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Mobikwik Customer Service Executive Interview Questions and Answers

Updated 12 Sep 2022

Mobikwik Customer Service Executive Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
  • Q2. All issue solve now call me
  • Q3. XXXXX all issue with my friends
  • Q4. Or email and credit card and the rest
  • Q5. Good day call me sir
  • Q6. Customer service support
  • Q7. Mobikwik refund related
  • Q8. Zop balance Atibete and any

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about urself in brief
  • Q2. Do u have any experience?
  • Q3. What was ur last salary and what is ur expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you talk be confident that is the only and most importantly required

I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - Chatting 

(6 Questions)

  • Q1. What can you expect from company ?
  • Q2. How did you feel you get this job.?
  • Q3. Did you get exciting to join with us
  • Q4. Did you have intrested to join us
  • Q5. Any suggestions to give us
  • Q6. Salary depends on your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust on your hopes
Work hard
Don't believe anyone directly

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for intern easy interview prcess
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Customer support executive
  • Q2. Customer services is important

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Customer Care Number 7 

(6 Questions)

  • Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
  • Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
  • Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
  • Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
  • Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
  • Q6. Helpline the Toll-free castomer service number
  • Ans. 

    The toll-free customer service number for helpline is 1-800-XXX-XXXX.

    • Dial 1-800-XXX-XXXX to reach the helpline customer service.

    • The helpline customer service is available 24/7.

    • The customer service representatives are trained to assist with any queries or issues.

    • The helpline customer service can provide information on products, services, and policies.

    • The customer service can also assist with placing orders, tracking shi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.

I applied via Job Fair and was interviewed in Dec 2021. There were 6 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. If I selected I will do my best in this company.
Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. If I selected I will do my best in this company.
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
Round 5 - One-on-one 

(1 Question)

  • Q1. Can shortlist in resume and there be HR round in skype.
Round 6 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips

Interview Preparation Tips

Topics to prepare for Flipkart Customer Service Executive interview:
  • B.com(it)
  • Hr Mba
Interview preparation tips for other job seekers - There can shortlist and can hr round my advice.
Round 1 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
  • Q4. They gave me a situation where I had to handle angry customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - In customer service related jobs all they judge is your communication skills.
Round 1 - One-on-one 

(1 Question)

  • Q1. What are your weaknesses
Round 2 - One-on-one 

(1 Question)

  • Q1. What are your weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident Dont hesitate and believe in your instincts . Focus on your communication skills

Mobikwik Interview FAQs

How many rounds are there in Mobikwik Customer Service Executive interview?
Mobikwik interview process usually has 3 rounds. The most common rounds in the Mobikwik interview process are Coding Test, Aptitude Test and One-on-one Round.
How to prepare for Mobikwik Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mobikwik. The most common topics and skills that interviewers at Mobikwik expect are Customer Service, Written Communication, blended process, chat and international bpo.
What are the top questions asked in Mobikwik Customer Service Executive interview?

Some of the top questions asked at the Mobikwik Customer Service Executive interview -

  1. Or email and credit card and the r...read more
  2. All issue solve now call...read more
  3. Customer care contact ...read more

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Mobikwik Customer Service Executive Salary
based on 12 salaries
₹2.4 L/yr - ₹3.6 L/yr
10% less than the average Customer Service Executive Salary in India
View more details

Mobikwik Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

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4.7

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4.5

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4.5

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4.4

Job security

5.0

Company culture

4.3

Promotions

4.7

Work satisfaction

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