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22 Alldigi Tech Jobs

Customer Care Executive

₹ 2 - 2.5L/yr

Bangalore / Bengaluru

100 vacancies

Customer Care Executive

Alldigi Tech

posted 20hr ago

Job Role Insights

Flexible timing

Job Description

SBI Banking Sales & Customer Support
SBI Banking Sales & Customer SupportLocation: Mg road, Shanthi Nagar, BangaloreSalary: ₹15,000 In-Hand | ₹20,000 CTCLanguages Required: English & MalayalamExperience: Fresher's also welcome Education: 10+2/ Graduate

Contact for More Details:


📞 Tharani HR Executive📲 7402697379

About All Digitech:
All Digitech is a trusted partner of SBI, providing innovative financial solutions through products such as credit cards, loans, and various financial services. We are expanding our operations and seeking an experienced and dynamic Team Leader to oversee both our sales and customer support teams. This role is designed for a professional who can drive business growth through proactive sales strategies while ensuring exceptional customer support and satisfaction.
Key Responsibilities:Sales Leadership:

  • Team Management: Lead, motivate, and manage a team of Banking Sales Executives to achieve and exceed sales targets.
  • Sales Execution: Drive the sales of SBI financial products (credit cards, loans, etc.) through proactive customer engagement and outreach.
  • Performance Monitoring: Track team performance, conduct daily huddles, and provide regular training sessions and coaching to ensure continuous improvement.
  • Strategy Development: Develop and implement effective strategies for lead generation, customer acquisition, and market penetration.

Customer Support Leadership:

  • Escalation Handling: Serve as the point of contact for escalated customer queries, ensuring timely resolution and customer satisfaction.
  • Quality Assurance: Oversee the adherence to company policies, compliance, and quality standards in all customer interactions.
  • Feedback Loop: Collect and analyze customer feedback to identify recurring issues, and collaborate with relevant teams to enhance service delivery.
  • Process Improvement: Implement best practices and process improvements to optimize the customer support experience across all touchpoints.

Qualifications & Skills:

  • Education: PUC /Graduate/Diploma
  • Experience: Fresher's /1-4 years in sales and/or customer support, preferably within the Banking, Financial Services, or BFSI sectors.
  • Languages:
  • Malayalam (Fluent): Essential for effective customer interaction.
  • English (Basic to Intermediate): For internal coordination and reporting.
  • Skills:
  • Proven leadership and team management capabilities.
  • Strong sales coaching, customer handling, and problem-solving skills.
  • Ability to manage both sales targets and customer satisfaction metrics concurrently.
  • A target-driven mindset with the ability to motivate and drive team performance.

Why Join All Digitech?

  • Competitive Compensation: Enjoy a competitive salary package complemented by performance-based incentives.
  • Career Growth: Benefit from expansive career growth opportunities within the banking and financial services sector.
  • Professional Development: Participate in comprehensive training and development programs to refine both sales and customer support skills.
  • Dynamic Role: Play a pivotal role in bridging sales and customer support, ensuring a seamless experience for our valued customers.

If you are a proactive leader with a passion for both sales and customer support, we invite you to join All Digitech and contribute to our continued success and growth.

Contact for More Details:📞

Tharani HR Executive📲 7402697379




Employment Type: Full Time, Permanent

Read full job description

Alldigi Tech Interview Questions & Tips

Prepare for Alldigi Tech Customer Care Executive roles with real interview advice

Top Alldigi Tech Customer Care Executive Interview Questions

Q1. Take anyone product & sale it to me as I'm ur customer?
Q2. What is sales and sell this product to me
Q3. Take any product to explain how to do sale that product??
View all 16 questions

What people at Alldigi Tech are saying

4.1
 Rating based on 518 Customer Care Executive reviews

Likes

Easy to join and to gain experience

Dislikes

Temporary job for freshers, other than that should not expect increment or salary incase if you are doing favorism, poor and unhygenic food etc.

  • Salary - Bad
  • +6 more
Read 518 Customer Care Executive reviews

Customer Care Executive salary at Alldigi Tech

reported by 1.2k employees
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₹0.6 L/yr - ₹5.1 L/yr
9% less than the average Customer Care Executive Salary in India
View more details

What Alldigi Tech employees are saying about work life

based on 2.1k employees
55%
35%
63%
93%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Alldigi Tech Benefits

Submitted by Company
Health Insurance
International Relocation
Job Training
Soft Skill Training
Work From Home
Free Food +2 more
Submitted by Employees
Job Training
Soft Skill Training
Cafeteria
Work From Home
Health Insurance
Free Transport +6 more
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Alldigi Tech Noida Office Location

View all
Noida, Uttar Pradesh Office
Gautam Budh Road, A Block, Sector 16, Noida, Uttar Pradesh 201301 Noida, Uttar Pradesh
201301

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