Jindal X Customer Support Associate Reviews by 40+ Employees | Rated 4.1/5

What employees say about Jindal X?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

94% employees reported

Flexible timing

69% employees reported

No travel

79% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

16 reviews

4.1

Rated by Men

26 reviews

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Top Mentions in Jindal X Customer Support Associate Reviews

43 reviews found

Sort by: Popular

Customer Support Associate in New Delhi (working remotely)

Full Time

BD / Pre Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2025

Likes

Nothing good to be shared

Dislikes

Poor management, Very unprofessional supervisors and Everything and soon i will leave the organisation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Associate in Kolkata

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Oct 2023

Likes

I'm not satisfied manager's are rude.no work culture.they are never give Here the week off is never given as per the agents. It is difficult to work peacefully. You will not get peace by working here.

Dislikes

Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in New Delhi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Nov 2023

Likes

Environment & work life balance

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There was nothing such like to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2023

Likes

Very good opportunity i got to work in Jindal so i am feeling happy to work with an good environment.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing dislikes but mobile phones are not allowed on floor this one is dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Associate in New Delhi

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Aug 2023

Likes

None of this

Dislikes

Many things I dislike about working at JindalX firstly no job security,no good work environment ,no good canteen ,no supportive team leader and colleagues, pressure , salary deducted and many thing are there

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Oct 2023

Likes

Good environment and atmosphere

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

But here phones are not allowed on the floor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in New Delhi

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jul 2023

Likes

there is no job security manger and TL are playing games with emlpoyee job

Dislikes

no job securites they hire you with good salary but later they decrease the salary

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Support Associate in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2024

Likes

Nice place to work

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Project closed and they asked to resign

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Customer Support Associate in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Sep 2023

Likes

The atmosphere at jindalX is good and give confidence in growth

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much as if for now

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore Rural

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2023

Likes

jindalx is very good company here wec have good hrs team leaders and trainers happy working here and its very good process happy working in this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing is there to dislike but pls add insentives

Work Details

Work policy: work fron home or office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in New Delhi

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Aug 2023

Likes

Nothing was good in jindalx not even office staff

Dislikes

All the things not even hr they are also not supportive

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2023

Likes

Yes.....good environment and good colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing........no bad feedback for the company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in New Delhi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2023

Likes

Work place is good everyone is supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing for dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Sep 2023

Likes

People and the knowledge they share

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Should look after cafeteria

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2023

Likes

i could say that we can work with full freedom and happily here having all goals

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

never

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 Sep 2023

Likes

Co operative friendly and good work space

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing

Customer Support Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Mar 2023

Likes

very much helpful for work from home

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

for present nothing dislike ihad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in New Delhi

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2023

Likes

I have just started . ...

Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Machines are not working.... Little spaces in cafeteria

Work Details

Work policy: After ojt .... Work from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate (working remotely)

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Support Associate (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2024

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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AmbitionBox has 43 Jindal X reviews submitted by Jindal X employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jindal X is the right company for you. 94% of employees reported the wo...Read more

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