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Alldigi Tech Customer Service Associate Interview Questions and Answers

Updated 18 Dec 2023

Alldigi Tech Customer Service Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. What is the salary expectations
  • Q3. Basic questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

Interview Questionnaire 

2 Questions

  • Q1. To know that how well you are good in communication they mainly ask about your CV
  • Q2. And they make sure that are you truly interested person to work with company they may ask about your personal skills

Interview Preparation Tips

Interview preparation tips for other job seekers - They are not really wanted to know about our family background and all simply they put questions to test our English fluency, communication skill,your attention towards job seeking.

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. There would be 3 rounds of interview.they will check ur communication.
  • Q2. Describe about fragrance
  • Ans. 

    Fragrance refers to a pleasant or sweet smell that is often used in perfumes, cosmetics, and other products.

    • Fragrance is a key component in many personal care and household products

    • It can be derived from natural sources like flowers, fruits, and spices or created synthetically

    • Different fragrances can evoke different emotions and moods

    • Fragrances can be classified into categories like floral, oriental, and woody

    • Examples ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, firm think before u answer anything. Don't tell they about ur bad habits.

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Strong Aptitude test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. What is your long term goal or where do you see yourself 5 years from now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Study about the process or position you are applying for.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It is a MCQ test, mostly reviewing patient chart abd Medical Terminologies.

Round 3 - Technical 

(2 Questions)

  • Q1. Medical Terminology and Human Anatomy related questions can be expected.
  • Q2. What is full form of EGD?
  • Ans. Esophagogastroduodenoscopy
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my experience
Round 2 - One-on-one 

(1 Question)

  • Q1. About my experience
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction And hobbies
  • Q2. Last organisation and work experience
  • Ans. 

    I worked as a Senior Associate at XYZ Consulting firm for 3 years.

    • Worked as a Senior Associate at XYZ Consulting firm

    • Experience includes client management, project coordination, and team leadership

    • Handled multiple projects simultaneously and ensured timely delivery

    • Collaborated with cross-functional teams to achieve project goals

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is depreciation
  • Q2. What is working capital

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Passed all rounds
  • Q2. Denied offer by HR
  • Q3. Since i am not a local candidate
  • Q4. 100% fraud company

Interview Preparation Tips

Interview preparation tips for other job seekers - Local candidates are given prioririty.Do not apply if you are not Maharastrian.100% fraud company.Don't waste your time.

I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Maths, english grammar,synonyms,topics

Round 3 - Technical 

(3 Questions)

  • Q1. It was about my previous company
  • Q2. I was a fresher to healthcare domain self introduction was asked to see my english
  • Q3. Checked if I know abt healthcare

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have general information about the company and it’s activities specialisation

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Service Associate interview?
Alldigi Tech interview process usually has 3 rounds. The most common rounds in the Alldigi Tech interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Alldigi Tech Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Customer Service, Semi Voice and international process.
What are the top questions asked in Alldigi Tech Customer Service Associate interview?

Some of the top questions asked at the Alldigi Tech Customer Service Associate interview -

  1. How many languages do you k...read more
  2. Basic questi...read more

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Alldigi Tech Customer Service Associate Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more
Alldigi Tech Customer Service Associate Salary
based on 31 salaries
₹1.5 L/yr - ₹4.3 L/yr
11% less than the average Customer Service Associate Salary in India
View more details

Alldigi Tech Customer Service Associate Reviews and Ratings

based on 11 reviews

4.4/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.9

Salary

4.2

Job security

4.0

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 11 Reviews and Ratings
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