TaskUs Customer Service Associate Reviews by 10+ Employees | Rated 3.2/5

What employees say about TaskUs?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

50% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

5 reviews

3.0

Rated by Men

8 reviews

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13 reviews found

Sort by: Popular

Customer Service Associate in Chandigarh

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

Skill development - Good
Work satisfaction - Good

Dislikes

Salary - Poor
Company culture - Poor

Customer Service Associate in Gurgaon / Gurugram

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2024

Likes

Useless company

Dislikes

All company staff are pathetic and fired bulk employees from the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Mohali

Full Time

Dordash Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jul 2024

Likes

Everything is good ,... Everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is bad nothing is bad

Customer Service Associate in Indore

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Mar 2023

Likes

Nothing.

Dislikes

Management working in TaskUs does not deserve to be in that position. Feels like you are working in a cheap domestic organisation. Team Leaders are very much oversmart and they think that they are the only one with all the skills and knowledge. You will never get a chance to speak anything and even if you get one then you will not be listened. They will force you to do overtime after you will have to make them remind that you have done OT and still you will not get overtime bonus on time but you will get it after raising tickets in a month or two. They will treat you like their slave. You will have many leaves but they will not let you use it and if they give you leaves then they will make you suffer about it. Worst organization to join as an agent. No growth apportunity. Recently they have demoted many TL's to agent level again. No job security. Never join TaskUs....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mohali

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Sep 2023

Likes

Nothing. I do not see why people join this company.

Dislikes

So much discrimination. It is pointless working here.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jul 2023

Likes

It's just a ridiculous company with worst management

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Whenever required they call you to the office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Pune

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2023

Likes

Awesome workplace and good people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Pay is too low but decent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate (working remotely)

Full Time

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Dec 2024

Likes

All Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No everything is fine

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Indore

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2022

Likes

Everything is so great, be it environment and management anything

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Amazing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2023

Likes

Yes I like to work there

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary is less and not permanent work from home

Customer Service Associate (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2023

Likes

I would like to say great place to work and i started my carrier from taskus so i learn many things from taskus great atmosphere.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Indore

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2022

Likes

It's a great organization and i love to be a part of this organisation as well as i love to be a Rediclous person.😉😉🤣

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Sometimes they didn't gave the OT amount to you as well as they also take some time to issue your Gift voucher

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Indore

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Apr 2022

Likes

There is not much just the Collegues of same designation that’s it

Dislikes

Bad supervision, unprofessional, unethical activities, false accusations, false hopes, political workspace

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Completely negative

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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AmbitionBox has 13 TaskUs reviews submitted by TaskUs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TaskUs is the right company for you. 60% of employees reported the working ...Read more

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