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I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.
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I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
I applied via Job Fair and was interviewed before Mar 2023. There were 2 interview rounds.
Typing and writing skill
Service level and occupancy have a positive correlation.
Service level is the percentage of calls answered within a specific time frame.
Occupancy is the percentage of time agents spend handling calls.
Higher occupancy can lead to lower service level as agents may be busy with other tasks.
Lower occupancy can result in higher service level as agents are readily available to answer calls.
Optimizing occupancy levels is cruci...
Concurrency is the number of tasks that can be executed simultaneously in a system.
Concurrency is important in real-time analysis to ensure that the system can handle the workload.
Formula for concurrency is: Concurrency = (Total workload in seconds) / (Average handling time in seconds)
For example, if the total workload is 3600 seconds and the average handling time is 10 seconds, then the concurrency would be 360.
Concur...
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
Formulas in Excel are used to perform calculations and manipulate data in cells.
Formulas in Excel start with an equal sign (=)
Common functions include SUM, AVERAGE, IF, VLOOKUP
Formulas can reference other cells, ranges, or even other sheets
Use parentheses to control the order of operations
I applied via LinkedIn and was interviewed before Oct 2021. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
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Senior Associate
118
salaries
| ₹2.6 L/yr - ₹6 L/yr |
Senior Executive
36
salaries
| ₹3 L/yr - ₹5 L/yr |
Team Lead
35
salaries
| ₹3.6 L/yr - ₹8.5 L/yr |
Assistant Manager
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| ₹6 L/yr - ₹10 L/yr |
Associate
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| ₹2.2 L/yr - ₹4.2 L/yr |
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