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Mobikwik Customer Service Executive Interview Questions and Answers

Updated 12 Sep 2022

Mobikwik Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
    • Add your answer
  • Q2. All issue solve now call me
    • Add your answer
  • Q3. XXXXX all issue with my friends
    • Add your answer
  • Q4. Or email and credit card and the rest
    • Add your answer
  • Q5. Good day call me sir
    • Add your answer
  • Q6. Customer service support
    • Add your answer
  • Q7. Mobikwik refund related
    • Add your answer
  • Q8. Zop balance Atibete and any
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

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A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 31 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for intern easy interview prcess

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 10 Oct 2020

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about urself in brief
    • Add your answer
  • Q2. Do u have any experience?
    • Add your answer
  • Q3. What was ur last salary and what is ur expected salary
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you talk be confident that is the only and most importantly required

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 24 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - Chatting 

(6 Questions)

  • Q1. What can you expect from company ?
    • Add your answer
  • Q2. How did you feel you get this job.?
    • Add your answer
  • Q3. Did you get exciting to join with us
    • Add your answer
  • Q4. Did you have intrested to join us
    • Add your answer
  • Q5. Any suggestions to give us
    • Add your answer
  • Q6. Salary depends on your work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust on your hopes
Work hard
Don't believe anyone directly

Customer Service Executive Interview Questions & Answers

PhonePe user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What is the reason to join our company?
    • Add your answer
  • Q2. Why I'm hiring you? Sir
    • Add your answer
  • Q3. If I hire you then then what is your first work?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.

Customer Service Executive Interview Questions & Answers

PhonePe user image Anonymous

posted on 15 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Customer Care Number 7 

(6 Questions)

  • Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
    • Add your answer
  • Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
    • Add your answer
  • Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
    • Add your answer
  • Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
    • Add your answer
  • Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
    • Add your answer
  • Q6. Helpline the Toll-free castomer service number
  • Ans. 

    The toll-free customer service number for helpline is 1-800-XXX-XXXX.

    • Dial 1-800-XXX-XXXX to reach the helpline customer service.

    • The helpline customer service is available 24/7.

    • The customer service representatives are trained to assist with any queries or issues.

    • The helpline customer service can provide information on products, services, and policies.

    • The customer service can also assist with placing orders, tracking shi

    • Answered by AI
    View 6 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX

Customer Service Executive Interview Questions & Answers

PhonePe user image Anonymous

posted on 10 Mar 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Customer support executive
    • Add your answer
  • Q2. Customer services is important
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 24 Jan 2022

I applied via Job Fair and was interviewed in Dec 2021. There were 6 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
  • Q6. If I selected I will do my best in this company.
    • Add your answer
Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. If I selected I will do my best in this company.
    • Add your answer
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Can shortlist in resume and there be HR round in skype.
    • Add your answer
Round 6 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips

Interview Preparation Tips

Topics to prepare for Flipkart Customer Service Executive interview:
  • B.com(it)
  • Hr Mba
Interview preparation tips for other job seekers - There can shortlist and can hr round my advice.

Customer Service Executive Interview Questions & Answers

Flipkart user image

posted on 6 Feb 2022

Round 1 - HR 

(4 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. They gave me a situation where I had to handle angry customer.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In customer service related jobs all they judge is your communication skills.

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 31 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Its normally the HR asks the introduce yourself
    • Add your answer
  • Q2. After that HR will give a one topic and on that topic we have to elaborate the topic for 5-10 mins
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Then their will be the video call for the seniors
    • Add your answer
  • Q2. There also the seniors will ask some topics to explain in hindi or english
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not hesitate while talking to HR or the seniors
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More about working at Mobikwik

Mobikwik Interview FAQs

How many rounds are there in Mobikwik Customer Service Executive interview?
Mobikwik interview process usually has 3 rounds. The most common rounds in the Mobikwik interview process are Coding Test, Aptitude Test and One-on-one Round.
How to prepare for Mobikwik Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mobikwik. The most common topics and skills that interviewers at Mobikwik expect are Customer Service, Written Communication, blended process, chat and international bpo.
What are the top questions asked in Mobikwik Customer Service Executive interview?

Some of the top questions asked at the Mobikwik Customer Service Executive interview -

  1. Or email and credit card and the r...read more
  2. All issue solve now call...read more
  3. Customer care contact ...read more

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Mobikwik Customer Service Executive Salary
based on 12 salaries
₹2.4 L/yr - ₹3.6 L/yr
10% less than the average Customer Service Executive Salary in India
View more details

Mobikwik Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.7

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4.5

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4.5

Salary

4.4

Job security

5.0

Company culture

4.3

Promotions

4.7

Work satisfaction

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