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Jindal X

3.5
based on 1.2k Reviews

Working at Jindal X

Company Summary

Using artificial intelligence, we empower our team to deliver exceptional digital experiences that give your business a competitive edge.

Overall Rating

3.5/5
based on 1.2k reviews
highly rated categories
Critically rated for

Job security, Promotions, Work satisfaction

Work Policy
Work from office
Work from office
58% employees reported
Rotational Shift
Rotational Shift
64% employees reported
Flexible timing
Flexible timing
59% employees reported
No travel
No travel
72% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
121 employees reported
Cafeteria
Cafeteria
55 employees reported
Office cab/shuttle
Office cab/shuttle
37 employees reported
Health insurance
Health insurance
17 employees reported
View all benefits

About Jindal X

Founded in1999 (26 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNew Delhi, Delhi, India
Office Locations
Websitejindalx.com
Primary Industry
--
Other Industries
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Founded in 1999, JindalX, part of the $30 billion OP Jindal Group, is a global business outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We’re the dreamers, creators, and innovators with a vision to help our partners and people achieve exponential outcomes.


We embrace the power of automation, follow a data-driven approach and harness human potential to provide our partners with the best CX. JindalX has served over 100 clients, including fortune 500 companies across 8+ industries like healthcare, financial services & insurance, real money gaming, edtech, and ecommerce, among others, in over 15 locations globally.


We are currently present in seven locations across India and the US and provide customer experience solutions in multiple indigenous and foreign languages; our aim is simple: To be your Outsourcing partner for exceptional CX. 

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Jindal X Ratings

based on 1.2k reviews

Overall Rating

3.5/5
How AmbitionBox ratings work?
5
407
4
227
3
161
2
85
1
285

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Salary

3.3

Work-life balance

3.3

Work satisfaction

3.2

Promotions

3.1

Job security

Jindal X is rated 3.5 out of 5 stars on AmbitionBox, based on 1.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Jindal X
based on 1k reviews
3.5
Rated by 359 Women
Rated 3.4 for Work-life balance and 3.4 for Company culture
3.5
Rated by 678 Men
Rated 3.4 for Skill development and 3.3 for Work-life balance

Work Policy at Jindal X

based on 76 reviews in last 6 months
Work from office
58%
Permanent work from home
27%
Hybrid
15%

Jindal X Reviews

Top mentions in Jindal X Reviews

+ 5 more

Compare Jindal X with Similar Companies

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Overall Rating
3.5/5
based on 1.2k reviews
3.7/5
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3.8/5
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Highly Rated for
No highly rated category
Work-life balance
Job security
No highly rated category
No highly rated category
Critically Rated for
Job security
Promotions
Work-life balance
Promotions
Salary
Promotions
Promotions
Salary
Work satisfaction
Primary Work Policy
Work from office
58% employees reported
Hybrid
90% employees reported
Hybrid
75% employees reported
Hybrid
50% employees reported
Rating by Women Employees
3.5
Good
rated by 359 women
3.7
Good
rated by 14.1k women
3.8
Good
rated by 22k women
3.5
Good
rated by 10.3k women
Rating by Men Employees
3.5
Good
rated by 678 men
3.7
Good
rated by 27.5k men
3.8
Good
rated by 33.9k men
3.5
Good
rated by 24k men
Job security
3.1
Average
3.8
Good
3.7
Good
3.5
Good
View more

Jindal X Salaries

Jindal X salaries have received with an average score of 3.3 out of 5 by 1.2k employees.

Customer Service Executive

(216 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Customer Care Executive

(152 salaries)
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₹1.5 L/yr - ₹4 L/yr

Customer Service Associate

(137 salaries)
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₹1.2 L/yr - ₹3.3 L/yr

Customer Support Executive

(132 salaries)
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₹1.5 L/yr - ₹4 L/yr

Team Lead

(73 salaries)
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₹2.1 L/yr - ₹6.6 L/yr

Quality Analyst

(66 salaries)
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₹1.8 L/yr - ₹4 L/yr

Customer Delight Associate

(50 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Team Lead Operations

(48 salaries)
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₹2.5 L/yr - ₹5.9 L/yr

Customer Support Associate

(40 salaries)
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₹1.5 L/yr - ₹2.9 L/yr

Chat Support Executive

(31 salaries)
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₹1.9 L/yr - ₹4 L/yr

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Jindal X FAQs

When was Jindal X founded?
Jindal X was founded in 1999. The company has been operating for 26 years.
Where is the Jindal X headquarters located?
Jindal X is headquartered in New Delhi, Delhi and has an office in New Delhi
How many employees does Jindal X have in India?
Jindal X currently has more than 5,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Jindal X based on the number of reviews submitted on AmbitionBox.
Does Jindal X have good work-life balance?
Jindal X has a work-life balance rating of 3.3 out of 5 based on 1,100+ employee reviews on AmbitionBox. 46% employees rated Jindal X 3 or below, while 54% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Jindal X work-life balance reviews for more details
Is Jindal X good for career growth?
Career growth at Jindal X is rated as moderate, with a promotions and appraisal rating of 3.2. 46% employees rated Jindal X 3 or below, while 54% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Jindal X promotions/appraisals reviews for more detailed insights.
What are the cons of working in Jindal X?
Working at Jindal X does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and work satisfaction, based on 1,100+ employee reviews on AmbitionBox.
Jindal X Overview
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