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Asian Paints Customer Care Associate Interview Questions, Process, and Tips

Updated 26 Feb 2024

Top Asian Paints Customer Care Associate Interview Questions and Answers

  • Q1. What are the exterior emulsions has in asian paints?
  • Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
  • Q3. If any Dark Colours for using exterior border wall colour, How many Coats Apply to cover for thd exterior Emulsion?
View all 6 questions

Asian Paints Customer Care Associate Interview Experiences

6 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about urself
  • Q2. How many salary u will expect
  • Q3. Tell about ur experience

Interview Preparation Tips

Interview preparation tips for other job seekers - thanku for ashian pents once I get thise job mins I will learn myself financially nd professionaly
Round 1 - Technical 

(5 Questions)

  • Q1. What are the exterior emulsions has in asian paints?
  • Ans. 

    Asian Paints offers a range of exterior emulsions for different purposes.

    • Asian Paints Apex Ultima: A weather-resistant exterior emulsion with excellent durability.

    • Asian Paints Ace Exterior Emulsion: A water-based exterior wall finish with good resistance to algae and fungus.

    • Asian Paints Apex Weatherproof Emulsion: A high-performance exterior paint that provides protection against harsh weather conditions.

    • Asian Paints T...

  • Answered by AI
  • Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
  • Ans. 

    Smartcare Damp proof Advance or Ultra requires two coats.

    • Smartcare Damp proof Advance or Ultra requires two coats for optimal results.

    • Applying two coats ensures better protection against dampness.

    • Each coat should be applied evenly and allowed to dry before applying the next coat.

    • Follow the manufacturer's instructions for the recommended drying time between coats.

    • Using fewer coats may result in reduced effectiveness of

  • Answered by AI
  • Q3. How Much Water Dilution mix With 1 ltr exterior emulsion?
  • Ans. 

    The amount of water dilution to mix with 1 liter of exterior emulsion depends on the specific product and manufacturer's instructions.

    • The water dilution ratio for exterior emulsion paint can vary depending on the brand and type of paint.

    • It is important to follow the manufacturer's instructions for the specific product being used.

    • Typically, exterior emulsion paints require dilution with water in a ratio of 1:1 or 1:2 (p...

  • Answered by AI
  • Q4. If any Dark Colours for using exterior border wall colour, How many Coats Apply to cover for thd exterior Emulsion?
  • Ans. 

    The number of coats required to cover dark colors for exterior border wall color with exterior emulsion depends on various factors.

    • The opacity and quality of the emulsion paint will determine the number of coats needed.

    • The color of the existing wall and the desired dark color will also impact the number of coats required.

    • Generally, dark colors require more coats to achieve full coverage and hide the existing color.

    • It i...

  • Answered by AI
  • Q5. If any new site we give quotation, from that associate mainly we need to specify the customer?
  • Ans. First upon we need to communicate early to customer like dampness issue, capillary rise found in basement, any pending carpenter works etc
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Mainly we need to redponse honestly, do not hide anything to interviewers. Mainly they watch our body language.

Customer Care Associate Interview Questions Asked at Other Companies

Q1. What are the exterior emulsions has in asian paints?
Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
Q3. If any Dark Colours for using exterior border wall colour, How ma ... read more
Q4. What are the brand's available in shoppers Stop? How will you dea ... read more
Q5. How Much Water Dilution mix With 1 ltr exterior emulsion?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What is your commitment and what will be your commitment to work for the company?
  • Q2. Have you ever worked in another company and if you did, what was the work and why did you leave the company?
  • Q3. What was the relationship between you and the customer and what would you do differently from this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - We felt very happy working with our company. The employees were happy with their work.

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Who to converted the site
  • Ans. 

    The site was converted by the development team.

    • The development team was responsible for converting the site.

    • The conversion process involved updating the site's design and functionality.

    • Examples of conversion tasks include migrating content, implementing new features, and optimizing performance.

  • Answered by AI
  • Q2. All about experience
  • Q3. Care the customer and maintain company goodwill
  • Q4. Quantity of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing
Eg: like customer service, given good work to the customer

Asian Paints interview questions for designations

 Customer Associate

 (2)

 Customer Care Associate Asian Paints LTD

 (1)

 Customer Service Associate

 (1)

 Ezycolour Customer Associate

 (3)

 Consumer Care Executive

 (1)

 Associate

 (1)

 Customer Service Executive

 (2)

 Sales Associate

 (4)

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are your strengths?
  • Q2. Sell me a pen within 2 minutes
  • Ans. 

    A pen is a versatile tool that allows you to write, draw, and express yourself effortlessly.

    • A pen is a practical and essential tool for everyday use.

    • It provides a smooth and comfortable writing experience.

    • With a pen, you can easily jot down notes, sign documents, or create beautiful artwork.

    • It is portable and convenient, fitting easily into your pocket or bag.

    • A pen is a timeless and classic writing instrument that neve

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be honest and be positive on the time of interview

Get interview-ready with Top Asian Paints Interview Questions

I applied via Naukri.com and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my Self Introduction & my educational details , family...

Interview Preparation Tips

Interview preparation tips for other job seekers - #APL is an esteemed organization in Asia. More over it is a place where we can learn things in clear & perfect 🙂 Staff in the organization treat there juniors or newly joined associates as their family , which every organization should take it up ! Best Learning Hub Ever

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. I am Ex Army, My rank waa Hony Lt and my trade was Junior Engineer Civil. At time of retirement I have got B Tech equivalent certificate. My son is studying in class 10 and daughter is studying in class...

Interview Preparation Tips

Interview preparation tips for other job seekers - I have no interview till now.

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

1 hr online test ..normal maths questions... logical reasoning questions

Round 2 - Personal Interview 

(1 Question)

  • Q1. Previous work? How will you drive business? What is conversion,upt? Thats all
  • Ans. 

    To drive business as an Assistant Manager, I will utilize my previous work experience and skills to increase sales, improve customer satisfaction, and implement effective marketing strategies.

    • Utilize previous work experience to identify areas for improvement and implement strategies to drive business growth

    • Develop and execute marketing campaigns to attract new customers and retain existing ones

    • Analyze sales data and cu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Usually the people who take ur interview are old and very slow and have no idea of how much competition it is outside they are like that frog in well who thinks the well is whole world.

I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Seles improvements, retail relationships building.
  • Q2. Salary discussion, job profile, role ,work preference

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking for retail sales either indias most popular brands

I applied via Walk-in and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to work market
  • Ans. 

    To work the market as a Sales Executive, one must understand the target audience, build relationships, analyze competition, and adapt strategies.

    • Identify the target audience and their needs

    • Build relationships with potential customers through networking and communication

    • Analyze competition to identify unique selling points and market positioning

    • Adapt sales strategies based on market trends and customer feedback

    • Utilize v...

  • Answered by AI
  • Q2. Work in marketing and meeting and sales
  • Q3. Questions how to dealer by stock
  • Q4. Payment suvidha

Interview Preparation Tips

Interview preparation tips for other job seekers - Okay by questions

Asian Paints Interview FAQs

How many rounds are there in Asian Paints Customer Care Associate interview?
Asian Paints interview process usually has 1-2 rounds. The most common rounds in the Asian Paints interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Asian Paints Customer Care Associate interview?

Some of the top questions asked at the Asian Paints Customer Care Associate interview -

  1. What are the exterior emulsions has in asian pain...read more
  2. How Many Coats apply in Smartcare Damp proof Advance or Ult...read more
  3. If any Dark Colours for using exterior border wall colour, How many Coats Apply...read more

Tell us how to improve this page.

Asian Paints Customer Care Associate Interview Process

based on 5 interviews

Interview experience

4
  
Good
View more

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Asian Paints Customer Care Associate Salary
based on 223 salaries
₹1.6 L/yr - ₹5.1 L/yr
40% more than the average Customer Care Associate Salary in India
View more details

Asian Paints Customer Care Associate Reviews and Ratings

based on 95 reviews

4.0/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

4.0

Salary

3.6

Job security

3.8

Company culture

3.0

Promotions

3.6

Work satisfaction

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