Groww Customer Support Executive Reviews by 10+ Employees | Rated 4.5/5

What employees say about Groww?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

62% employees reported

Flexible timing

56% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

7 reviews

4.5

Rated by Men

5 reviews

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14 reviews found

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Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2025

Likes

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Jaipur

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Company is over-all good in terms of work life balance, company culture, and over-all skill development.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all . Company is very good.

Work Details

Work policy: Like WFH is only enabled if you're doing something urgent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mangaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Support Executive in Jaipur

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 04 Jan 2025

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Personal life balance

Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 11 Dec 2024

Likes

Good company culture

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Low salary hikes and even if it is non voice(email support) we have to call for some users/customers.

Salary - Bad
Work-life balance - Bad

Work Details

Work policy: Weekends work form home

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

Payroll & Transactions Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2024

Likes

.Nil Nil nil nil nil

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil nil nil nil nil

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Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2024

Likes

They give work from home option

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Sometimes you have to extend after work

Work satisfaction - Poor

Work Details

Work policy: 5 day from office 1 day wfh

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 Jan 2024

Likes

Work culture is good

Skill development - Good
Job security - Excellent
Work-life balance - Good

Dislikes

They won’t pay for what we are working here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2024

Likes

Culture is awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Advisory not provided

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Customer Support Executive in Mumbai

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Work cluture and managers are easy to approch

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Customer Support Executive in Bangalore / Bengaluru

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2022

Likes

Teammates are supportive and helpful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Groww reviews submitted by Groww employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groww is the right company for you. 62% of employees reported the working day...Read more

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