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Jindal X Customer Service Associate Interview Questions and Answers
Jindal X Customer Service Associate Interview Experiences
11 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke about google Analytics and digital marketing co...
- Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference between Inbound and outbound services? How...
- Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on him/ her.
Interview Preparation Tips
- Chat gpt and google
Practice your pronunciation in English.
Stick to the same answer, don't change in every, hr will make you wait just to check your patiences. Agree to everything, any negative point you won't be hired. Greet your HR, ops or client with good morning/afternoon/ evening, and ask how are you? Manners and punctuality counts during interview.
Ritik Kumar
Selected
I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and friendly customer service associate with experience in resolving customer issues and providing excellent service.
Explain your background in customer service
Highlight any relevant skills or qualifications
Mention your approach to handling customer inquiries and complaints
- Q2. They will check your communication skills.
(2 Questions)
- Q1. Introduce yourself.
- Q2. Process related questions.
Interview Preparation Tips
If anyone who have good communication skills then they definitely get job there.
Selected
I applied via Job hai and was interviewed in Sep 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Experience details
(1 Question)
- Q1. Experience in previous office.. where I see my self in 1 year
(1 Question)
- Q1. Experience and personal details and previous work experience
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about your self?
- Ans.
I am a dedicated and customer-focused individual with strong communication skills and a passion for providing excellent service.
Strong communication skills
Customer-focused
Passionate about providing excellent service
- Q2. What is your weakness and strength?
- Ans.
My weakness is being too detail-oriented, but my strength is my ability to empathize with customers and provide excellent service.
Weakness: Being too detail-oriented, I sometimes spend too much time on small tasks and may lose sight of the bigger picture.
Strength: I have a strong ability to empathize with customers, understand their needs, and provide personalized solutions.
Example for weakness: While working as a cust...
(1 Question)
- Q1. For 5 min speak about your place in regional language
- Ans.
I am from a small town in South India called Kumbakonam, known for its temples and filter coffee.
Kumbakonam is located in the Thanjavur district of Tamil Nadu.
It is famous for its numerous temples, including the Kumbeshwarar Temple and the Sarangapani Temple.
The town is also known for its delicious filter coffee, which is a must-try for anyone visiting.
Kumbakonam is surrounded by lush green paddy fields and is a hub fo...
(1 Question)
- Q1. Self introduction,speaking skills
Interview Preparation Tips
- English Language
Jindal X interview questions for designations
(5 Questions)
- Q1. Self introduction
- Q2. Education details
- Q3. About BPO customer support
- Q4. About one topic
- Q5. Salary discussion
Interview Preparation Tips
Coding algorithms grammer topic elaborating
(2 Questions)
- Q1. Self intro family back ground
- Q2. Expected salary? R u ready to work in any shift?
(1 Question)
- Q1. Hr will speak about company and policy
Interview Preparation Tips
nikita bharti
(4 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Share details of your previous job.
- Q4. What are your strengths and weaknesses?
Para graph writing
Interview Preparation Tips
I applied via Apna Jobs and was interviewed in Jun 2021. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. About yourself.?
- Q2. Question About the customer scenarios
- Q3. Communication skills check
- Q4. Question about experience as a customer
- Q5. Question of how we can deal with customers.
Interview Preparation Tips
Be fluent and confident of the answer and write it on your own
I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. What's your hobby
- Q3. Situation what you react if you wakeup tomorrow morning as a boy?
Interview Preparation Tips
bavleen kaur
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What if I got invisible for a day
Interview Preparation Tips
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Jindal X Customer Service Associate Reviews and Ratings
based on 103 reviews
Rating in categories
|
Customer Service Executive
236
salaries
|  ₹1.5 L/yr - ₹3.2 L/yr |
|
Customer Care Executive
154
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Customer Support Executive
145
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
134
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
|
Quality Analyst
67
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
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