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TaskUs Customer Service Associate Interview Questions and Answers

Updated 2 Feb 2023

TaskUs Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic introduction, past experience, and past job roll.
Round 3 - One-on-one 

(1 Question)

  • Q1. Given any topic and speak atleast 2 minutes. And checked grammar and pronounciation and verbal knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confident, and be focused towards your career.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Assignment 

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Round 2 - HR 

(1 Question)

  • Q1. About Self Introduction and Basic Questions about education
Round 3 - Group Discussion 

Given a topic (15min time)to complete

Round 4 - One-on-one 

(3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Write a topic with your own What is your memorable day
  • Q2. Can you describe your previous experience?
Round 2 - One-on-one 

(3 Questions)

  • Q1. General Introduction
  • Q2. Describe the room
  • Q3. What you know about customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest with your profile.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself and your education
  • Ans. 

    I am a recent graduate with a Bachelor's degree in Business Administration.

    • Graduated with a Bachelor's degree in Business Administration

    • Completed internships in customer service roles

    • Participated in extracurricular activities related to communication and problem-solving

    • Received awards for academic excellence

  • Answered by AI
  • Q2. Ask for night shift
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

It was ok, easy not hard

Round 2 - HR 

(1 Question)

  • Q1. It was ok, introduction, hobby, why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join this at the initial phase of your career however u should not stay there more than 1 year.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your last day at your last company.
  • Q2. Tell me about your most memorable day
Round 3 - Aptitude Test 

It was a voice versant about basic grammar and your pronounciation.

Round 4 - One-on-one 

(1 Question)

  • Q1. They will ask about you and your background and also test your IQ
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. What is the salary expectations
  • Q3. Basic questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. How many languages do you know
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can assist customers in their preferred language

  • Answered by AI
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

I applied via Naukri.com and was interviewed in Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service? What is your daily routine? What did BPO industry teach you?
  • Ans. 

    Customer service is providing assistance and support to customers to ensure their satisfaction.

    • Daily routine involves answering customer queries and resolving their issues

    • BPO industry taught me how to handle high volume of calls and remain calm under pressure

    • Effective communication, empathy and problem-solving skills are essential in customer service

  • Answered by AI
  • Q2. Does company provide relocation assistance? What is salary bifurcation? What is the Dress code? How far is the company from local bus stand?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't surrender. Don't sound desperate that you need the job. Don't get to very exited. Don't let the interviewer domninate you or ask stupid question. If you find any question inappropriate, feel free to not to answer it.

TaskUs Interview FAQs

How many rounds are there in TaskUs Customer Service Associate interview?
TaskUs interview process usually has 3 rounds. The most common rounds in the TaskUs interview process are Resume Shortlist, HR and One-on-one Round.

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TaskUs Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
TaskUs Customer Service Associate Salary
based on 76 salaries
₹2.5 L/yr - ₹4.2 L/yr
7% more than the average Customer Service Associate Salary in India
View more details

TaskUs Customer Service Associate Reviews and Ratings

based on 12 reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

3.0

Salary

3.1

Job security

3.1

Company culture

3.1

Promotions

3.1

Work satisfaction

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