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Globiva Customer Care Associate Interview Questions and Answers
Globiva Customer Care Associate Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
General knowledge test
(1 Question)
- Q1. Regarding shifts and experience
Interview Preparation Tips
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
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I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked about the basic medications. The category of the drug, and some classification of drugs.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Questions about various common diseases like asthma, CVS diseases like hypertension, angina, diabetes- drugs and insulin, endocrine disorders etc.
- Q2. Write an essay on some common diseases like asthma, hypertension etc.
(1 Question)
- Q1. Listen to the audio and summarize the information category-wise in the chief complaint, HPI, ROS, physical exam, treatment etc.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. No face to face....only assessment
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 4 interview rounds.
(1 Question)
- Q1. About yourself and regards studies
Finance related questions in a group discussion
(1 Question)
- Q1. They will tell you to attend a quality test for selection
Do quality test with full concentration otherwise you'll get an error and they will reject you.
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2022. There were 5 interview rounds.
Apptitude has two sections one is mathematics and another one physcemetric test
(1 Question)
- Q1. About education and family background
(1 Question)
- Q1. The talent team explains one topic and that we have to type in binder
(1 Question)
- Q1. The quality test will be there for six day if we clear this direct offer letter they will give
Interview Preparation Tips
Focous on the QA(quality assignment)
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.
They will ask some basic maths english qualitative questions online exam conducted.
(2 Questions)
- Q1. First 4 days they will train for the Qualitative assesment other 2 days u have to perform in the QA.without any error. One error and ur disqualified. In those 6 days u can feel how a corporate company work...
- Q2. After that one PW session was their.
Interview Preparation Tips
2.for QA just focus on training and write it down the main points or prepare a excel sheet. So that u can refer to it.just dont make any errors in last 2 days of the assessment.
3.For PW- it all depends on you. How well u can learn things and can prepare a procedure for the other people.they will give training for this session also better be ready with pen and paper and write down each and every point. So it will be a help.
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
Puzzle, Bubble shoot in Mathematics, English error spotting. do not click on the wrong answers, it will cause negative marks.
Self introduction about 1-3 minutes, to check the communication skills and Procedure writing, where we need to understand and note down the procedure explained by the trainer and type in the system.
(2 Questions)
- Q1. First they give training on the process. Then we need to work on it for six days, for first three days they give exceptions for errors we do while processing, but on the fourth day to sixth day we must giv...
- Q2. Concentrate on the work
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.
There will be 3 Assignments in round 1 that you have to clear
There will be a round called Procedure writing that you have to clear for third round
(1 Question)
- Q1. There will be 6 days of training for quality test that you need to clear with 0 errors then only you will get qualify otherwise you will get disqualify
Interview Preparation Tips
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Globiva Customer Care Associate Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Globiva Customer Care Associate Reviews and Ratings
based on 6 reviews
Rating in categories
|
Associate
515
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
257
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
247
salaries
| ₹1.3 L/yr - ₹4.2 L/yr |
|
Team Lead
223
salaries
| ₹2 L/yr - ₹6.3 L/yr |
|
Customer Care Executive
203
salaries
| ₹1.2 L/yr - ₹4.4 L/yr |
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