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Bill Gosling Outsourcing India Customer Service Executive Interview Questions and Answers

Updated 2 Sep 2023

Bill Gosling Outsourcing India Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 2 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Self details and work experience
    • Add your answer
  • Q2. They will ask about Self details
    • Add your answer
  • Q3. They will ask about work details
    • Add your answer
  • Q4. Work experience
    • Add your answer
  • Q5. They will ask for self details and skills which we are having
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Group Discussion 

Self introduction of candidate

Round 2 - Aptitude Test 

Conducting exam for candidates

Round 3 - Assignment 

Conducting exam for candidates

Round 4 - Technical 

(2 Questions)

  • Q1. Speak about customer service
    • Add your answer
  • Q2. What do you know about bpo
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • It is a cost-effective way for companies to focus on their core competencies while delegating other tasks to specialized ser...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a brave

Customer Service Executive Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 13 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Telling about myself
    • Add your answer
Round 3 - versant test 

(1 Question)

  • Q1. Test will be for grammar listening check online
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Few questions about my background.
    • Add your answer
Round 5 - Behavioral 

(1 Question)

  • Q1. In manager round they will explain the work time and salary that's it.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds it's easy just clear the versant we have to score 50 minimum and good communication is mandatory.

Customer Service Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 12 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Jobs .bg and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why Alorica and how?
    • Add your answer
  • Q2. It is new opportunity for me !
    • Add your answer
  • Q3. Customer Service experience?
    • Add your answer
  • Q4. Do you like being on the phone with clients?
    • Add your answer
Round 3 - Group Discussion 

Information exchange

Round 4 - HR 

(1 Question)

  • Q1. Documentation included as lot
    • Add your answer

Interview Preparation Tips

Topics to prepare for Alorica Customer Service Executive interview:
  • Fashion!
Interview preparation tips for other job seekers - Do not give up your Dreams !

Customer Service Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 16 Jul 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic grammar and reasoning test.

Round 2 - Assignment 

SRT based typing chat test.

Customer Service Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 10 Apr 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Told about your experience
    • Add your answer
  • Q3. 1 year experiencein bpo
    • Add your answer
Round 2 - Assignment 

About your knowledge

Customer Service Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 12 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

About social media &women empowerment
About today's generation

Round 3 - One-on-one 

(5 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. Why you choose this company
  • Ans. 

    I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.

    • The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.

    • I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.

    • The positive reviews and f...

    • Answered by AI
    Add your answer
  • Q3. Salary expectation
    • Add your answer
  • Q4. About customer care
    • Add your answer
  • Q5. About sales representative
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you mean by Customer service executive.?
    • Add your answer
  • Q2. Costumer services is a toolset that is utilitized to ensure a customers satisfaction with a brand customer service help to resolve a customer add hoc challenges questions & concern relating to a product or...
    • Add your answer
  • Q3. What do you mean by Teleperformance
  • Ans. 

    Teleperformance is a global outsourcing company providing customer service solutions.

    • Teleperformance offers a range of services including customer care, technical support, and sales.

    • The company operates in over 80 countries and has over 300,000 employees.

    • Teleperformance works with a variety of industries including telecommunications, healthcare, and retail.

    • The company is known for its focus on customer experience and u

    • Answered by AI
    Add your answer
  • Q4. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep clam & take a long breath. & give your best.

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Choose own topic tell any thing by own topic
    • Add your answer
  • Q2. Tell me about yourself self
    • Add your answer
  • Q3. What is bpo why choose bpo job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare interview question and answers hr look only your communication

Customer Service Executive Interview Questions & Answers

Omega Healthcare user image Manu Joe

posted on 5 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Group discussion basic self introduction and communication check nd divide to 2sector that is ARE and IC

Round 3 - Assignment 

Then 2nd assignment would be given it will be basic ticking type, minimum 30marks should be there

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction again and basic hospital environment questions and basic maths like ratio and persentage.
    • Add your answer
  • Q2. Basic maths like division and percentage then hospital environment questions
    • Add your answer
Round 5 - Verscent 

(1 Question)

  • Q1. 5round test read and repeat,fill in the blanks and dictation all about to check communication and pronounciation
    • Add your answer

Interview Preparation Tips

Topics to prepare for Omega Healthcare Customer Service Executive interview:
  • Communication Skills
  • Verscent test
Interview preparation tips for other job seekers - Patience is important because they take too much time for each process but easy to clear.
More about working at Bill Gosling Outsourcing India

Bill Gosling Outsourcing India Interview FAQs

How many rounds are there in Bill Gosling Outsourcing India Customer Service Executive interview?
Bill Gosling Outsourcing India interview process usually has 2 rounds. The most common rounds in the Bill Gosling Outsourcing India interview process are Resume Shortlist and One-on-one Round.
How to prepare for Bill Gosling Outsourcing India Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bill Gosling Outsourcing India. The most common topics and skills that interviewers at Bill Gosling Outsourcing India expect are Communication Skills, Back Office, Calling, E-commerce and Educational Qualification.

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Bill Gosling Outsourcing India Customer Service Executive Salary
based on 13 salaries
₹2 L/yr - ₹4.2 L/yr
12% less than the average Customer Service Executive Salary in India
View more details

Bill Gosling Outsourcing India Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 3 Reviews and Ratings
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