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Alldigi Tech Customer Service Executive Interview Questions and Answers
Alldigi Tech Customer Service Executive Interview Experiences
3 interviews found
Selected
I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell about urself
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Familiarity with CRM systems and ticketing platforms
- Q2. Tell about u r project
- Ans.
My project involved implementing a new customer relationship management system to improve customer service efficiency.
Researched different CRM systems to find the best fit for our company
Collaborated with IT team to customize the CRM system to meet our specific needs
Trained customer service team on how to use the new system effectively
deepika Arunachalam
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. Just give a introduction about ur self for 3 mins.
- Q2. Why did you choose this field
- Q3. How strong was your communication skills
In this round, HR will give you 5 mins of time in that you have explain about one topic steadily. In this round they check your communication skills
(4 Questions)
- Q1. Tell me about yourself
- Q2. How long you will be in this company
- Q3. What about the shifts, will be you able yo work in night shifts
- Q4. Why did you choose this bpo field? Specify your answer
Interview Preparation Tips
I was interviewed in Mar 2023.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why did you choose non voice
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Etech Global Services
Rahul Redas
posted on 2 Sep 2024
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction and all
- Q2. Previous work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Worked as a Customer Service Representative at Company X for 2 years
Managed a team of 5 customer service agents at Company Y
Received positive feedback from customers for my problem-solving skills
Typing test and listening test
(2 Questions)
- Q1. Ms Excel shortcut keys
- Q2. Other troubleshooting questions
(2 Questions)
- Q1. Manager round will ask about your strengths and weakness
- Q2. Why do you want to join and all
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers and resolving their issues
Strong communication and problem-solving skills
Previous experience in customer service roles
Excited about the opportunity to work with a reputable company
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your favorite season and why?
- Ans.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
- Q2. Which movie is your favorite and why
- Ans.
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Typing test and listening
- Q2. Conversation and HR friendly nature
Interview Preparation Tips
I was really impressed with the level of service I received!
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Customer executive means
- Q2. Introduce yourself
Interview Preparation Tips
- Customer Service
Selected
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Basic grammar and reasoning test.
SRT based typing chat test.
Customer Service Executive Interview Questions & Answers
Bill Gosling Outsourcing India
Anonymous
posted on 2 Sep 2023
Selected
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Self details and work experience
- Q2. They will ask about Self details
- Q3. They will ask about work details
- Q4. Work experience
- Q5. They will ask for self details and skills which we are having
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Self Introduction
- Q2. Told about your experience
- Q3. 1 year experiencein bpo
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Alldigi Tech Customer Service Executive Interview Process
based on 2 interviews
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Alldigi Tech Customer Service Executive Reviews and Ratings
based on 56 reviews
Rating in categories
|
Customer Care Executive
1.2k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Team Lead
234
salaries
| ₹1.5 L/yr - ₹9.6 L/yr |
|
Quality Analyst
217
salaries
| ₹1.4 L/yr - ₹4 L/yr |
|
Senior Customer Service Executive
192
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior Officer
159
salaries
| ₹2.8 L/yr - ₹7.5 L/yr |
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