Jupiter Money Customer Service Executive Interview Questions and Answers

Mobikwik zip code contact with payment refund related contact now, XXXXX

Call ? XXXXX all issue with

Q1. Customer care contact now
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Q2. All issue solve now call me
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Q3. XXXXX all issue with my friends
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Q4. Or email and credit card and the rest
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Q5. Good day call me sir
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Q6. Customer service support
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Q7. Mobikwik refund related
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Q8. Zop balance Atibete and any
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In aptitude test there was 10 questions and each questions get 5 marks.

Q1. Hr. Ask! 1 Tell me about your self ? 2 What did you understand Customer service Executive?
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Q1. Hr. Ask ! 1 Tell me about your self? 2 Why should I hire you? 3 Why did you apply in Policy Bazaar? 4 What is your salary Expectation?
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Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
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Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
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Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
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Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
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Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
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Q6. Helpline the Toll-free castomer service number
Ans. 
The toll-free customer service number for helpline is 1-800-XXX-XXXX.
• Dial 1-800-XXX-XXXX to reach the helpline customer service.

• The helpline customer service is available 24/7.

• The customer service representatives are trained to assist with any queries or issues.

• The helpline customer service can provide information on products, services, and policies.

• The customer service can also assist with placing orders, tracking shi
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Q1. Customer support executive
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Q2. Customer services is important
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Q1. Personal introduction
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Q2. Education qualifications
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Q1. What is the reason to join our company?
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Q2. Why I'm hiring you? Sir
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Q3. If I hire you then then what is your first work?
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Q1. Introduce yourself
Ans. 
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems to track customer interactions

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Why Customer Service?
Ans. 
I am passionate about helping others and enjoy problem-solving.
• I enjoy interacting with people and providing assistance.

• I find satisfaction in resolving issues and making customers happy.

• I believe in the importance of building strong relationships with customers.

• I have a natural ability to empathize and understand the needs of others.
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Q1. Tell me About Policybazaar
Ans. 
Policybazaar is an online platform that helps customers compare and buy insurance policies from various companies.
• Policybazaar offers a wide range of insurance products including health, life, car, and travel insurance.

• Customers can compare different insurance plans based on coverage, premium, and other features before making a purchase.

• The platform provides a convenient and transparent way for customers to buy insuran...read more
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Q2. How to deal with angry customers?
Ans. 
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
• Listen actively to understand their concerns.

• Empathize with their situation and show understanding.

• Stay calm and composed to de-escalate the situation.

• Apologize for any inconvenience caused, even if it's not your fault.

• Offer solutions or alternatives to address their issue.

• Follow up to ensure the problem has been resolved to their satisfaction
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