Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Alldigi Tech Team. If you also belong to the team, you can get access from here

Alldigi Tech Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Alldigi Tech Customer Service Associate Interview Questions and Answers

Updated 18 Dec 2023

Alldigi Tech Customer Service Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. What is the salary expectations
  • Q3. Basic questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

Interview Questionnaire 

2 Questions

  • Q1. To know that how well you are good in communication they mainly ask about your CV
  • Q2. And they make sure that are you truly interested person to work with company they may ask about your personal skills

Interview Preparation Tips

Interview preparation tips for other job seekers - They are not really wanted to know about our family background and all simply they put questions to test our English fluency, communication skill,your attention towards job seeking.

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, logical reasoning, chat assessment

Round 3 - HR 

(2 Questions)

  • Q1. Previous exp, qualification, salary expectation
  • Q2. Don't compromise while coming to salary, ask take home prior joining, if you are ok continue

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont comprise while coming to salary, ask take home prior joining, If you are ok continue ni

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle that pools money from multiple investors to invest in stocks, bonds, or other assets.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying assets

    • Mutual funds offer diversification and convenience for investors who may not have the time or expertise to...

  • Answered by AI
  • Q2. What is the type of mutual fund
  • Ans. 

    There are various types of mutual funds such as equity, debt, hybrid, index, sectoral, etc.

    • Equity mutual funds invest in stocks of companies

    • Debt mutual funds invest in fixed income securities like bonds

    • Hybrid mutual funds invest in both stocks and bonds

    • Index mutual funds track a specific market index like Nifty or Sensex

    • Sectoral mutual funds invest in a specific sector like banking or technology

  • Answered by AI
  • Q3. What is stock market
  • Ans. 

    Stock market is a platform where publicly traded companies issue and trade their stocks.

    • Stock market is a place where investors buy and sell shares of publicly traded companies.

    • It provides a platform for companies to raise capital by issuing stocks.

    • The stock market is influenced by various factors such as economic indicators, company performance, and global events.

    • Examples of stock markets include the New York Stock Ex...

  • Answered by AI
  • Q4. And other mutual fund releted basic questions
  • Q5. What is debt ?what is EQUITY?what is liquid fund?
  • Ans. 

    Debt is money borrowed that needs to be repaid with interest. Equity is ownership in a company. Liquid fund is a type of mutual fund that invests in short-term, low-risk securities.

    • Debt is a loan that needs to be repaid with interest

    • Equity represents ownership in a company

    • Liquid fund is a type of mutual fund that invests in short-term, low-risk securities

    • Debt can be in the form of loans, bonds, or credit card balances

    • E...

  • Answered by AI
  • Q6. What is money market securities and commercial papers
  • Ans. 

    Money market securities and commercial papers are short-term debt instruments issued by corporations and governments.

    • Money market securities are highly liquid and low-risk investments that mature in less than a year.

    • Commercial papers are unsecured promissory notes issued by corporations to finance short-term cash needs.

    • Money market securities and commercial papers are traded in the money market, which is a segment of t...

  • Answered by AI
  • Q7. Why do you want to be work as an customer service executive in our organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - HR checks communication skills and basic product knowledge so prepare accordingly.whoever reading this all the very best for your interview

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

50 question of reasoning and aptitude

Interview Preparation Tips

Topics to prepare for TaskUs Customer Care Executive interview:
  • Mental health vs good salary
Interview preparation tips for other job seekers - Why do you have to work here go someplace nice where you are appreciated and you are rewarded for the hard work you do, don't be blind by their colourful interior, the management, they are rotten inside, nobody listens nobody cares. Salary in not the only thing you should go for, it's mental peace you should focus on because it is way more important than a good salary..

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers.
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.

Interview Preparation Tips

Round: Group Discussion
Duration: 5 minutes

College Name: S.V.P Jr college

Interview Preparation Tips

Round: Test
Experience: First round was eassy writing. It was a simple eassy topic

I applied via Referral and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self and family background my educations and any work experience related

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great there were three rounds of interview taken by the HR and interview session was great

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Verscent test..
grammer test

Round 2 - HR 

(1 Question)

  • Q1. Introduction and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst environment and management join with no self respect

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Service Associate interview?
Alldigi Tech interview process usually has 3 rounds. The most common rounds in the Alldigi Tech interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Alldigi Tech Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Customer Service, Semi Voice and international process.
What are the top questions asked in Alldigi Tech Customer Service Associate interview?

Some of the top questions asked at the Alldigi Tech Customer Service Associate interview -

  1. How many languages do you k...read more
  2. Basic questi...read more

Tell us how to improve this page.

Alldigi Tech Customer Service Associate Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more
Alldigi Tech Customer Service Associate Salary
based on 31 salaries
₹1.5 L/yr - ₹4.3 L/yr
11% less than the average Customer Service Associate Salary in India
View more details

Alldigi Tech Customer Service Associate Reviews and Ratings

based on 11 reviews

4.4/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.9

Salary

4.2

Job security

4.0

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 11 Reviews and Ratings
Customer Care Executive
1.2k salaries
unlock blur

₹0.6 L/yr - ₹4.5 L/yr

Team Lead
226 salaries
unlock blur

₹1.5 L/yr - ₹9.6 L/yr

Quality Analyst
214 salaries
unlock blur

₹1.5 L/yr - ₹4.8 L/yr

Senior Customer Service Executive
187 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Customer Support Executive
172 salaries
unlock blur

₹1.2 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Alldigi Tech with

TaskUs

3.3
Compare

Foundever

3.6
Compare

IntouchCX

2.9
Compare

Quess

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview