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Groww Customer Support Executive Interview Questions and Answers
Groww Customer Support Executive Interview Experiences
3 interviews found
Selected
I was interviewed in Aug 2024.
LIKE IT WAS GENERAL QUESTIONS REGARDING FINANCIAL MARKETS AND WELL BEING KNOWLEDGE ABOUT GROWW
(2 Questions)
- Q1. Why you join groww
- Q2. What is mutual fund and sip
- Ans.
Mutual fund is a pool of funds collected from multiple investors to invest in securities, while SIP is a systematic investment plan where investors regularly invest a fixed amount.
Mutual fund is a professionally managed investment fund that pools money from many investors to purchase securities.
SIP is a method of investing a fixed sum regularly in a mutual fund scheme.
Mutual funds offer diversification, professional ma...
(1 Question)
- Q1. About self introduction.
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Customer Support Executive Interview Questions & Answers
5paisa Capital Ltd.
Laxman Parab
posted on 24 Apr 2024
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. What do you know about stocks market?
- Ans.
Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.
Stock market is a place where investors can buy and sell shares of publicly traded companies.
Stock prices are influenced by various factors such as company performance, economic indicators, and market trends.
Investors can make profits by buying low and selling high, or through dividends paid by the company.
Ther...
(2 Questions)
- Q1. What is Derivatives?
- Ans.
Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
Derivatives can be used for hedging, speculation, or arbitrage.
Examples of derivatives include futures contracts, options, and swaps.
Derivatives allow investors to take positions on the future price movements of assets without actually owning the assets.
- Q2. What do you know about Future and options and Mutual fund?
- Ans.
Futures and options are financial instruments that derive their value from an underlying asset, while mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.
Futures and options are types of financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it.
Mutual funds are investment vehicles that pool money from m...
I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.
(7 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why should we hire you?
- Q5. Where do you see yourself in 5 years?
- Q6. What are your strengths and weaknesses?
- Q7. Tell me about yourself.
Interview Preparation Tips
- Infromation about organisation
(2 Questions)
- Q1. Tell me about yourself and your experience?
- Q2. Why did you leave your last organization?
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
SBI Cards & Payment Services
Anonymous
posted on 14 Aug 2024
I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.
Basic Test to check grammar knowledge.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
- Q2. Explain a difficult situation which you handled yourself
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
CoinSwitch
Aby varghese
posted on 29 Mar 2024
(1 Question)
- Q1. Self intro and regarding previous experience
Basic grammar and email typing skills
(1 Question)
- Q1. Interview with the operation manager
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
5paisa Capital Ltd.
Anonymous
posted on 17 Nov 2023
Selected
I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About your self Experience Last company name What process of last company How left your previous job
- Q2. Last experience of company
Interview Preparation Tips
- Normal
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is about your abilities
- Ans.
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
Excellent communication skills - able to effectively communicate with customers and colleagues
Strong problem-solving abilities - can quickly identify and resolve customer issues
Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations
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Groww Customer Support Executive Interview Process
based on 4 interviews
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Groww Customer Support Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Senior Executive
81
salaries
|  ₹3.1 L/yr - ₹5 L/yr |
|
Customer Support Executive
45
salaries
| ₹2.4 L/yr - ₹4.3 L/yr |
|
Assistant Manager
42
salaries
| ₹5.8 L/yr - ₹14.8 L/yr |
|
Software Engineer
41
salaries
| ₹14 L/yr - ₹37 L/yr |
|
Customer Success Executive
38
salaries
| ₹2 L/yr - ₹4.1 L/yr |
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