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Alldigi Tech Customer Service Associate Interview Questions and Answers

Updated 18 Dec 2023

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. How many languages do you know
  • Q2. What is the salary expectations
  • Q3. Basic questions
3

Behavioral Round (2 Questions)

  • Q1. How many languages do you know
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

Interview Questions

  • Q1. To know that how well you are good in communication they mainly ask about your CV Add Answer
  • Q2. And they make sure that are you truly interested person to work with company they may ask about your personal skills Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They are not really wanted to know about our family background and all simply they put questions to test our English fluency, communication skill,your attention towards job seeking.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2023.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your hobbies
  • Q3. About your hometown
  • Q4. What is customer service
  • Q5. Tell me about your school life
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Sep 2023.

3 Interview Rounds

1

Aptitude Test Round

Test taken in website

2

One-on-one Round (2 Questions)

  • Q1. What is customer service, conversation with customer, tell about Hyderabad
  • Q2. Conversation with customer
3

One-on-one Round (3 Questions)

  • Q1. Tell about yourself
  • Q2. Speak about Hyderabad
  • Q3. Conversation with customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in May 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Self introduction, roles and responsibilities in your previous organisation
  • Q2. What is your current CTC
  • Q3. What are your expectations
3

Aptitude Test Round

They conducted aptitude test on cell phone itself, that too by sending links on WhatsApp, even typing test was done on cell phone.

4

Assignment Round

They asked to join teams meeting via phone then n there and asked to type few words(like and essay) about "why we want to work in BPO? " And send that in the chat with in 10 minutes.

5

HR Round (5 Questions)

  • Q1. Walk me through your resume?
  • Q2. Why do you want to work in a BPO?
  • Q3. How would you handle a customer who is angry?
  • Q4. What is your typing speed?
  • Q5. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good and the HR's(interviewers) were also supportive. But we don't get any feedback after we reach home, they asked every detail like PAN,aadhar card number, account number and many more. Tried to contact them but no response. Go through Google reviews and ambitionbox reviews before going to the interview for sitel/Sykes/foundever. I wouldn't suggest anyone to waste their precious time and efforts by attending interview over there.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Aptitude Test Round

It was ok, easy not hard

2

HR Round (1 Question)

  • Q1. It was ok, introduction, hobby, why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join this at the initial phase of your career however u should not stay there more than 1 year.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your weakness and strength?
3

Technical Round (1 Question)

  • Q1. For 5 min speak about your place in regional language
4

Client Interview Round (1 Question)

  • Q1. Self introduction,speaking skills

Interview Preparation Tips

Topics to prepare for Jindal X Customer Service Associate interview:
  • English Language
Interview preparation tips for other job seekers - Interview was very manageable, you can get job very quickly, if you are very much comfortable with your regional language, English is mandatory
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Basic introduction, past experience, and past job roll.
3

One-on-one Round (1 Question)

  • Q1. Given any topic and speak atleast 2 minutes. And checked grammar and pronounciation and verbal knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confident, and be focused towards your career.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself
2

One-on-one Round (2 Questions)

  • Q1. What is BPO , How to tackle with the customer and company products little bit,.
  • Q2. Any topic will given to know about your communication skills

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Service Associate interview?
Alldigi Tech interview process usually has 3 rounds. The most common rounds in the Alldigi Tech interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Alldigi Tech Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Customer Service, Semi Voice and international process.
What are the top questions asked in Alldigi Tech Customer Service Associate interview?

Some of the top questions asked at the Alldigi Tech Customer Service Associate interview -

  1. How many languages do you k...read more
  2. Basic questi...read more

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Alldigi Tech Customer Service Associate Salary
based on 27 salaries
₹1.5 L/yr - ₹4.3 L/yr
11% less than the average Customer Service Associate Salary in India
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Alldigi Tech Customer Service Associate Reviews and Ratings

based on 9 reviews

4.1/5

Rating in categories

3.5

Skill development

3.7

Work-Life balance

3.9

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.3

Promotions/Appraisal

3.1

Work Satisfaction

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