indiagold Customer Care Executive Interview Questions and Answers

Q1. Checking your communication skills and writing skills
Add your answer

Mock chat

Q1. Salary discussion and job roles
Add your answer

Q1. Basic details, qualification,skills int
Add your answer
Q2. Last salary and expected
Add your answer

Q1. What is your previous experience in this job?
Add your answer
Q2. How to sale a product. Plz sale this item .
Ans. 
To sell a product, understand the customer's needs and show how the product can fulfill them.
• Identify the customer's pain points and how the product can solve them

• Highlight the unique features and benefits of the product

• Create a sense of urgency or scarcity to encourage purchase

• Offer a guarantee or trial period to reduce risk for the customer

• Build rapport and establish trust with the customer
Answered by AI
Add your answer

Q1. Why should I hiring you.
Add your answer

Q1. Introduce yourself ,are you comfortable to the field sales.
Add your answer

Q1. My first round clear
Add your answer
Q2. Tell me about your self
Ans. 
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
• Over 5 years of experience in customer service roles

• Proficient in handling customer inquiries, complaints, and providing solutions

• Excellent communication and interpersonal skills

• Ability to remain calm and composed in challenging situations

• Proven track record of achieving customer satisfaction target...read more
Answered by AI
Add your answer

Q1. My second round clear nice team
Add your answer

Q1. Third round will hr they just ask you background
Add your answer

Q1. I just gave 3 round they will inform
Add your answer

Q1. Self introduction,and
Add your answer

Q1. How is this communicatin please check
Ans. 
The question is unclear and seems to contain a typo.
• The question is incomplete and lacks context.

• There is a typo in the word 'communicatin'.

• Please provide more information or rephrase the question.
Answered by AI
Add your answer
Q2. How to speak language please check again
Ans. 
To speak a language effectively, one must practice regularly and focus on pronunciation, grammar, and vocabulary.
• Practice speaking the language regularly with native speakers or language partners

• Focus on improving pronunciation, grammar, and vocabulary through language classes or online resources

• Listen to and watch media in the target language to improve comprehension and fluency

• Use language learning apps or flashcards...read more
Answered by AI
Add your answer

Do assignment about kist app and the courses it covers

Q1. 1)Introduction 2)Past experience 3)They will check your communication skil
Add your answer

Versant test was conducted typing especially

Q1. Next Greater Element in an array
Ans. 
Find the next greater element in an array for each element
• Iterate through the array and for each element, find the next greater element

• Use a stack to keep track of elements whose next greater element is not yet found

• If the current element is greater than the top element of the stack, pop the stack and mark the popped element's next greater element as the current element

• Push the current element onto the stack

• If there ar...read more
Answered by AI
Add your answer
Q2. Question based on Sql inner join
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. Tell me about your daily activities in your current company?
Add your answer
Q3. Why do you want to work in i-exceed
Add your answer

Q1. Explain websphere installation methods followed
Ans. 
WebSphere installation methods include GUI, silent, and response file installations.
• WebSphere can be installed using a graphical user interface (GUI).

• Silent installation allows for installation without user interaction.

• Response file installation uses a pre-recorded response file to automate the installation process.
Answered by AI
View 1 more answer
Q2. What is meant by connection pool properties
Ans. 
Connection pool properties refer to the settings that control the behavior of a connection pool.
• Connection pool properties include settings such as maximum connections, minimum connections, and connection timeout.

• These properties can be configured in the application server or in the database driver.

• The purpose of connection pool properties is to optimize the use of database connections and improve application performan...read more
Answered by AI
Add your answer
Q3. Explain garbage collection
Ans. 
Garbage collection is an automatic memory management process that frees up memory occupied by objects that are no longer in use.
• Garbage collection is performed by the JVM in Java and CLR in .NET languages.

• It helps prevent memory leaks and null pointer exceptions.

• Garbage collection can be triggered manually or automatically.

• Examples of garbage collection algorithms include mark-and-sweep, reference counting, and copying
Answered by AI
Add your answer
Q4. How ssl achieved in websphere
Ans. 
SSL in WebSphere is achieved through configuration of SSL certificates and enabling SSL protocols.
• SSL configuration involves generating and importing SSL certificates

• SSL protocols such as TLS can be enabled through server.xml configuration

• WebSphere also supports SSL offloading through plug-in configuration

• SSL can be enforced for specific applications or URLs through web.xml configuration
Answered by AI
Add your answer
Q5. How security configured in websphere
Ans. 
Security in WebSphere is configured through various mechanisms such as SSL, authentication, authorization, and encryption.
• SSL can be configured to secure communication between clients and servers

• Authentication can be configured using various methods such as LDAP, database, or custom authentication

• Authorization can be configured using role-based access control or custom authorization

• Encryption can be configured to secur
Answered by AI
Add your answer
Q6. Any work experience in other middleware platforms
Ans. 
Yes, I have experience in working with Apache Kafka and RabbitMQ.
• Worked on developing microservices using Apache Kafka as a messaging platform

• Implemented RabbitMQ for message queuing in a project

• Experience in configuring and managing both platforms
Answered by AI
Add your answer
Q7. Any exposure in devops, cloud technologies
Ans. 
Yes, I have experience in both devops and cloud technologies.
• I have worked with AWS, Azure, and Google Cloud Platform.

• I have experience with containerization using Docker and Kubernetes.

• I have worked with CI/CD pipelines using tools like Jenkins and GitLab.

• I have experience with infrastructure as code using tools like Terraform and CloudFormation.
Answered by AI
Add your answer

Q1. Twll me about yourself
Add your answer
Q2. What is tour current ctc
Ans. 
My current CTC is confidential.
• I prefer not to disclose my current CTC as it may affect negotiations.

• I am open to discussing my salary expectations for this role.

• My previous salary was in line with industry standards for my experience level.
Answered by AI
Add your answer
Q3. What is the expected ctc
Ans. 
The expected CTC depends on the company's budget and the candidate's experience and skills.
• The CTC can vary based on the company's location and industry.

• The candidate's negotiation skills can also impact the final CTC.

• The CTC can be influenced by the candidate's education, certifications, and previous work experience.

• The CTC can range from 8-10 lakhs per annum for a Senior Software Engineer role in India.

• Some companies...read more
Answered by AI
Add your answer
Q4. Why we need to recruit you in our company
Add your answer
Q5. How good are you to prove that you are genuine at work
Add your answer