10+ Alldigi Tech Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Alldigi Tech Customer Service Executive Interview Experiences

4 interviews found

Customer Service Executive Interview Questions & Answers

Vinoth valli

posted on 2 Mar 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I was interviewed in Feb 2025.

Round 1 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. About BPO

Add your answer

Round 2 - HR

(2 Questions)

Q1. Brief introduction about yourself

Ans.

Experienced customer service executive with 5+ years in the industry. Skilled in resolving customer issues and providing excellent service.

5+ years of experience in customer service
Strong problem-solving skills
Excellent communication and interpersonal skills
Proven track record of resolving customer issues efficiently
Ability to work well under pressure

Answered by AI

Add your answer

Q2. Why you choosed this company

Ans.

I chose this company because of its strong reputation, innovative products, and commitment to customer satisfaction.

Strong reputation in the industry
Innovative products and services
Commitment to customer satisfaction
Positive reviews from current employees

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is best for fresher who is searching the job

Customer Service Executive Interview Questions & Answers

K. Muni Tejaswini

posted on 17 Sep 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell about urself

Ans.

Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Familiarity with CRM systems and ticketing platforms

Answered by AI

Add your answer

Q2. Tell about u r project

Ans.

My project involved implementing a new customer relationship management system to improve customer service efficiency.

Researched different CRM systems to find the best fit for our company
Collaborated with IT team to customize the CRM system to meet our specific needs
Trained customer service team on how to use the new system effectively

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

posted on 15 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself?

Ans. Just give a introduction about ur self for 3 mins.

Answered by deepika Arunachalam

View 1 more answer

Q2. Why did you choose this field

Add your answer

Q3. How strong was your communication skills

Add your answer

Round 3 - Group Discussion

In this round, HR will give you 5 mins of time in that you have explain about one topic steadily. In this round they check your communication skills

Round 4 - One-on-one

(4 Questions)

Q1. Tell me about yourself

Add your answer

Q2. How long you will be in this company

Add your answer

Q3. What about the shifts, will be you able yo work in night shifts

Add your answer

Q4. Why did you choose this bpo field? Specify your answer

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about yourself. How strong you gave ur self intro, that will determine your job over there

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 6 Apr 2023

Interview experience

Good

Difficulty level

Process Duration

Less than 2 weeks

Result

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Why did you choose non voice

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communications should be good means you will get selected

Top trending discussions

View All

Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Alldigi Tech?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. How did you spend yesterday/weekend?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Why do you want us to hire you?

Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.

Answered Anonymously

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(10 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Why are you looking for a change?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Q9. Why do you think that you are fit for this job that you have applied for?

View 5 more answers

Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

View 5 more answers

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Personality Development
Communication Skills
Fluent English Speaking
Computer Basics

Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Dec 2020

Interview Questionnaire

1 Question

Q1. Reading credit card quires.

Add your answer

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 10 Sep 2020

Interview Questionnaire

4 Questions

Q1. Tell me one bad things about company

View 12 more answers

Q2. Which one thing u noticed about company's in ur entire experience

View 6 more answers

Q3. What if company promoted you but not the salary ...will u continue or change the organisation

Ans.

I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

Consider the potential for career growth within the company
Evaluate job satisfaction and overall benefits offered by the company
Assess the current job market and potential opportunities in other organizations
Negotiate with the company for a salary increase if necessary

Answered by AI

View 6 more answers

Q4. Which quality make you to join our organization

View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

Customer Service Executive Interview Questions & Answers

HGS

Anonymous

posted on 7 Aug 2017

I was interviewed in Aug 2017.

Interview Questionnaire

1 Question

Q1. I had been asked to say something about myself

Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Service Executive interview?

Alldigi Tech interview process usually has 2-3 rounds. The most common rounds in the Alldigi Tech interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Alldigi Tech Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are bpo, Customer Service, voice process, Domestic BPO and Kannada.

Tell us how to improve this page.

Alldigi Tech Interviews By Designations

Interview Questions for Popular Designations

Alldigi Tech Customer Service Executive Interview Process

based on 3 interviews

Interview experience

Good

Tech Mahindra Customer Service Executive Interview Questions

3.5

• 114 Interviews

Wipro Customer Service Executive Interview Questions

3.7

• 28 Interviews

Genpact Customer Service Executive Interview Questions

3.8

• 15 Interviews

IntouchCX Customer Service Executive Interview Questions

2.9

• 13 Interviews

Foundever Customer Service Executive Interview Questions

3.6

• 13 Interviews

HCLTech Customer Service Executive Interview Questions

3.5

• 11 Interviews

TCS Customer Service Executive Interview Questions

3.7

• 10 Interviews

Infosys Customer Service Executive Interview Questions

3.6

• 9 Interviews

Epicenter Technologies Customer Service Executive Interview Questions

3.4

• 9 Interviews

Alorica Customer Service Executive Interview Questions

3.1

• 8 Interviews

View all

Amrita Institute of Medical Sciences & Research Centre, Kochi Placement Questions

1 Interview

Vijaynagar Institute of Management Studies, Bellary Placement Questions

1 Interview

VSM College, Ramachandrapuram Placement Questions

1 Interview

View all

Alldigi Tech Customer Service Executive Salary

based on 144 salaries

₹1 L/yr - ₹4 L/yr

21% less than the average Customer Service Executive Salary in India

View more details

Alldigi Tech Salaries in India

Customer Care Executive 1.2k salaries	₹0 L/yr - ₹0 L/yr
Quality Analyst 239 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 232 salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 200 salaries	₹0 L/yr - ₹0 L/yr
Senior Officer 172 salaries	₹0 L/yr - ₹0 L/yr