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Jupiter Money CSR Executive Interview Questions and Answers

Updated 18 Jul 2024

Jupiter Money CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 18 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why cx support what makes you join Jupiter
  • Ans. 

    I joined Jupiter because of their strong focus on customer support and commitment to corporate social responsibility.

    • Jupiter's reputation for excellent customer support was a major factor in my decision to join the company.

    • I was impressed by Jupiter's dedication to corporate social responsibility and making a positive impact in the community.

    • The opportunity to work for a company that values both customer satisfaction a...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Asks why should we offer what would be your contribution

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction abt yourself
  • Ans. 

    Experienced business development executive with a proven track record of driving revenue growth and building strong client relationships.

    • Over 5 years of experience in business development roles

    • Successfully increased sales by 30% in previous position

    • Skilled in identifying new business opportunities and negotiating contracts

    • Strong communication and interpersonal skills

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Demo how to convince a customer to buy the product
  • Ans. 

    To convince a customer to buy the product, highlight the benefits, address their needs, provide social proof, and offer a special promotion.

    • Highlight the key benefits of the product that meet the customer's needs

    • Address any concerns or objections the customer may have

    • Provide social proof such as testimonials or case studies to build credibility

    • Offer a special promotion or discount to incentivize the purchase

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Brief abt the company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

Case study and output presentation

Round 2 - HR 

(2 Questions)

  • Q1. Scenario based question on work ethics
  • Q2. Previous work experience and roles

Interview Preparation Tips

Topics to prepare for Stripe Business Development Executive interview:
  • Sales
Interview preparation tips for other job seekers - Prepare well on your job experience and skillset.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Current/last job description
  • Q2. What wants to join mobikwik
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. Regarding previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. About customer support background

Interview Preparation Tips

Topics to prepare for Navi Technologies Senior Executive interview:
  • Best communication skills
  • Multi language
Interview preparation tips for other job seekers - Be confident,very good and positive experience with navi team.

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with excellent communication skills.

    • I have worked in the customer service industry for 5 years.

    • I have a strong ability to empathize with customers and understand their needs.

    • I am skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple awards for providing exceptional customer service.

    • I am fluent in multiple langua...

  • Answered by AI
  • Q2. What is your role on your last company
  • Ans. 

    I was responsible for providing excellent customer service and resolving customer issues in a timely manner.

    • Provided support to customers via phone, email, and chat

    • Assisted customers with product inquiries, troubleshooting, and account management

    • Resolved customer complaints and escalated issues to the appropriate department when necessary

    • Maintained accurate records of customer interactions and transactions

    • Collaborated ...

  • Answered by AI
  • Q3. What is your salary expectations
  • Ans. 

    I would expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Care Executives in the industry.

    • I have considered my qualifications, experience, and skills when determining my salary expectations.

    • I am open to negotiation and willing to discuss the salary package in detail during the interview process.

    • I believe that fair compensation is important for both the...

  • Answered by AI
  • Q4. Reason for left the last company
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited scope for career advancement in the previous company

    • Desire for a more challenging and fulfilling role

    • Seeking a company with a better work culture and values

    • Relocation or personal reasons

    • Company downsizing or restructuring

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One you join to the organization you will be on 6month no take leaves

I applied via LinkedIn and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Last job Experience and comfort for new location.
  • Q2. New role related basic questions, contractual comfort check.
Round 2 - Aptitude Test 

They checked if I was culture fit or not, if I was intelligent enough for the hustle.

Round 3 - Technical 

(1 Question)

  • Q1. Excel formulas, face to face case study of diffrent situations.
Round 4 - HR 

(1 Question)

  • Q1. HR head took this final round, to check if I was culture fit or not. If i can hustle and fit into the team. How much enthusiasm I have had.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, take this interview as a platform to communicate with each another. They want to know what they are buying, you should also know where you are getting at.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous work experience and process
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much experience do you have in the field?

Interview Preparation Tips

Interview preparation tips for other job seekers - When I go to work from home, I do not think that I am going to work for the company, I always leave thinking that this is my work, this is my company, how can I take it to new heights, I want to give my 100 percent

Jupiter Money Interview FAQs

How many rounds are there in Jupiter Money CSR Executive interview?
Jupiter Money interview process usually has 2 rounds. The most common rounds in the Jupiter Money interview process are HR and One-on-one Round.

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Jupiter Money CSR Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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Jupiter Money CSR Executive Reviews and Ratings

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1.0/5

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1.0

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1.0

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