10+ Senior Customer Support Engineer Interview Questions and Answers

Ambulatory, compressor and humidifier are medical devices used to aid in breathing and respiratory therapy.

• Ambulatory refers to a portable device that helps patients with breathing difficulties to move around more easily.

• A compressor is a device that delivers compressed air to patients with respiratory problems, such as asthma or COPD.

• A humidifier is a device that adds moisture to the air, which can help alleviate symptoms of respiratory conditions like dry cough or sore thro...read more

ECG and Multi Parameter Monitor are medical devices used to monitor vital signs of patients.

• ECG (Electrocardiogram) is a device used to measure the electrical activity of the heart.

• Multi Parameter Monitor is a device used to measure multiple vital signs of a patient such as ECG, blood pressure, oxygen saturation, and respiratory rate.

• These devices are commonly used in hospitals and clinics to monitor patients during surgery, in intensive care units, and in emergency rooms.

To start a computer in Safe Mode, you can use the F8 key during startup.

• Restart the computer

• Press the F8 key repeatedly before the Windows logo appears

• Select 'Safe Mode' from the boot options menu

A ventilator is a medical device that helps patients breathe by delivering air into their lungs.

• Ventilators are commonly used in hospitals and intensive care units.

• They are used to treat patients with respiratory failure, such as those with pneumonia or acute respiratory distress syndrome.

• Ventilators can deliver oxygen and other gases to the patient's lungs, and can also help remove carbon dioxide from the body.

• There are different types of ventilators, including invasive and ...read more

I have extensive knowledge in both hardware and networking.

• Proficient in troubleshooting hardware issues such as faulty RAM, hard drives, and power supplies.

• Skilled in configuring and maintaining network devices such as routers, switches, and firewalls.

• Familiar with network protocols such as TCP/IP, DNS, DHCP, and VLANs.

• Experience in setting up and managing virtual environments using VMware and Hyper-V.

• Knowledgeable in network security best practices and implementing security...read more

BSOD issue can be resolved by troubleshooting hardware, software, drivers, and system updates.

• Check for hardware issues such as faulty RAM or hard drive

• Update drivers and software to the latest versions

• Run Windows Update to ensure system is up to date

• Check for malware or viruses that may be causing the issue

BIOS recovery is the process of restoring the BIOS firmware to its original state in case of corruption or failure.

• BIOS recovery is typically done using a special key combination or a recovery disk.

• It is important to follow manufacturer instructions carefully during the recovery process.

• BIOS recovery is often necessary when a failed BIOS update causes the system to become unbootable.

Minimum hardware refers to the lowest specifications required for a system to function properly.

• Minimum hardware requirements vary depending on the software or system being used

• Typically includes specifications such as processor speed, RAM, storage space, and graphics capabilities

• Example: Minimum hardware for Windows 10 includes 1 GHz processor, 1 GB RAM, and 16 GB storage

Cloud computing is the delivery of computing services over the internet.

• Cloud computing allows users to access data and applications from anywhere with an internet connection.

• It eliminates the need for physical servers and hardware, reducing costs and increasing scalability.

• Examples include Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

BIOS stands for Basic Input/Output System. It is a firmware used to perform hardware initialization during the booting process.

• BIOS is a firmware that is stored on a chip on the computer's motherboard.

• It is responsible for initializing and testing hardware components during the boot process.

• BIOS provides the basic instructions for the operating system to communicate with hardware devices.

• It can be accessed and configured through the BIOS setup utility.

• BIOS settings can be use...read more