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Jupiter Money Customer Service Executive Interview Questions and Answers

Updated 18 Aug 2022

Jupiter Money Customer Service Executive Interview Experiences

1 interview found

Round 1 - One-on-one 

(2 Questions)

  • Q1. My first round clear
  • Q2. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries, complaints, and providing solutions

    • Excellent communication and interpersonal skills

    • Ability to remain calm and composed in challenging situations

    • Proven track record of achieving customer satisfaction target...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. My second round clear nice team
Round 3 - HR 

(1 Question)

  • Q1. Third round will hr they just ask you background
Round 4 - Nothing 

(1 Question)

  • Q1. I just gave 3 round they will inform

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you gave interview
1 and 2 virtual interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
  • Q2. All issue solve now call me
  • Q3. XXXXX all issue with my friends
  • Q4. Or email and credit card and the rest
  • Q5. Good day call me sir
  • Q6. Customer service support
  • Q7. Mobikwik refund related
  • Q8. Zop balance Atibete and any

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 mins
Round difficulty - Hard

There were questions related to DP and DFS.

 

  • Q1. 

    Trapping Rain Water Problem Statement

    You are given a long type array/list ARR of size N, representing an elevation map. The value ARR[i] denotes the elevation of the ith bar. Your task is to determine th...

  • Ans. 

    Calculate the total amount of rainwater that can be trapped between given elevations in an array.

    • Iterate through the array and calculate the maximum height on the left and right of each bar.

    • Calculate the amount of water that can be trapped at each bar by taking the minimum of the maximum heights on the left and right.

    • Sum up the trapped water at each bar to get the total trapped water for the entire array.

  • Answered by AI
Round 2 - Video Call 

(3 Questions)

Round duration - 60 mins
Round difficulty - Medium

At first, I was asked about the different projects that I have done so far. We had a detailed discussion on the same.
He also checked my OOP concepts

  • Q1. Can you describe the process of designing an LRU Cache from scratch during your System Design Round?
  • Ans. 

    Designing an LRU Cache involves implementing a data structure that stores a fixed number of items and removes the least recently used item when full.

    • Start by defining the data structure for the cache, typically using a combination of a hashmap and a doubly linked list.

    • Implement methods for getting and setting key-value pairs in the cache.

    • When a new item is added to the cache, check if it exceeds the maximum capacity. I...

  • Answered by AI
  • Q2. 

    Reverse Linked List Problem Statement

    Given a Singly Linked List of integers, your task is to reverse the Linked List by altering the links between the nodes.

    Input:

    The first line of input is an intege...
  • Ans. 

    Reverse a singly linked list by altering the links between nodes.

    • Iterate through the linked list and reverse the links between nodes

    • Use three pointers to keep track of the current, previous, and next nodes

    • Update the links between nodes to reverse the list

    • Return the head of the reversed linked list

  • Answered by AI
  • Q3. 

    Middle of a Linked List

    You are given the head node of a singly linked list. Your task is to return a pointer pointing to the middle of the linked list.

    If there is an odd number of elements, return the ...

  • Ans. 

    Return the middle element of a singly linked list, or the one farther from the head if there are even elements.

    • Traverse the linked list with two pointers, one moving twice as fast as the other

    • When the fast pointer reaches the end, the slow pointer will be at the middle

    • If there are even elements, return the one that is farther from the head node

    • Handle edge cases like linked list of size 1 or empty list

  • Answered by AI
Round 3 - Video Call 

Round duration - 60 mins
Round difficulty - Medium

It is HR + Technical round
asked about the Behavioural questions and how you justify yourself in an argument .questions related to current technology.
They gave me feedback on how well I had performed so far and gave me suggestions on what more can I do to further improve myself.

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in BangaloreEligibility criteriaGood ProjectsRazorpay interview preparation:Topics to prepare for the interview - Projects, Development, NoSQL, Data Structure, OOPS, DBMS, Algorithm.Time required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Be thorough about your projects
Tip 2 : Prepare Ds and Algo and Practice all standard questions 
Tip 3 : Know the complexities of the code that you’ve written.

Application resume tips for other job seekers

Tip 1 : Mention at least 2 projects.
Tip 2 : Don't make any silly spelling mistakes on resume

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Easy doable questions ( can be completed in 30 mins)

Round 2 - Technical 

(1 Question)

  • Q1. Basic DSA, OOPS, SQL questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Complex and hard DSA problems( Dynamic programming questions) to be written on paper.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DSA thoroughly
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

20 MCQs + 2 Coding Question

Round 2 - One-on-one 

(1 Question)

  • Q1. Trapping Rain Water
Round 3 - Technical 

(1 Question)

  • Q1. Questions on time and space complexity
Round 4 - HR 

(1 Question)

  • Q1. General Discussion
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Medium Leetcode, Array, String, Tree, DP

Round 3 - Technical 

(1 Question)

  • Q1. System Design, Design Payment Platform

Interview Preparation Tips

Interview preparation tips for other job seekers - Leetcode, and skills too
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Coding Test 

Mostly medium leetcode

Round 2 - Coding Test 

Mostly medium level DSA

Round 3 - Technical 

(1 Question)

  • Q1. AWS, GCP , Kubernetes, Docker
Round 4 - Technical 

(1 Question)

  • Q1. Security standards, cloud security
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Coding Test 

SQL - technical round

Round 2 - Case Study 

Case Study round - 2

Jupiter Money Interview FAQs

How many rounds are there in Jupiter Money Customer Service Executive interview?
Jupiter Money interview process usually has 4 rounds. The most common rounds in the Jupiter Money interview process are One-on-one Round and HR.
How to prepare for Jupiter Money Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jupiter Money. The most common topics and skills that interviewers at Jupiter Money expect are CRM, Communication Skills, Customer Complaints, Social Media and Verbal Communication.
What are the top questions asked in Jupiter Money Customer Service Executive interview?

Some of the top questions asked at the Jupiter Money Customer Service Executive interview -

  1. third round will hr they just ask you backgro...read more
  2. My second round clear nice t...read more
  3. I just gave 3 round they will inf...read more

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Jupiter Money Customer Service Executive Salary
based on 14 salaries
₹5 L/yr - ₹6.4 L/yr
83% more than the average Customer Service Executive Salary in India
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Jupiter Money Customer Service Executive Reviews and Ratings

based on 3 reviews

1.4/5

Rating in categories

1.9

Skill development

1.0

Work-life balance

1.8

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

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