Premium Employer
i
This company page is being actively managed by
TTEC India Team. If you also belong to the team, you
can get access from
here
TTEC India
Compare
Filter interviews by
TTEC India Wfm Real Time Analyst Interview Questions and Answers
Updated
1 Oct 2022
1 interview found
Sort by:
Popular
Anonymous
I applied via LinkedIn and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Introduction and experience Add Answer
3
One-on-one Round (1 Question)
- Q1. Will check knowledge and excel formulas Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - For WFM role they need excellent knowledge of advance excel, communication is fine if intermidiate with English
Interview questions from similar companies
Interview Questions
- Q1. What is the correlation between service level & occupancy?
View Answers (4)
- Q2. What is concurrency and formula of it?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Answer right to the point with proper explanation with examples.
Skills evaluated in this interview
Reddeppa reddy
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. About my introduction Add Answer
- Q2. My work roles and responsibilities View Answers (1)
2
Technical Round (2 Questions)
- Q1. About my introduction Add Answer
- Q2. My roles and responsibilities View Answers (1)
3
Client Interview Round (4 Questions)
- Q1. My introduction Add Answer
- Q2. My roles and responsibilities View Answers (1)
- Q3. My work experience Add Answer
- Q4. About varient some questions related to my work Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was very good interview i took, please perform well if u get opportunity
Shreya Mukherjee
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Oct 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. WFM basics like SLA Add Answer
- Q2. Correlation between WFM terms View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
Technical Round (4 Questions)
- Q1. Test paper was given to solve by sharing screen Add Answer
- Q2. BPO centric topics SLA, attrition etc Add Answer
- Q3. Same as I mentioned Add Answer
- Q4. Power bi dashboard asked Add Answer
vishal deshmukh
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in May 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. What is your last drawn salary Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
General Aptitude and Communication Test
3
Assignment Round
Excel and Workforce Management Technical test
4
One-on-one Round (3 Questions)
- Q1. Workload Calculations Add Answer
- Q2. Schedule Tools such as IEX, Calabrio, Verint Add Answer
- Q3. Realtime scenrios Add Answer
5
One-on-one Round (2 Questions)
- Q1. Realtime Scenrios Add Answer
- Q2. No other questions, Explained Job Description Add Answer
Interview Preparation Tips
Topics to prepare for IntouchCX Senior Real Time Analyst interview:
- Real Time Analysis
- call center
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Brief introduction and current profile related questions. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - One should be prepared thoroughly before appearing for an interview. Especially about the company profile and the expectations.
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. FTE calculation Add Answer
- Q2. Create Schedules View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Assistant Manager WFM interview:
- Capacity Planning
- Scheduling
JYOTHI SAHU
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. About my experience skills and expected salary Add Answer
3
Technical Round (1 Question)
- Q1. Online assessment Add Answer
4
One-on-one Round (1 Question)
- Q1. About core related like SLA, occupancy,ASA, AHT, excel etc Add Answer
5
HR Round (1 Question)
- Q1. Salary discussion Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - NA
TTEC India Interview FAQs
How many rounds are there in TTEC India Wfm Real Time Analyst interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Resume Shortlist, HR and One-on-one Round.
Tell us how to improve this page.
TTEC India Interviews By Designations
- TTEC India Chat and Email Support Executive Interview Questions
- TTEC India Fraud Prevention Representative Interview Questions
- TTEC India Chat Support Executive Interview Questions
- TTEC India Customer Service Executive Interview Questions
- TTEC India Associate Interview Questions
- TTEC India Chat Associate Interview Questions
- TTEC India Customer Service Associate Interview Questions
- TTEC India Customer Service Representative Interview Questions
- Show more
Interview Questions for Popular Designations
People are getting interviews through
based on 1 TTEC India interview
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join TTEC India Spark your potential
Interview Questions from Similar Companies
|
Fraud Analyst
302
salaries
|  ₹2.2 L/yr - ₹4.5 L/yr |
|
Chat Support Executive
235
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
194
salaries
| ₹2.4 L/yr - ₹4.2 L/yr |
|
Customer Service Representative
181
salaries
| ₹1.1 L/yr - ₹5 L/yr |
|
Chat Associate
160
salaries
| ₹2 L/yr - ₹4.2 L/yr |
Explore more salaries
Compare TTEC India with
Concentrix Corporation
Compare
Teleperformance
Compare
Foundever
Compare
Wipro
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- TTEC India Interview Questions >
- TTEC India Wfm Real Time Analyst Interview Questions
Share an Interview