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Jupiter Money Customer Service Executive Interview Questions and Answers

Updated 18 Aug 2022

Jupiter Money Customer Service Executive Interview Experiences

1 interview found

Round 1 - One-on-one 

(2 Questions)

  • Q1. My first round clear
  • Q2. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries, complaints, and providing solutions

    • Excellent communication and interpersonal skills

    • Ability to remain calm and composed in challenging situations

    • Proven track record of achieving customer satisfaction target...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. My second round clear nice team
Round 3 - HR 

(1 Question)

  • Q1. Third round will hr they just ask you background
Round 4 - Nothing 

(1 Question)

  • Q1. I just gave 3 round they will inform

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you gave interview
1 and 2 virtual interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
  • Q2. All issue solve now call me
  • Q3. XXXXX all issue with my friends
  • Q4. Or email and credit card and the rest
  • Q5. Good day call me sir
  • Q6. Customer service support
  • Q7. Mobikwik refund related
  • Q8. Zop balance Atibete and any

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why revolut and why you have applied for this role
  • Q2. Future plans after coming here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1)Introduction 2)Past experience 3)They will check your communication skil
Round 2 - Aptitude Test 

Versant test was conducted typing especially

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Email writing about some scenarios

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, previous experience
  • Q2. About your goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What is a collection?
  • Ans. 

    A collection is a group of items or objects gathered together for a specific purpose or to be displayed.

    • A collection can consist of various items such as stamps, coins, artwork, or books.

    • Collections are often curated and organized by individuals based on personal interests or hobbies.

    • Some collections may have significant monetary or sentimental value.

    • Collections can also refer to the act of gathering or accumulating it

  • Answered by AI
  • Q2. What are Finance services?
  • Ans. 

    Finance services refer to the range of services provided by financial institutions to help individuals and businesses manage their money, investments, and assets.

    • Finance services include banking, investment management, insurance, and financial planning.

    • Banks offer services such as savings accounts, loans, and credit cards.

    • Investment management services help individuals and businesses grow their wealth through investmen...

  • Answered by AI
  • Q3. Why BPO why you did not try for IT?

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn Basic Questions.......

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Assignment 

Email writing
U will be given 3 case and u have to write an email as a customer support associate

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction Problems faced in your current role and how you handled it

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with excellent communication skills.

    • I have worked in the customer service industry for 5 years.

    • I have a strong ability to empathize with customers and understand their needs.

    • I am skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple awards for providing exceptional customer service.

    • I am fluent in multiple langua...

  • Answered by AI
  • Q2. What is your role on your last company
  • Ans. 

    I was responsible for providing excellent customer service and resolving customer issues in a timely manner.

    • Provided support to customers via phone, email, and chat

    • Assisted customers with product inquiries, troubleshooting, and account management

    • Resolved customer complaints and escalated issues to the appropriate department when necessary

    • Maintained accurate records of customer interactions and transactions

    • Collaborated ...

  • Answered by AI
  • Q3. What is your salary expectations
  • Ans. 

    I would expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Care Executives in the industry.

    • I have considered my qualifications, experience, and skills when determining my salary expectations.

    • I am open to negotiation and willing to discuss the salary package in detail during the interview process.

    • I believe that fair compensation is important for both the...

  • Answered by AI
  • Q4. Reason for left the last company
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited scope for career advancement in the previous company

    • Desire for a more challenging and fulfilling role

    • Seeking a company with a better work culture and values

    • Relocation or personal reasons

    • Company downsizing or restructuring

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One you join to the organization you will be on 6month no take leaves

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds

Jupiter Money Interview FAQs

How many rounds are there in Jupiter Money Customer Service Executive interview?
Jupiter Money interview process usually has 4 rounds. The most common rounds in the Jupiter Money interview process are One-on-one Round and HR.
How to prepare for Jupiter Money Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jupiter Money. The most common topics and skills that interviewers at Jupiter Money expect are CRM, Communication Skills, Customer Complaints, Social Media and Verbal Communication.
What are the top questions asked in Jupiter Money Customer Service Executive interview?

Some of the top questions asked at the Jupiter Money Customer Service Executive interview -

  1. third round will hr they just ask you backgro...read more
  2. My second round clear nice t...read more
  3. I just gave 3 round they will inf...read more

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Jupiter Money Customer Service Executive Salary
based on 14 salaries
₹5 L/yr - ₹6.4 L/yr
85% more than the average Customer Service Executive Salary in India
View more details

Jupiter Money Customer Service Executive Reviews and Ratings

based on 3 reviews

1.4/5

Rating in categories

1.9

Skill development

1.0

Work-life balance

1.8

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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