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Jindal X Engineer- Customer Support Interview Questions and Answers

Updated 18 May 2023

Jindal X Engineer- Customer Support Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Apna Jobs and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are the qualification need for HR
  • Q2. What are the behaviour for HR
  • Ans. 

    HR behaviour should be professional, ethical, and empathetic towards employees.

    • HR should maintain confidentiality of employee information

    • HR should be approachable and responsive to employee concerns

    • HR should treat all employees fairly and without bias

    • HR should adhere to company policies and legal regulations

    • HR should provide support and resources for employee development and well-being

  • Answered by AI
  • Q3. What are the ability of HR
  • Ans. 

    HR has the ability to recruit, train, develop, and manage employees to ensure they are productive and satisfied in their roles.

    • Recruiting and hiring new employees

    • Providing training and development opportunities

    • Managing employee relations and performance

    • Ensuring compliance with labor laws and regulations

    • Creating and implementing HR policies and procedures

    • Managing employee benefits and compensation

    • Maintaining employee re

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Jindal X Engineer- Customer Support interview:
  • Ask about the good qualities
Interview preparation tips for other job seekers - They all are good dynamic seeker's also they are give good information about our experience to do in job place.

Thanks for your support

Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Convergys?
  • Ans. 

    I want to join Convergys because of its reputation for providing excellent customer support and opportunities for career growth.

    • I am impressed by Convergys' track record of delivering top-notch customer service.

    • I am excited about the potential for career advancement and professional development at Convergys.

    • I believe my skills and experience align well with the requirements of the Customer Support Engineer role at Conv

  • Answered by AI
  • Q2. What is your salary expectations and all?
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role.

    • I have researched the average salary range for Customer Support Engineers in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the team.

    • I am also interested in discussing benefits and opportunities for growth within t

  • Answered by AI
  • Q3. Operation round via Skype in which they asked about my work experience
  • Q4. We had a discussion on various topic like Rising Air Pollution in Delhi

Interview Preparation Tips

Round: Test
Experience: Passage writing test to check grammatical and word power.

Round: Test
Experience: Typing test and grammar test.

I applied via Naukri.com and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Don't join Flipkart process
  • Q2. Introduction
  • Q3. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company at Lucknow in flipkart process.

I quit job here after 2 months
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

All good and easy questons

Round 2 - One-on-one 

(1 Question)

  • Q1. Describe your past experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Please introduce yourself
  • Ans. 

    I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.

    • Experienced in troubleshooting technical problems

    • Strong communication skills to effectively assist customers

    • Ability to work under pressure and meet deadlines

    • Familiar with various engineering software and tools

  • Answered by AI
  • Q2. Tell me strenght and weaknesses
  • Ans. 

    Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.

    • Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

    • Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

    • Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

    • Weakness:...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is customer support
  • Ans. 

    Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing technical assistance, troubleshooting, and product information.

    • Customer support can be offered through various channels such as phone, email, chat, or in-person.

    • The goal of customer support...

  • Answered by AI
  • Q2. Why you wants to join us
  • Ans. 

    I am passionate about providing technical support and problem-solving for customers.

    • I have a strong background in engineering and enjoy troubleshooting technical issues.

    • I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

    • I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What made you to apply for this role
  • Q3. How much do you rate about your communication skills out of 10
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Personal Interview 

(1 Question)

  • Q1. Be confident that's it
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Y u should do join
Round 2 - Aptitude Test 

Tell me about yourself for 2 minutes in hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - Wasted of time in tech Mahindra

Interview Questionnaire 

2 Questions

  • Q1. No question asked
  • Q2. They call and said we will give 10k only

Interview Preparation Tips

Interview preparation tips for other job seekers - In pandamic i gave my interview so this would be reason that they didnt ask much question
Because of lockdown

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

Jindal X Interview FAQs

How many rounds are there in Jindal X Engineer- Customer Support interview?
Jindal X interview process usually has 2 rounds. The most common rounds in the Jindal X interview process are Resume Shortlist and HR.
What are the top questions asked in Jindal X Engineer- Customer Support interview?

Some of the top questions asked at the Jindal X Engineer- Customer Support interview -

  1. What are the behaviour for...read more
  2. What are the ability of...read more

Tell us how to improve this page.

Jindal X Engineer- Customer Support Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Jindal X Engineer- Customer Support Salary
based on 4 salaries
₹1.1 L/yr - ₹2.6 L/yr
40% less than the average Engineer- Customer Support Salary in India
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