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Radius Global Solutions Customer Service Associate Interview Questions and Answers

Updated 5 Jul 2024

Radius Global Solutions Customer Service Associate Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about Yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in providing excellent service and resolving issues efficiently.

    • I have X years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving complaints

    • I am a good listener and communicator, able to empathize with customers' needs

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. I was asked about my background
  • Q2. I was asked about where all i had worked before

Interview Preparation Tips

Interview preparation tips for other job seekers - You should learn to always be honest and intelligent, not smart.

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why are you willing to relocate if there are enough opportunities in your hometown itself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful, you'll have basic english test. Then an interaction round.
Chat test
Hr round

Interview Questionnaire 

2 Questions

  • Q1. To know that how well you are good in communication they mainly ask about your CV
  • Q2. And they make sure that are you truly interested person to work with company they may ask about your personal skills

Interview Preparation Tips

Interview preparation tips for other job seekers - They are not really wanted to know about our family background and all simply they put questions to test our English fluency, communication skill,your attention towards job seeking.

I applied via Naukri.com and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction, past experience, reason of leaving previous company, Process knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction part should be perfect, no fumbling, get some process knowledge of you r going for some particular process.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. What is the salary expectations
  • Q3. Basic questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Maths, english grammar,synonyms,topics

Round 3 - Technical 

(3 Questions)

  • Q1. It was about my previous company
  • Q2. I was a fresher to healthcare domain self introduction was asked to see my english
  • Q3. Checked if I know abt healthcare

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have general information about the company and it’s activities specialisation

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Its regarding grammar and chats

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in your self you can crack it

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Typing speed test was done online.
Round 3 - One-on-one 

(1 Question)

  • Q1. Ops round was the third round
Round 4 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your SSLC then this is not for you. They may tell your eligible even if your SSLC then deny saying I thought your puc.
Interview was good. But HR response was really bad. If possible 24/7 Intouch contact me. So that i can share the feedback of HR.

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing Test with Different Types.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction and Any Experiences
  • Q2. Need to Speak without Breaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for the Interview in this Company , because there will be lot of Politics and Caste Feelings.

Radius Global Solutions Interview FAQs

How many rounds are there in Radius Global Solutions Customer Service Associate interview?
Radius Global Solutions interview process usually has 1-2 rounds. The most common rounds in the Radius Global Solutions interview process are One-on-one Round, HR and Resume Shortlist.

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Radius Global Solutions Customer Service Associate Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Radius Global Solutions Customer Service Associate Salary
based on 6 salaries
₹3.2 L/yr - ₹4 L/yr
30% more than the average Customer Service Associate Salary in India
View more details

Radius Global Solutions Customer Service Associate Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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