Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by OneCard Team. If you also belong to the team, you can get access from here

OneCard Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

OneCard Customer Care Executive Interview Questions and Answers

Updated 28 Jan 2025

OneCard Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Aptitude Test 

Grammar and logical reasoning test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Can you please introduce yourself?
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills are essential.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

indiagold user image Potnuru Venkatalakshmi

posted on 20 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Pervious work experience and discuss with salary about
  • Q3. What do you know about the my company
  • Q4. Do you know india gold what was service
Round 2 - Technical 

(2 Questions)

  • Q1. Why are you planning to change your current job
  • Q2. What do you know about this organization

Interview Preparation Tips

Interview preparation tips for other job seekers - identify career role models, and practice positive self-talk
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question like tell me about yourself? about work experience.letter she asked me sell me anything you want to select.i selected smartphone to sell .
Round 3 - HR 

(1 Question)

  • Q1. Asked about family background about work experience.thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,if you already have an experience from sales then that will be easy.

I applied via Job Portal and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Checking your communication skills and writing skills
Round 3 - Aptitude Test 

Mock chat

Round 4 - One-on-one 

(1 Question)

  • Q1. Salary discussion and job roles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience, Hoping I lp get an opportunity to grow.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 2nd round by team manager
  • Q2. They ask about how to sell
  • Q3. About your sell and how to make sell and how to Handle the pressure and there is no fixed time there is over time are you comfortable or not.
  • Ans. Third is hr round they discussed about salary.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a one advice only training attend with passions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self knowledge and experience
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask questions only related to DAF in depth. Pathetic n worst experience, that guy will ask so many question which is not related to job, only they will give u any scenario nd will ask the questio...
  • Q2. Worst experience
  • Ans. 

    My worst experience was dealing with an angry customer who refused to listen to any solutions.

    • The customer was upset about a billing issue and refused to provide any information to help resolve the issue.

    • Despite offering multiple solutions, the customer continued to yell and berate me.

    • The call lasted over an hour and left me feeling drained and frustrated.

    • I learned the importance of remaining calm and professional in d

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Jodo Customer Support Executive interview:
  • IIT
  • IIM
Interview preparation tips for other job seekers - Waste of mine 30 minutes for interview ... Irrelevant question will ask which is not logic to profile. Dont go waste of time. They want only IIM nad IIT student..
While giving interview they will ask so sweetly question n then rejected
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Self introduction Which is the last movie you have seen then tell the story in short.
  • Q2. How was your school life
  • Ans. 

    My school life was a mix of academic challenges, extracurricular activities, and lifelong friendships.

    • I excelled in subjects like mathematics and science, often participating in competitions and winning prizes.

    • I was actively involved in various clubs and societies, such as the debate club and the school choir.

    • I formed strong bonds with my classmates and teachers, creating a supportive and enjoyable learning environment...

  • Answered by AI
  • Q3. Your previous experience
  • Ans. 

    I have 3 years of experience in customer service roles.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Handled customer inquiries, complaints, and provided solutions

    • Received positive feedback from customers for excellent service

    • Trained new team members on customer service best practices

    • Implemented a new customer feedback system to improve service quality

  • Answered by AI
  • Q4. Which is the last movie you have seen. Tell the story in short.
  • Ans. 

    The last movie I watched was 'The Shawshank Redemption'.

    • The movie is based on a Stephen King novella and is set in a prison.

    • It tells the story of Andy Dufresne, a banker who is wrongly convicted of murder and sentenced to life in Shawshank State Penitentiary.

    • Andy forms a friendship with Red, an inmate who helps him navigate prison life.

    • Throughout the movie, Andy works towards his ultimate goal of escaping from Shawshan...

  • Answered by AI
  • Q5. Later you will for the 2nd HR . He may ask few questions relating you.

Interview Preparation Tips

Interview preparation tips for other job seekers - I will tell you only one thing that don't worry . If you belong to a English medium then nothing to be prepare just take the resume and throw it on HR face.

Interview Questionnaire 

2 Questions

  • Q1. Paysense customer care helpline number 0XXXXX any time call now All type queries please contact us
  • Q2. #phonepesupport customer care helpline number=0XXXXX All upi phonepe is a mobile payment platform using which you can transfer money using upi, recharge phone number ,pay 24x7 hours open

Interview Preparation Tips

Interview preparation tips for other job seekers - #phonepesupport customer care helpline number=0XXXXX All upi phonepe is a mobile payment platform using which you can transfer money using upi, recharge phone number ,pay 24x7 hours open

Customer Care Executive Interview Questions & Answers

indiagold user image Potnuru Venkatalakshmi

posted on 20 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Pervious work experience and discuss with salary about
  • Q3. What do you know about the my company
  • Q4. Do you know india gold what was service
Round 2 - Technical 

(2 Questions)

  • Q1. Why are you planning to change your current job
  • Q2. What do you know about this organization

Interview Preparation Tips

Interview preparation tips for other job seekers - identify career role models, and practice positive self-talk

OneCard Interview FAQs

How many rounds are there in OneCard Customer Care Executive interview?
OneCard interview process usually has 2 rounds. The most common rounds in the OneCard interview process are Aptitude Test and One-on-one Round.

Tell us how to improve this page.

OneCard Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
OneCard Customer Care Executive Salary
based on 6 salaries
₹2.1 L/yr - ₹5 L/yr
63% more than the average Customer Care Executive Salary in India
View more details

OneCard Customer Care Executive Reviews and Ratings

based on 2 reviews

3.9/5

Rating in categories

3.9

Skill development

4.4

Work-life balance

4.4

Salary

2.8

Job security

5.0

Company culture

2.8

Promotions

4.4

Work satisfaction

Explore 2 Reviews and Ratings
Product Manager
38 salaries
unlock blur

₹9 L/yr - ₹36 L/yr

Software Engineer
26 salaries
unlock blur

₹11 L/yr - ₹35.4 L/yr

Team Lead
22 salaries
unlock blur

₹3.6 L/yr - ₹10 L/yr

Customer experience Specialist
22 salaries
unlock blur

₹3 L/yr - ₹5.7 L/yr

Data Scientist
21 salaries
unlock blur

₹13 L/yr - ₹34.5 L/yr

Explore more salaries
Compare OneCard with

Uni Cards

4.3
Compare

Paytm

3.3
Compare

PhonePe

4.0
Compare

Mobikwik

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview