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Jindal X

3.4
based on 1.1k Reviews

Working at Jindal X

Company Summary

Using artificial intelligence, we empower our team to deliver exceptional digital experiences that give your business a competitive edge.

Overall Rating

3.4/5
based on 1.1k reviews
highly rated categories
Critically rated for

Job security, Promotions, Work satisfaction

Work Policy
Work from office
Work from office
54% employees reported
Rotational Shift
Rotational Shift
65% employees reported
Flexible timing
Flexible timing
59% employees reported
No travel
No travel
72% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
121 employees reported
Cafeteria
Cafeteria
55 employees reported
Office cab/shuttle
Office cab/shuttle
37 employees reported
Health insurance
Health insurance
17 employees reported
View all benefits

About Jindal X

Founded in1999 (26 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNew Delhi, Delhi, India
Office Locations
Websitejindalx.com
Primary Industry
--
Other Industries
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Founded in 1999, JindalX, part of the $30 billion OP Jindal Group, is a global business outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We’re the dreamers, creators, and innovators with a vision to help our partners and people achieve exponential outcomes.


We embrace the power of automation, follow a data-driven approach and harness human potential to provide our partners with the best CX. JindalX has served over 100 clients, including fortune 500 companies across 8+ industries like healthcare, financial services & insurance, real money gaming, edtech, and ecommerce, among others, in over 15 locations globally.


We are currently present in seven locations across India and the US and provide customer experience solutions in multiple indigenous and foreign languages; our aim is simple: To be your Outsourcing partner for exceptional CX. 

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Jindal X Ratings

based on 1.1k reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
396
4
219
3
158
2
83
1
283

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Salary

3.3

Work-life balance

3.3

Work satisfaction

3.2

Promotions

3.1

Job security

Jindal X is rated 3.4 out of 5 stars on AmbitionBox, based on 1.1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Jindal X
based on 1k reviews
3.5
Rated by 351 Women
Rated 3.4 for Company culture and 3.4 for Salary
3.5
Rated by 660 Men
Rated 3.4 for Skill development and 3.3 for Work-life balance

Work Policy at Jindal X

based on 63 reviews in last 6 months
Work from office
54%
Permanent work from home
31%
Hybrid
15%

Jindal X Reviews

Top mentions in Jindal X Reviews

+ 5 more

Compare Jindal X with Similar Companies

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Overall Rating
3.4/5
based on 1.1k reviews
4.1/5
based on 7k reviews
3.9/5
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4.1/5
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Highly Rated for
No highly rated category
Job security
Skill development
Work-life balance
Job security
Skill development
Job security
Work-life balance
Skill development
Critically Rated for
Job security
Promotions
Work-life balance
No critically rated category
Promotions
No critically rated category
Primary Work Policy
Work from office
54% employees reported
Work from office
71% employees reported
Work from office
87% employees reported
Work from office
90% employees reported
Rating by Women Employees
3.5
Good
rated by 351 women
4.0
Good
rated by 450 women
3.8
Good
rated by 253 women
4.0
Good
rated by 52 women
Rating by Men Employees
3.5
Good
rated by 660 men
4.1
Good
rated by 6.1k men
3.9
Good
rated by 5k men
4.1
Good
rated by 455 men
Job security
3.1
Average
4.2
Good
4.1
Good
4.2
Good
View more

Jindal X Salaries

Jindal X salaries have received with an average score of 3.3 out of 5 by 1.1k employees.

Customer Service Executive

(224 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Customer Care Executive

(154 salaries)
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₹1.5 L/yr - ₹4 L/yr

Customer Support Executive

(146 salaries)
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₹1.1 L/yr - ₹3.5 L/yr

Customer Service Associate

(137 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Quality Analyst

(67 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Team Lead

(64 salaries)
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₹2.1 L/yr - ₹6.6 L/yr

Customer Delight Associate

(50 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Team Lead Operations

(48 salaries)
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₹2.5 L/yr - ₹5.9 L/yr

Customer Support Associate

(36 salaries)
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₹1.8 L/yr - ₹2.5 L/yr

SME

(32 salaries)
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₹2 L/yr - ₹5.6 L/yr

Compare Jindal X with

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3.9
Hindalco Industries
4.2
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4.1
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4.1
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4.2
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3.9
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3.9
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3.8
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3.9
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3.9
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3.7
Statestreet HCL Services
3.3
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3.5
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2.9
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3.8
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3.7
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3.2
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3.4
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Jindal X FAQs

When was Jindal X founded?
Jindal X was founded in 1999. The company has been operating for 26 years.
Where is the Jindal X headquarters located?
Jindal X is headquartered in New Delhi, Delhi and has an office in New Delhi
How many employees does Jindal X have in India?
Jindal X currently has more than 5,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Jindal X based on the number of reviews submitted on AmbitionBox.
Does Jindal X have good work-life balance?
Jindal X has a work-life balance rating of 3.3 out of 5 based on 1,100+ employee reviews on AmbitionBox. 46% employees rated Jindal X 3 or below, while 54% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Jindal X work-life balance reviews for more details
Is Jindal X good for career growth?
Career growth at Jindal X is rated as moderate, with a promotions and appraisal rating of 3.2. 46% employees rated Jindal X 3 or below, while 54% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Jindal X promotions/appraisals reviews for more detailed insights.
What are the cons of working in Jindal X?
Working at Jindal X does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and work satisfaction, based on 1,100+ employee reviews on AmbitionBox.
Jindal X Overview
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