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Jindal X Customer Support Associate Interview Questions and Answers

Updated 20 May 2024

Jindal X Customer Support Associate Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your past experiences and salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for best myself and past experiences and you must be clear if your communication is best in English.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
Q5. Tell me something about cricket in English as well as Hindi langu ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
Round 3 - HR 

(1 Question)

  • Q1. Introduction with experience
Round 4 - HR 

(1 Question)

  • Q1. Tell some thing about this topic like Delhi metro and women empowerment
  • Ans. 

    Delhi Metro has played a significant role in women empowerment by providing safe and convenient transportation options.

    • Delhi Metro has separate coaches for women, ensuring their safety and comfort during travel.

    • It has increased women's access to education and job opportunities by providing a reliable mode of transportation.

    • Women are encouraged to use public transport more freely, leading to greater independence and emp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very easy to clear your interview over there no difficult but I suggest before thatat u given interview confirm first this job stable or not means job security is needed becoz JindalX claim no job security
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Self introduction Abt company Languages known Hobbies
Round 3 - HR 

(1 Question)

  • Q1. Self introduction Testing on our skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple to clear interview ND based on our luck to get a job...Whenever u want to face interview u should be confident

Jindal X interview questions for designations

 Customer Support

 (1)

 Customer Support Executive

 (5)

 Customer Service Associate

 (11)

 Customer Delight Associate

 (3)

 Engineer- Customer Support

 (1)

 Senior Customer Support Executive

 (1)

 Customer Service Associate (Csa)

 (1)

 Associate

 (3)

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Apptitude, English, Translation

Round 3 - Group Discussion 

Talk about process of the job, and how to approach them

Round 4 - Assignment 

Write two are three email on the live query and solve the situation

Round 5 - HR 

(1 Question)

  • Q1. Introduction Educational background Job background And some basic question related to job
Round 6 - Client Interview 

(1 Question)

  • Q1. Introduction with education and job background. And some basic knowledge of the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent in English and experience letter are important

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why should we hire you?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident yourself..speak fluently..

I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you work well in pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, working under pressure and without pressure is just same for me, in fact in one of the project that has to be completed in 3 weeks but it usually takes 6 weeks and whole team was in stress and panics and me as a leader I ensured that they settled down and prioritize there our work and in fact very organized manner we completed the project and we have also worked in the night so i think working under pressure is not bad for me.

Interview Questionnaire 

2 Questions

  • Q1. No question asked
  • Q2. They call and said we will give 10k only

Interview Preparation Tips

Interview preparation tips for other job seekers - In pandamic i gave my interview so this would be reason that they didnt ask much question
Because of lockdown

Jindal X Interview FAQs

How many rounds are there in Jindal X Customer Support Associate interview?
Jindal X interview process usually has 3-4 rounds. The most common rounds in the Jindal X interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Jindal X Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jindal X. The most common topics and skills that interviewers at Jindal X expect are Customer Service, Outbound Sales, Telecalling, Telemarketing and Telesales.
What are the top questions asked in Jindal X Customer Support Associate interview?

Some of the top questions asked at the Jindal X Customer Support Associate interview -

  1. Tell some thing about this topic like Delhi metro and women empowerm...read more
  2. Self introduction Abt company Languages known Hobb...read more

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Jindal X Customer Support Associate Interview Process

based on 8 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Jindal X Customer Support Associate Salary
based on 40 salaries
₹1.5 L/yr - ₹2.9 L/yr
32% less than the average Customer Support Associate Salary in India
View more details

Jindal X Customer Support Associate Reviews and Ratings

based on 43 reviews

4.1/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.9

Salary

3.7

Job security

3.9

Company culture

3.8

Promotions

3.9

Work satisfaction

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