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TTEC India Senior Associate Interview Questions and Answers
TTEC India Senior Associate Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
Strong Aptitude test
(2 Questions)
- Q1. Tell me something about yourself.
- Q2. What is your long term goal or where do you see yourself 5 years from now.
Interview Preparation Tips
What people are saying about TTEC India
Interview questions from similar companies
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. U have the night shifts also do you accept it
- Ans. I confidently answered yes I ready to accept any shift
- Q2. What are your expectations from concentrix
- Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
(2 Questions)
- Q1. Operations round conducted
- Q2. General questions asked
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me something about your self.
- Q2. What are your plans for next 5 years?
- Q3. How long do you stick with job?
- Q4. What will you do if you failed in job task?
- Q5. What are strength and weakness?
- Q6. What is customers service and how it can be improved?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...
Interview Preparation Tips
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How you can do sales
- Ans.
To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.
Understand your product: Know the features, benefits, and unique selling points of what you're selling.
Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.
Communicate persuasively: Clearly articulate how your p...
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Process related questions
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Jul 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is companies future goals?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
Mental ability good comnication skills what about me
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How to crack Interviews?
Interview Preparation Tips
TTEC India Interview FAQs
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TTEC India Interviews By Designations
- TTEC India Fraud Prevention Representative Interview Questions
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- TTEC India Customer Care Executive Interview Questions
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TTEC India Senior Associate Interview Process
based on 2 interviews
Interview experience
Senior Associate Interview Questions from Similar Companies
TTEC India Senior Associate Reviews and Ratings
based on 7 reviews
Rating in categories
|
Fraud Analyst
289
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Chat Support Executive
235
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
204
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Customer Service Representative
180
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
155
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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