be responsive and available to answer any questions or address any issues

• I would strive to build a relationship of trust and mutual benefit

• I would go above and beyond to ens...read more

SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited, a subsidiary of State Bank of India.

• SBI Card offers a wide range of credit cards to suit different needs and lifestyles.

• It provides various benefits such as reward points, cashback, discounts, and offers on shopping, dining, travel, and more.

• SBI Card also has tie-ups with various brands and merchants to provide exclusive deals and privi...read more