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Jodo Customer Support Executive Interview Questions and Answers

Updated 25 Apr 2023

Jodo Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask questions only related to DAF in depth. Pathetic n worst experience, that guy will ask so many question which is not related to job, only they will give u any scenario nd will ask the questio...
  • Q2. Worst experience
  • Ans. 

    My worst experience was dealing with an angry customer who refused to listen to any solutions.

    • The customer was upset about a billing issue and refused to provide any information to help resolve the issue.

    • Despite offering multiple solutions, the customer continued to yell and berate me.

    • The call lasted over an hour and left me feeling drained and frustrated.

    • I learned the importance of remaining calm and professional in d

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Jodo Customer Support Executive interview:
  • IIT
  • IIM
Interview preparation tips for other job seekers - Waste of mine 30 minutes for interview ... Irrelevant question will ask which is not logic to profile. Dont go waste of time. They want only IIM nad IIT student..
While giving interview they will ask so sweetly question n then rejected

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self knowledge and experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - HR 

(5 Questions)

  • Q1. High intrest rate
  • Q2. Bad proces new laon
  • Q3. Long process of loan
  • Ans. 

    The long process of loan involves several steps and documentation.

    • The loan application process typically starts with filling out an application form.

    • The lender then reviews the application and checks the applicant's creditworthiness.

    • If approved, the borrower may need to provide additional documents such as income proof, bank statements, etc.

    • The lender evaluates the borrower's financial situation and determines the loan...

  • Answered by AI
  • Q4. Heavy file charge
  • Q5. Loan amount minimum
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question like tell me about yourself? about work experience.letter she asked me sell me anything you want to select.i selected smartphone to sell .
Round 3 - HR 

(1 Question)

  • Q1. Asked about family background about work experience.thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,if you already have an experience from sales then that will be easy.

I applied via Job Portal and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Checking your communication skills and writing skills
Round 3 - Aptitude Test 

Mock chat

Round 4 - One-on-one 

(1 Question)

  • Q1. Salary discussion and job roles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience, Hoping I lp get an opportunity to grow.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Self introduction Which is the last movie you have seen then tell the story in short.
  • Q2. How was your school life
  • Ans. 

    My school life was a mix of academic challenges, extracurricular activities, and lifelong friendships.

    • I excelled in subjects like mathematics and science, often participating in competitions and winning prizes.

    • I was actively involved in various clubs and societies, such as the debate club and the school choir.

    • I formed strong bonds with my classmates and teachers, creating a supportive and enjoyable learning environment...

  • Answered by AI
  • Q3. Your previous experience
  • Ans. 

    I have 3 years of experience in customer service roles.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Handled customer inquiries, complaints, and provided solutions

    • Received positive feedback from customers for excellent service

    • Trained new team members on customer service best practices

    • Implemented a new customer feedback system to improve service quality

  • Answered by AI
  • Q4. Which is the last movie you have seen. Tell the story in short.
  • Ans. 

    The last movie I watched was 'The Shawshank Redemption'.

    • The movie is based on a Stephen King novella and is set in a prison.

    • It tells the story of Andy Dufresne, a banker who is wrongly convicted of murder and sentenced to life in Shawshank State Penitentiary.

    • Andy forms a friendship with Red, an inmate who helps him navigate prison life.

    • Throughout the movie, Andy works towards his ultimate goal of escaping from Shawshan...

  • Answered by AI
  • Q5. Later you will for the 2nd HR . He may ask few questions relating you.

Interview Preparation Tips

Interview preparation tips for other job seekers - I will tell you only one thing that don't worry . If you belong to a English medium then nothing to be prepare just take the resume and throw it on HR face.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 2nd round by team manager
  • Q2. They ask about how to sell
  • Q3. About your sell and how to make sell and how to Handle the pressure and there is no fixed time there is over time are you comfortable or not.
  • Ans. Third is hr round they discussed about salary.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a one advice only training attend with passions.

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction to yourself?
  • Ans. 

    I am a dedicated and experienced customer service associate with a passion for helping others.

    • I have worked in customer service for 5 years, providing support and resolving issues for customers

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction

    • I have received multiple commendations for my excellent communication skills

    • I am proficient in using customer service software and handling high ...

  • Answered by AI
  • Q2. Writing skills on a random given topic
  • Q3. How much can you do in terms of collection
  • Ans. 

    I am confident in my ability to effectively collect payments and resolve any issues that may arise.

    • I have experience in collections and am familiar with various payment methods

    • I am skilled in communicating with customers to resolve payment issues

    • I am able to work with customers to set up payment plans if necessary

    • I am knowledgeable about relevant laws and regulations regarding collections

    • I am able to maintain accurate

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be considered that you have confidence and will be able to do the given task throughout the week.

Jodo Interview FAQs

How many rounds are there in Jodo Customer Support Executive interview?
Jodo interview process usually has 2 rounds. The most common rounds in the Jodo interview process are One-on-one Round and Resume Shortlist.

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Jodo Customer Support Executive Salary
based on 4 salaries
₹3 L/yr - ₹5 L/yr
46% more than the average Customer Support Executive Salary in India
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