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Jupiter Money
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Jupiter Money CSR Executive Interview Questions and Answers
Jupiter Money CSR Executive Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. Why cx support what makes you join Jupiter
- Ans.
I joined Jupiter because of their strong focus on customer support and commitment to corporate social responsibility.
Jupiter's reputation for excellent customer support was a major factor in my decision to join the company.
I was impressed by Jupiter's dedication to corporate social responsibility and making a positive impact in the community.
The opportunity to work for a company that values both customer satisfaction a...
(2 Questions)
- Q1. Salary discussion
- Q2. Asks why should we offer what would be your contribution
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
There will be an assignment test of English grammar which is basic.
(2 Questions)
- Q1. Tell me about past experience
- Q2. Some random topic or mock call
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Previous work experience and process
Rashid Ahmed
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Current/last job description
- Q2. What wants to join mobikwik
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
General aptitude test
(1 Question)
- Q1. Regarding previous experience
(1 Question)
- Q1. About customer support background
Interview Preparation Tips
- Best communication skills
- Multi language
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Introduce about yourself
- Ans.
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for providing exceptional customer service.
I am fluent in multiple langua...
- Q2. What is your role on your last company
- Ans.
I was responsible for providing excellent customer service and resolving customer issues in a timely manner.
Provided support to customers via phone, email, and chat
Assisted customers with product inquiries, troubleshooting, and account management
Resolved customer complaints and escalated issues to the appropriate department when necessary
Maintained accurate records of customer interactions and transactions
Collaborated ...
- Q3. What is your salary expectations
- Ans.
I would expect a competitive salary based on my experience and skills.
I have researched the average salary range for Customer Care Executives in the industry.
I have considered my qualifications, experience, and skills when determining my salary expectations.
I am open to negotiation and willing to discuss the salary package in detail during the interview process.
I believe that fair compensation is important for both the...
- Q4. Reason for left the last company
- Ans.
Seeking better growth opportunities and a more challenging role.
Limited scope for career advancement in the previous company
Desire for a more challenging and fulfilling role
Seeking a company with a better work culture and values
Relocation or personal reasons
Company downsizing or restructuring
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Aug 2021. There were 4 interview rounds.
(2 Questions)
- Q1. Last job Experience and comfort for new location.
- Q2. New role related basic questions, contractual comfort check.
They checked if I was culture fit or not, if I was intelligent enough for the hustle.
(1 Question)
- Q1. Excel formulas, face to face case study of diffrent situations.
(1 Question)
- Q1. HR head took this final round, to check if I was culture fit or not. If i can hustle and fit into the team. How much enthusiasm I have had.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. More were logical questions
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. How much experience do you have in the field?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
General aptitude test
(1 Question)
- Q1. Regarding previous experience
(1 Question)
- Q1. About customer support background
Interview Preparation Tips
Jupiter Money Interview FAQs
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Jupiter Money CSR Executive Interview Process
based on 1 interview
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Jupiter Money CSR Executive Reviews and Ratings
based on 1 review
Rating in categories
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Customer Support Executive
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salaries
|  ₹3.8 L/yr - ₹6 L/yr |
|
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|
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| ₹13 L/yr - ₹40 L/yr |
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