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Teleperformance Senior Associate Interview Questions and Answers

Updated 13 Jan 2025

Teleperformance Senior Associate Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Asked about the skills gathered
Round 2 - Aptitude Test 

Based on the skills you have

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on enhancing your skills and communication abilities.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Introduction and HR round

Round 2 - Aptitude Test 

Basic 10+2 based maths and English and communication test

Round 3 - Technical 

(3 Questions)

  • Q1. Keyboard Typing minimum 25 WPM
  • Q2. What do you know about Teleperformance?
  • Ans. 

    Teleperformance is a global outsourcing company providing customer service solutions.

    • Teleperformance is a multinational company with operations in over 80 countries.

    • They offer a wide range of customer service solutions, including inbound and outbound calls, email support, chat support, and social media management.

    • Teleperformance serves various industries such as telecommunications, technology, finance, healthcare, and ...

  • Answered by AI
  • Q3. Could you please speak 1 minute on a Random topic in English?

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the worst parts is this is a BPO company and they will treat you like a labour and they will never respect your hardworkings and extra works. If you are performing 99% and 1% bad response from the customer’s end so that is not their issues that’s the agent’s fault and they will insult you in the middle of the entire Work Floor. Most of the Team Leaders are promoted from Associate level so they have 0 knowledge and experience of behaving like a Team Lead. I would suggest you not to apply for any BPO especially Teleperformance if you don’t want to be a part of office politics religion based issues and worst work life balance there. I worked there and I give up the job because they forced me by behaving in a worse possible ways with me. Now I am in Medical Healthcare Sector and getting enough bucks and relaxing work environment as well as enough weekends and leaves as well.

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Q5. What is the KPI in your organisation?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell us About yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Past experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about the last movie you got inspired watching.
  • Q2. What are your strengths and weakness
Round 2 - Group Discussion 

A random topic, Television's Ups and downs

Round 3 - One-on-one 

(3 Questions)

  • Q1. The last achievement you were proud of?
  • Q2. How do you handle challenges?
  • Q3. Tell me about your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Practice communication skills. Be professional

Teleperformance interview questions for designations

 Senior Associate Operations

 (3)

 Associate/Senior Associate -(Nontechnical)

 (3)

 Associate/Senior Associate -(Technical)

 (1)

 Associate

 (8)

 Senior Customer Service Associate

 (18)

 Senior Customer Care Associate

 (1)

 Senior HR Associate

 (1)

 Senior Travel Associate

 (1)

Senior Associate Interview Questions & Answers

user image Yadavalli Sai Pallavi

posted on 29 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Asked about my self
  • Q2. What was the previous experience
  • Ans. I had a one year experience in Infosys and I shared my values and experience at infosys
  • Answered by Yadavalli Sai Pallavi
  • Q3. Are you flexible in night shift
  • Q4. How you can manage your family and work
  • Ans. Yes, I am ready to face the challenges
  • Answered by Yadavalli Sai Pallavi
  • Q5. Are you ready to do multiple works
  • Ans. Yes, because I am a multi tasker
  • Answered by Yadavalli Sai Pallavi
  • Q6. Do you know the typing
  • Ans. 

    Yes, I am proficient in typing.

    • I have a typing speed of 80 words per minute.

    • I am familiar with touch typing techniques.

    • I have experience transcribing interviews and meetings.

  • Answered by AI
  • Q7. Are you immediate joiner
  • Ans. Yes, I am ready to join immediately
  • Answered by Yadavalli Sai Pallavi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active and show your talent in an organisation, don't hesitate to share the feelings

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your salary expectations?
  • Q4. Share details of your previous job.
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions related to the Process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research about the company.Match the job description with your skills Be very confident and calm while Giving interview.Give only to the point answers.Get some technical knowledge about the job description that will help.

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Work in flexible hours
  • Q2. Immediately joiner you have to do extra hours background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - If they need youbthey will hire you doesnt matter which background you are i m working with different type to backgroud person in one process which is not related to process also

I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you left your previous job ?
  • Ans. I was working there since more than 2 yrs and at a point of time i felt that i mastered that job and needed a greater responsibility ,hence i am in search of better opportunities.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank, speak frank and you will get the job.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction and brief explanation about privious work
Round 2 - Technical 

(2 Questions)

  • Q1. About privious process and company
  • Q2. What is saction, types of saction, what ia pep, meaning of reg flag, about cip, edd, saction country
  • Ans. 

    Sactions are penalties imposed on individuals or entities for violating laws or regulations. PEP refers to politically exposed persons. Red flags indicate potential suspicious activity. CIP stands for customer identification program. EDD is enhanced due diligence.

    • Sanctions are penalties imposed on individuals or entities for violating laws or regulations

    • Types of sanctions include financial sanctions, trade sanctions, a...

  • Answered by AI
Round 3 - Aptitude Test 

Relationship, reasoning and apti

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Okay to work on night shift
Round 2 - Typing Test 

(2 Questions)

  • Q1. Type 22w speed test
  • Q2. Paragraph typing
Round 3 - Behavioral 

(2 Questions)

  • Q1. Self introduction
  • Q2. Okay to work in night shift

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Senior Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Technical.
How to prepare for Teleperformance Senior Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are client servicing, Google Analytics, HTML, HTTP and Service operations.
What are the top questions asked in Teleperformance Senior Associate interview?

Some of the top questions asked at the Teleperformance Senior Associate interview -

  1. What do you know about Teleperforman...read more
  2. Do you know the typ...read more
  3. Tell me about the last movie you got inspired watchi...read more

Tell us how to improve this page.

Teleperformance Senior Associate Interview Process

based on 9 interviews

1 Interview rounds

  • HR Round
View more
Teleperformance Senior Associate Salary
based on 696 salaries
₹1.1 L/yr - ₹6.2 L/yr
60% less than the average Senior Associate Salary in India
View more details

Teleperformance Senior Associate Reviews and Ratings

based on 159 reviews

3.1/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

2.9

Salary

3.0

Job security

3.1

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 159 Reviews and Ratings
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