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Zolve KAM Interview Questions and Answers
Zolve KAM Interview Experiences
1 interview found
shrikant prasad
(2 Questions)
- Q1. 1) About your work in present organisation?
- Q2. 2) what you know about us ?
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Anonymous
Selected
I applied via Referral
(2 Questions)
- Q1. They say wear small clothes
- Q2. Told to wear samll clothes like show cleavage
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. What do you know about technical support
- Ans.
Technical support involves providing assistance and guidance to customers facing technical issues with products or services.
Technical support involves troubleshooting technical issues for customers
It may include providing guidance on how to use a product or service
Technical support representatives often use tools like remote desktop software to assist customers
Good technical support requires strong communication skills...
- Q2. Introduction of youself
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, complaints, and feedback
I have a strong ability to empathize with customers and find solutions to their problems
I am proficient in using CRM systems and other customer service tools
I h...
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do you understand by Customer Service.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. What is Policy Bazar ?
- Ans.
Policy Bazar is an online platform that allows customers to compare and purchase insurance policies.
Policy Bazar is an online insurance marketplace.
It offers a wide range of insurance policies from various insurance companies.
Customers can compare different policies and choose the one that suits their needs.
Policy Bazar provides a convenient and transparent way to buy insurance online.
It offers policies for various cat...
- Q2. What Policy Bazar do ?
- Q3. How to handle a customer of he is angry on his insurance ?
- Ans.
Listen to the customer, empathize with their situation, apologize for any inconvenience caused, and offer a solution.
Listen actively to the customer's concerns and let them vent their frustration
Empathize with their situation and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for the issue
Offer a solution or options to resolve the issue, such as escalating to a supervisor or pr...
- Q4. What is CCE, Customer Delight & Customer Service ?
- Ans.
CCE stands for Customer Care Executive. Customer Delight is exceeding customer expectations. Customer Service is providing assistance and support to customers.
CCE is a representative who interacts with customers to provide assistance and support.
Customer Delight is going above and beyond to exceed customer expectations and create a positive experience.
Customer Service is the act of providing assistance and support to c...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself.
- Q2. What are your salary expectations?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
Interview Preparation Tips
- Customer Service
I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. Why should we hire you?
- Q2. What about your self ??
Interview Preparation Tips
Mohit Gupta
I was interviewed in Dec 2017.
Interview Questionnaire
3 Questions
- Q1. You need to find the maximum water pond formed in bw the building
- Ans.
To find the maximum water pond formed between buildings.
Identify the lowest point between the buildings.
Calculate the area of the pond using the distance between the buildings and the depth of the pond.
Consider any obstacles or uneven ground that may affect the pond's shape.
Use a surveying tool or satellite imagery to get accurate measurements.
Take into account any drainage systems or natural water flow that may affect
- Q2. On mars you have to place n robots and they are connected via GPS. now you need to move each robot such that the whole mars is visited and each robot visit the minimum area(meaning no overlapping of area)...
- Q3. Design dictionary using trie....having operations of inserting a word, updating and deleting (needed to write full running code)
- Ans.
Design a dictionary using trie with insert, update and delete operations.
Implement a Trie data structure with nodes containing a character and a boolean flag to indicate end of word
For insert operation, traverse the trie and add nodes for each character in the word
For update operation, delete the existing word and insert the updated word
For delete operation, mark the end of word flag as false and delete the node if it ...
Interview Preparation Tips
Experience: Simple questions
Duration: 1 hour 10 minutes
Total Questions: 3
College Name: IIT Guwahati
Skills evaluated in this interview
Rockey Maheshwari
Interview Preparation Tips
Experience: It was a test of moderate level.
20 ques in 20 min.
Basic focus was speed and accuracy.
Tested calculation speed.
Tips: Try to decide which ques to answer and which ones to leave.
Its very important not to get stuck in any 1 ques and waste time. MOVE ON!
Duration: 20 minutes
Total Questions: 20
Round: Technical Interview
Experience: Hi ! i dont remember the question but I do remember that they were easy.
The interviewers are there to test you not to embarrass you. or humiliate you.
They dont expect you to answer every ques so no need to get frustrated if you get a couple of them wrong.
Tips: Go easy...
If you dont know answer to a ques , dont panic,. They are willing to qive you points for your approach.
General Tips: Relax at all times
Skill Tips: Just practice. Whenever you are on facebook solve a couple of brain teasers.
Skills: Aptitude
College Name: DTU
Motivation: Good Future prospects!
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