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OneCard Customer Service Associate Interview Questions and Answers
OneCard Customer Service Associate Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction to yourself?
- Ans.
I am a dedicated and experienced customer service associate with a passion for helping others.
I have worked in customer service for 5 years, providing support and resolving issues for customers
I am skilled in active listening and problem-solving, ensuring customer satisfaction
I have received multiple commendations for my excellent communication skills
I am proficient in using customer service software and handling high ...
- Q2. Writing skills on a random given topic
- Q3. How much can you do in terms of collection
- Ans.
I am confident in my ability to effectively collect payments and resolve any issues that may arise.
I have experience in collections and am familiar with various payment methods
I am skilled in communicating with customers to resolve payment issues
I am able to work with customers to set up payment plans if necessary
I am knowledgeable about relevant laws and regulations regarding collections
I am able to maintain accurate
Interview Preparation Tips
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Customer Service Associate Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 15 Nov 2020
I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. As ,being an aspirant from engineering field ,why you want to switch over your domain from engineering to BPO ?
Interview Preparation Tips
One should only include those information ,which is relevant to interviewr and which is acknowged by you.
I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Tell me about your self
- Q2. Tell me about insurance
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
There are different types of insurance such as health, life, auto, and home insurance
Premiums are paid to the insurance company in exchange for coverage
Insurance policies have terms and conditions that must be followed to receive benefits
Insurance comp...
- Q3. Types of insurance
- Ans.
Types of insurance include life, health, auto, home, and travel insurance.
Life insurance provides financial protection to beneficiaries upon the insured's death.
Health insurance covers medical expenses and provides access to healthcare services.
Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.
Home insurance provides coverage for damages or losses to a house and its conten...
- Q4. Life insurance benefits sections
- Q5. Why should we hire you on higher package
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. I'm freelancer
- Q2. Sir I help you plz I'm nerves
- Q3. Learning skills and terend
- Q4. Learning me and terend me
- Q5. Learning me terend me customer service skills
- Q6. Customer service skills learn me
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2022. There were 10 interview rounds.
Im interested tha group discussion interested
Im interested tha group discussion round
Im interested tha coding test im interested tha job
Im interested tha coding testing job gk
Im interested tha job coding test exam im interested
Im interested tha job testing interested
Ok im all was coding testing exam job interested
(5 Questions)
- Q1. Lost round final one round im interested
- Q2. Gk question all question im interested
- Q3. Gk question all question im interested job
- Q4. All Tamilnadu question onley for tamil question
- Q5. All question im interested tha job
(1 Question)
- Q1. Finnale round one round im interested tha job
(1 Question)
- Q1. Lost round and final round im interested tha jobs all Tamilnadu branches
Interview Preparation Tips
- Goole meeting
- MS Office
- GK
- Tally
- XL
- Online Inspection
- Tamil
- Gk question
- All gk
- Stamping
- Communication Skills
Selected
I applied via LinkedIn and was interviewed in Mar 2024. There were 4 interview rounds.
(2 Questions)
- Q1. AML,Risk and fraud ops basics.
- Q2. Microsoft excel advanced level
(1 Question)
- Q1. AML,Risk and fraud ops basics
(1 Question)
- Q1. AML,Risk and fraud ops basics
(1 Question)
- Q1. AML,Risk and fraud operation s basics.
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your job experience
- Q2. Why you want to join us
Interview Preparation Tips
Go for the better options else you might also be in the same situation.
Selected
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic knowledge about previous roles and what type of tools you know.
(1 Question)
- Q1. Roles and responsibilities in previous company. How will handle the situation if project is getting delayed.
Customer Service Associate Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 5 Jul 2021
Interview Questionnaire
2 Questions
- Q1. Where do you see yourself after 3 years of time?
- Q2. What matters is consistency towards the work we do, and if I would get a chance, definitely I would see myself to a superior position after a spam of time.
Interview Preparation Tips
Selected
I was interviewed before Feb 2024.
(5 Questions)
- Q1. Ist, self introduction
- Q2. What is debit & credit , journal entries, Book keeping, cash flows. Manual payouts routine wise.
- Ans.
Debit and credit are accounting terms used to record financial transactions. Journal entries are the detailed records of these transactions. Bookkeeping involves organizing and maintaining financial records. Cash flows track the movement of money in and out of a business. Manual payouts routine wise refer to the process of making payments manually according to a set procedure.
Debit and credit are used to record increas...
- Q3. Must be skills like SAP, PIVOT , EXCEL, Advance tally, vlookup, Ms word.
- Q4. What is accounting standards.
- Ans.
Accounting standards are guidelines and rules set by regulatory bodies to ensure consistency and transparency in financial reporting.
Accounting standards dictate how financial transactions should be recorded, reported, and disclosed in financial statements.
They help ensure comparability between different companies' financial statements.
Examples of accounting standards include GAAP (Generally Accepted Accounting Princip...
- Q5. Monthly ending reconciliation all payouts.
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OneCard Customer Service Associate Reviews and Ratings
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