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I was interviewed in May 2024.
Top trending discussions
I applied via Job Fair and was interviewed before Mar 2023. There were 2 interview rounds.
Typing and writing skill
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
It was excel test which was based on WFM questions
I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.
Accounting entries for invoice booking, accrual, prepayment, and depreciation.
Invoice booking: Debit accounts payable, credit expense or asset account.
Accrual: Debit expense or asset account, credit accrual account.
Prepayment: Debit prepayment account, credit cash or accounts payable.
Depreciation: Debit depreciation expense, credit accumulated depreciation.
Excel formulas to club two cell values and limitations of VLOOKUP formula.
To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.
Example: =CONCATENATE(A1, B1) or =A1&B1
VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.
Limitations of VLOOKUP include: it only searches in the leftmost column of th...
I was interviewed in Mar 2023.
There was 3 section in aptitude speaking, reading and logical reasoning
In aptitude test there is 3 sections reading , speaking and reasoning
Service level and occupancy have a positive correlation.
Service level is the percentage of calls answered within a specific time frame.
Occupancy is the percentage of time agents spend handling calls.
Higher occupancy can lead to lower service level as agents may be busy with other tasks.
Lower occupancy can result in higher service level as agents are readily available to answer calls.
Optimizing occupancy levels is cruci...
Concurrency is the number of tasks that can be executed simultaneously in a system.
Concurrency is important in real-time analysis to ensure that the system can handle the workload.
Formula for concurrency is: Concurrency = (Total workload in seconds) / (Average handling time in seconds)
For example, if the total workload is 3600 seconds and the average handling time is 10 seconds, then the concurrency would be 360.
Concur...
posted on 13 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.
Very basic aptitude questions. Difficulty level can be assumed to be beginner level
based on 6 reviews
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Customer Service Professional
752
salaries
| ₹1 L/yr - ₹6 L/yr |
Customer Service Executive
473
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
Customer Service Representative
373
salaries
| ₹1.4 L/yr - ₹4.8 L/yr |
Team Lead
216
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
Customer Support Executive
208
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
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